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Introduction to Operational Excellence For most of us, Lean is a common concept by now. By extension, we're also familiar with the idea of continuous improvement; the way we run our business should ultimately be reflective of a chain of efforts to change for the better and reach more perfect efficiency. That's all well and good, but we've seen more and more businesses shying away from simply relying on "continuous improvement" in recent years and instead throwing around the term "operational excellence." While the two terms do ultimately work in tandem, and even though there's some overlap, it's important to understand where the two differ. A good way to think about operational excellence is as the answer or endgame to your continuous improvement actions, it's a state you want to attain through your workplace improvement endeavors. Unlike continuous improvement, however, where you're simply trying to 'always get better', operational excellence has a more clearly defined point where it can be said you've reached your goals. One of the biggest criteria for operational excellence is a horizontal and vertical (so throughout all levels and teams of a company) understanding of how workflow should look and how to correct problems when something isn't flowing correctly. This creates operational excellence because employees are now able to solve their own problems without relying on specialists or management, drastically decreasing downtime and putting them into a preventative rather than a reactive mode when solving problems. Furthermore, operational excellence then frees up your management and executives to focus on advertising and brand/market expansion planning and projects. In short, operational excellence allows a company to achieve continual improvement while still having the resources to put an emphasis on bottom line and market share growth. Operational Excellence Question Posed Sounds pretty awesome, right?! We think so, but you

Blockchain are certain to disrupt almost all industries fundamentally. Though there are technical issues, the idea of utilizing a blockchain to prove ownership, to prevent double spending and to establish trust and transactions in an otherwise trust-deficient world, is gaining excitement and acceptance. More and more enterprises are getting curious about the blockchain and are willing to start investing in learning, prototyping, and building on top of the blockchain technology. Starting out with the blockchain requires investment in a building the domain expertise, establishing the identity, establishing the infrastructure and deciding the blockchain that the enterprise wants to work with. Among these decisions is the question: Should the enterprise choose a public blockchain or a private blockchain. Both have advantages and disadvantages and the question can often come down to what are the short term goals and potential applications that the enterprise wants to build on the blockchain. Public BlockChains The default option when considering blockchains is the public blockchain. This is the blockchain that is truly decentralized, leverageable for any type of transaction and in the case of the Ethereum blockchain, offers SmartContract authoring capability that makes the blockchain very attractive for building contracts that reflect the needs of the real world. However, for an enterprise deciding between public or private contracts, there are some considerations that require attention. Speed and Scalability Public blockchains tend to be slower as they are limited by the number of transactions that can be verified every second and confirmed every 10 minutes. There are several efforts underway to make blockchains faster and more scalable however those will take time to get implemented. Speed and scalability will continue to be an issue and contracts and applications that require instant or near real time execution will suffer from this lack of speed and scale. Se

This year, Creative Safety Supply is hosting a scholarship competition for college students. Students currently enrolled in a college, university, or technical school who have a minimum 3.0 GPA and are United States citizens are eligible to apply. Those interested can find full eligibility details, as well as two essay questions, here: https://www.creativesafetysupply.com/scholarship/ Creative Safety Supply developed this scholarship program to support students pursuing higher education. On a daily basis, we work to help businesses achieve their goals and we wanted to help students achieve their goals, too. The winner of the competition will receive $1,000 to be applied toward educational expenses in 2017. As part of the application process, we're interested in hearing from students about their career goals and about ways they have used creative thinking to achieve academic or personal success. Finding creative solutions to common safety, compliance, and productivity problems is what we do, and we believe this kind of thinking plays an important role in any endeavor, whether that endeavor is in the workplace, education, or personal life. Since we launched our scholarship program this summer, we've seen a positive response from students across the country. If you are or know an interested student, there's still time to apply: the deadline for the scholarship is next Thursday, December 15th. A winner will be selected in January. Contact scholarships@creativesafetysupply.com with any questions.

