UPS Overload Leaves Miffed Customers Short of Presents, Meals - 0 views
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bombom keju on 26 Dec 13If your gifts didn't arrive on time to place under the tree this year, United Parcel Service might be to blame. The nation's largest package carrier failed to deliver all packages to consumers by Christmas Eve, deflating the holiday spirit for some irate customers. In a statement, UPS said it simply could not keep up with last-minute shipments as "the volume of air packages in our system exceeded the capacity of our network." READ: Global Champagne Sales Fall Flat The company spokeswoman called it "a perfect storm" of problems, blaming the delays on the normal surge in deliveries this time of year, the compressed shopping season, and the growth of e-commerce that increased demand for shipping right before the holiday. An ice storm that backed up air travel in Dallas also didn't help matters. Although UPS said only a small percentage of packages didn't make it to their destinations on time, consumers are not pleased. They took to social media, creating a series of hashtags including #UPSdelays and #UPSfail. @JeremyEich You didn't deliver mine and now my 10 year old doesn't get his present. #upsfail - The Mac (@themacinator) December 25, 2013 Thanks @UPS for ruining Xmas. Does a promised delivery date not mean anything to you? #upsfail - Tejas Mehta (@tpmehta) December 25, 2013 @UPS. @UPSHelp @UPS_News sadly the clock has struck midnight and you failed to deliver my package by 12/24. #UPSFail