Research--You're Doing It Wrong. How Uncovering The Unconscious Is Key To Creativity | ... - 0 views
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Kevin DiVico on 04 Jan 13I had to share this !
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"Businesses invest billions of dollars annually in market research studies developing and testing new ideas by asking consumers questions they simply can't answer. Asking consumers what they want, or why they do what they do, is like asking the political affiliation of a tuna fish sandwich. That's because neuroscience is now telling us that consumers, i.e., humans, make the vast majority of their decisions unconsciously. Steve Jobs didn't believe in market research. When a reporter once asked him how much research he conducted to develop the iPad, he quipped, "None. It isn't the consumers' job to know what they want." And according to some measures, the iPad became the most successful consumer product launch ever and Apple went on to become the most valuable company of all-time."