Tips & Tricks for Efficiently Tracking Lean Projects Recently, we wrote about a couple of problems facing many Lean practitioners. These were problems that hindered their learning process and often caused overconfidence. Amongst the advice to help combat these problems arose the need for detailed tracking and note taking with regards to practice and progress. Being able to accurately track not only the effects but also the process of a Lean project is critical to ongoing success, and is a key to stimulating growth amongst not only the receiving end of your project objectives, but also amongst the employees and Lean practitioners themselves. To start off, let's take a look at the current state of Lean project tracking for many Lean practitioners. A recent LinkedIn discussion posed the very question of project tracking, and sought to understand a few different distinct metrics. In addition to measuring the effectiveness of any program when it comes to completion, tracking can also be about measuring the scope of your projects, so that you can accurately project what the effects will be before you actually reach the stage at which you expect them. Part of this "scope" involves tracking exactly who is involved with your project, who is affected, and how they are progressing in their respective tasks. Where we are now First of all, it's important to evaluate the current methods that are prevalent in Lean record keeping. The LinkedIn discussion starter, self-identified as Ian R., mentions in his opening post that, when he last posed the question about a year ago, the consensus was that most practitioners were simply using excel spreadsheets for their tracking needs. While there's nothing wrong with relying on Excel for the basics, other users were quick to offer up some slicker alternatives, signaling a sharp (and welcomed, in our book) departure from some of the more basic methods. Unsurprisingly, there exist several specialist software applications whose n

The Occupational Safety and Health Administration, or OSHA, is a government body tasked with regulating safety for workers, primarily in physical labor occupations, across the United States. They set the rules for transporting materials and chemicals, operating machinery, and other such guidelines to keep workers safe and to give them a voice when conditions might not otherwise be up to par. OSHA is your friend as a business owner, but there are certain situations in which interaction with OSHA can be a bit nerve-wracking for a company's management. OSHA Investigations OSHA investigations usually stem from serious injuries, fatalities, and large-scale catastrophes that occur in the workplace. Especially in the case of fatalities, OSHA is there for both the worker and for the company. For the employee and their family, and by extension the safety of other employees, OSHA will look into the circumstances surrounding the death or injury and determine if the company or its policies were fully or partially to blame for the incident. On the other hand, as long as you have adhered to OSHA guidelines, the investigation can help protect you from legal action if it is concluded that your company was not at fault. Re-opening OSHA Safety Sign Guide A Guide to OSHA Safety Signs This Guide to OSHA Safety Signs walks you through the recent updates to OSHA and ANSI sign requirements. You'll learn the required components of OSHA safety signs, including tips for formatting and posting your signs. Get Free OSHA Safety Sign Guide However, OSHA does have the right to re-open an investigation, even if it had previously reached a conclusion and closed it. This can be a bit worrying for management who have already been told that they were in the clear. However, the re-opened investigation must be concluded within six months of the original incident, so there is a fairly small statute of limitations on this re-opening period. For example, in June of 2013, a veteran mechanic worki

Using floor tape is a great way to keep a facility safe, organized, and efficient. Just like any type of flooring, floor tape can get quite dirty over time. When floor tape gets dirty, it can become harder to see, which defeats the purpose of using it at all. This is why so many people ask questions about how to clean floor marking tape properly so it looks great and lasts a long time. Here are some of the most popular questions and answers on this topic. Q: What is the Best Way to Clean Floor Tape? A: If you're looking to clean floor tape specifically, the ideal option is to use SafetyTac Floor and Tape Cleaner. This cleaner is designed specifically to be safe for use on virtually any type of floor tape that is on the market today. In addition, it is able to clean the surrounding floors without any trouble at all. Q: Can I Clean Floor Tape with the Same Cleaner as the Rest of the Floor? A: Yes! High quality floor tape is durable and can be cleaned by all normal and industrial floor cleaning products. Just go over the floor tape like you do with the rest of the floor to remove dirt, dust, scuff marks, and any other markings. Q: Can I Clean Floor Tape with a Motorized Floor Cleaner? A: Absolutely. SafetyTac (and other manufacturers of high quality industrial floor marking tape) know that many facilities use large motorized floor cleaners to keep their facility clean. Once the tape is properly installed, it can withstand this type of cleaning without any trouble at all. Simply have the floor cleaner go over the tape just like any other part of the floor. It is important to note that discount quality floor tape may not be able to stand up to this type of cleaning, so always make sure you're using high quality floor tape in your facility. Q: How Do I Remove Stubborn Stains on the Floor Tape? A: If you can't remove a stain or marking on the floor tape using normal floor cleaning methods, the best option is to get a small bucket with a solution of SafetyTac

