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Social Customer Service in France [infographic] | Our Social Times - Social Media Agenc... - 0 views

oursocialtimes.com/-service-in-france-infographic

socialmedia social media customerservice customer service france french infographic notaninfographic

shared by bethgranter on 29 Sep 14 - No Cached

bethgranter on 29 Sep 14

"Paris based airline Air France-KLM is setting the standard globally. Their average first response time to customer posts on Facebook is only 24 minutes and their total response rate is as high as 92%. It's clear that social media is central to their customer service efforts."

<div class="cArrow"> </div><div class="cContentInner">"Paris based airline Air France-KLM is setting the standard globally. Their average first response time to customer posts on Facebook is only 24 minutes and their total response rate is as high as 92%. It's clear that social media is central to their customer service efforts."</div>

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France's Odd Internet Laws Explained: Fairness Vs. Innovation | Fast Company | Business... - 0 views

www.fastcompany.com/...plained-fairness-vs-innovation

france social media law french

shared by bethgranter on 29 Sep 14 - No Cached

French Companies are Falling Behind in Terms of Multi-channel Customer Service | Zendesk - 0 views

www.zendesk.com/...ti-channel-customer-service-fr

french france customer service social media socialmedia expectations consumer customer service

shared by bethgranter on 29 Sep 14 - No Cached

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