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World's most widely used and renowned search engine, Google has introduced a way of monitoring paid links to reduce spams and wrong ways of increasing the rating of the websites. This, in turn, will enhance user experience of the search engine and leave one with quality search results.

World's most widely used and renowned search engine, Google has introduced a way of monitoring paid links to reduce spams and wrong ways of increasing the rating of the websites. This, in turn, will enhance user experience of the search engine and leave one with quality search results.

Adherence of the agents matters a lot when it comes to running a contact or call center successfully. This is closely linked to stress management and is an issue which needs to be addressed. If the agents begin spending al lot of time away from the desks or in activities such as social networking while apparently on desks, it can cause inbound as well as outbound services to reduce in quality and hence, for the contact center to close down eventually as the client businesses would drift away. In order to avoid this, owners of contact centers need to work out a few things.