When it comes to safety, we all want to do our best and keep our workers out of harm's way. However, wanting and doing are two different things, and governing safety bodies like OSHA are there to make sure that the "doing" part gets done. In fact, OSHA can come inspect a factory or workfloor without notice. While they aren't trying to trick you, they do want to make sure that people who aren't following the rules are caught a bit off guard so that anything that needs fixed can get done before someone gets hurt. In general, if you're doing what you're supposed to and following the rules (and keeping on top of recent updates) you've got nothing to worry about. However, here are a few things you can do to make sure that your visit goes over smoothly and that you get a stellar review from the organization. Do Your Own Inspections One of the easiest ways to prepare is to do your own inspection or have someone come in and do one for you. The point is that it can be easier to catch things and have a unique perspective when actually walking through and putting yourself in the mindset of someone outside of the company, whose sole concern is safety. This kind of thoroughness will trump looking through a safety checklist and thinking "yep, did that one" every time. The other great thing about a mock inspection is that it will condition/get your workers used to having a third party evaluate them and watch them at work, which brings us to… Prepare Your Employees One problem that can come up throughout the course of an OSHA evaluation is employee behavior. Sometimes, being watched can be nervewracking, and for others it can be insulting to have someone glancing in their direction and scribbling something down on a clipboard. In your mock inspections, you can let people know that it's nothing to worry about and that in the event someone does come in to observe, they can just continue working as normal because they're doing everything right already. Ev

VPN, i.e., Virtual Private Network, establishes a secure connection to public and private networks over the Internet. VPN helps to protect your identity and provides a secure network for accessing data. Initially, the VPN connects business networks securely over the Internet. It also allows you to access a business network from home. What is a VPN? How does it work? Why should you use it? These are some common questions that come in the mind of every person who wants to use a VPN. So, let's find out the answer to all these questions. Contents [show] How Does a VPN Work? How Does a VPN Work It is not rocket science to understand how a VPN works. We can simply learn the process of VPN by reading the following steps. Step 1: At first, you need a reliable VPN provider (ExpressVPN Recommended). Then download and install the software. Now select the preferred security settings and set up a safe connection with your desired VPN server. Step 2: After the connection is established; VPN software encrypts your data traffic on your computer and sends it to the VPN server through a secure connection. Step 3: The VPN server decrypts the encrypted data from your computer. Step 4: Your data is being sent on the Internet by the VPN server and receive a reply, which is meant for you. Step 5: This traffic is again encrypted by VPN-server and is sent back to you. Step 6: VPN software will decrypt the data on your device so you can understand and use it. Why ExpressVPN is the Best? The best thing I like about ExpressVPN is that it has a no-logging policy. Apart, from this ExpressVPN is fast, secure, and keeps your IP hidden. ExpressVPN allows you Torrenting/P2P and even works with Tor for the maximum level of privacy. It has a user-friendly interface and a great design that is easy to operate. ExpressVPN uses the government-grade encryption method as default. You can even try doing it manually. ExpressVPN is the best excellent premium VPN service to trust and work.

There's one question we hear over and over: "Do I need multiple resumes?" The more specialized your skills, the more pertinent the question becomes.

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Technology Congestion is a not a recent phenomenon but the urgency around Digital Innovation and Digital Transformation has brought it front and center. Technology Congestion is a point in the Digital Journey where multiple technology initiatives, executed in parallel become entangled with each in a state where none of the initiatives, hampered by inter dependencies, prioritization, and cost, is able to complete, make progress and deliver business value. Modern Experiences Require Multiple Technologies Building a consumer driven, customer centric experience that truly delights and moves business KPIs requires several technologies to come together in almost a magical experience. This means that not on boarding and deploying multiple technologies is not an option or possibility. Enterprises have to build competencies in multiple technologies (and they have multiple strategic options to do so) and this can be a daunting task. Managing Technology Dependencies Often, an app-centric methodology requires a complete focus on the user and customer's experience. Delivering that experience can requires technologies that leverage each other or are inter-dependent on each other. Inter-dependencies can be sequential i.e. Technology A is required to be installed and operational before Technology B can be initialized. Inter-dependencies can also be matrixed i.e. a service X might require service Y to be complete and Service Y requires Technology B. Inter-dependencies can also be circular where System M feeds information into System N and System N, in turn, provides feedback to enable System M to iterate and improve. Innovation To A Screeching Halt Technology congestion can stall innovation. Sorting out dependencies can delay innovation and new product development and cause the enterprise to become anti-app-centric. The net impact is lost time and energy in technology installation and deployment with less than ideal focus and attention on customer value and user experience.

