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Define and understand sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others. Provide conflict management training for others. Turn arguments into discussions and create win-win resolutions. Related Jobs or Careers: Managers, supervisors and professionals who wish to improve their conflict resolution styles

Program Objectives: By the end of the program, participants will be able to: * Define and understand sources of conflict. * Resolve conflicts using different strategies. * Identify their own personal conflict resolution style. * Understand the different bases of power and how to change them. * Apply influence and explore their relationships with others. * Provide conflict management training for others. * Turn arguments into discussions and create win-win resolutions. This Program is designed for: Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPEs.

Program Objectives: By the end of the program, participants will be able to: Define and understand sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others. Provide conflict management training for others. Turn arguments into discussions and create win-win resolutions. This Program is designed for: Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPEs.

Program Objectives: By the end of the program, participants will be able to: Define and understand sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others. Provide conflict management training for others. Turn arguments into discussions and create win-win resolutions. This Program is designed for: Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPEs.

RBS is cutting the charges it levies on unarranged customer borrowing in a bid to appease the Office of Fair Trading, which is fighting to lower bank charges. However, this is unlikely to be the end of the argument; RBS may well have to reduce its charges further and, as a publicly owned bank, it may have difficulty justifying higher margins on lending products to compensate for lost revenues.

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