Enterprises have to constantly decide, at every step in their digital journey, should they build or buy. This question often is posed as a critical, do or die decision and the answer varies on a case by case basis. Building can be expensive, take longer but offers future proofing and more dependability whereas buying offers a faster time to market, less risk and accountability forced through contractual terms. However, a key point often overlooked is the cost of integration. Integration can be required at multiple levels. Vendor Applications Vendor applications typically require a two-way connection between the enterprise systems and the vendor application. The application requires incoming data and information from somewhere in the enterprise technology stack and an output stream of information back into the enterprise at one or more points in the stack or workflow. Vendor Platforms Vendor provided platforms typically have similar integration requirements as Vendor applications requiring an incoming data & information connection and an outgoing information connection into the enterprise process, workflow, platform or product. Application-To-Application Application to Application integrations where an application needs to be connected to another application to either provide data or signals to enable the downstream application to create value can be seemingly deceptive. Application-To-Application integration costs can grow at O(n^2) as potentially, worst case, each application could be connected with every other application. Enterprise Stack Fragmentation The problem of integration is exacerbated by the fragmentation of the enterprise at the organization level. This problem is also known as "Shadow IT" is driven by superficially differing needs of multiple lines of businesses in an enterprise. Shadow IT typically leads to multiple instances of similar technology stacks that cause data, compute and information to be silo'd. Stack fragmentation and its

Safety Myths We Could All Live Without Safety MythsI'm going to level with you today: There's a lot, and a mean a metric ton, of misinformation when it comes to safety in the workplace. The more experience you have, the more and more you discover which of the things you've been told actually seem to hold up to the action of a real workplace, and which advice becomes clearly idealistic and less useable. That said, why can't we just skip past the clutter? Why do myths about the nature of safety and accident prevention continue to circulate when experienced practitioners know them to be complete bologna? To be honest, I can't answer that, but hopefully what I can do is more useful; in this article, we're going to go over some common workplace safety myths and dissect them so that, with a whole lot of luck, they won't leave anyone's lips ever again. Accidents Happen Safety Myths AccidentsFirst of all, yes, accidents do happen… but the statement itself is dismissive, and suggests that some things are just out of our control. The problem with this sentiment is twofold. First of all, it's a slippery slope: If you decide one thing is out of your control, it's easier to accept that another thing might be as well. Before you know it, you're leaving too much up to chance and not enough up to your problem solving skills. The second problem is that the idea that accidents just "happen" of their own accord is silly and untrue. There is always something you can do, and you should always be actively improving your safety by finding these things as they come along. One counter example to this that people sometimes come up with is a case in which an employee does something really boneheaded and gets themselves into a dangerous situation. "Isn't that kind of out of my control?" one might ask. Actually, there are two possible situations here: 1. The worker deliberately put themselves in harm's way for some unknown reason. In this case, a resu

I read an interesting article today about safety by Mari-len De Guzman on Cos-Mag.com, an occupational safety e-magazine for Canadian manufacturers. At the CSSE (or, Canadian Society of Safety Engineering) conference in Niagara Falls this week, Los Alamos National Laboratory safety expert, Todd Conklin, spoke about how many manufacturing and industrial companies look at safety issues. He pointed out that, rather than continually blame operator-error for most failures and safety problems, it is more systemic, stating that: workers get hurt when they find themselves in situations where it's hard to be safe and easy to get hurt. With that in mind, he offered several potential causes for failure or safety incidents and ways to combat them. First, he said that humans make mistakes, so he advised that it is important to anticipate those potential mistakes and have several levels of defensive safety measures. Next, he suggested that companies should anticipate that unforeseeable events can happen, and WILL happen, so employers and safety managers need to keep this in mind. Learning is another tip Conklin pointed out. Whenever something bad happens, the best defense next time is to learn as much as we can from the event. We can learn many things, like defenses, unsafe speeds, too much load, proximity to dangerous equipment or products, etc. Finally, he also advised managers to approach safety or failure issues (and the operators involved) with caution. He warned that being positive and asking things in a proactive manner can give a much better reply or response, as follows: Instead of asking a worker, "what have you done, now?" ask them, "how do we set this up so failure doesn't happen again." By asking the right question, employers can get a more operational-centric answer. I really thought this was great info. It might seem like common sense to some, safety matters and needs to be one step ahead of the production line. I also more or less agree with Con

Confined Space Entry Permits - Safety Guidelines Hidden In The Cracks Dangerous, confined spaces are the stuff of horror films and cringe-worthy moments on screen, and there's a reason. Depictions of people trapped in a confined space not only play on a natural human tendency toward claustrophobia, but they also reflect a very real danger in the workplace. As such, OSHA has implemented a system of "confined space entry permits," hoping to help increase worker awareness and avoid common types of injury and death associated with working in a confined space. In this blog post, we'll cover everything from the definition of a confined space, to the details of a fully developed entry permit system. What Is A Confined Space? While the question may seem elementary, OSHA does adhere to strict definitions for confined spaces; this is important to know as a safety professional, as you'll need to be aware of which spaces require you to adhere to OSHA protocol and which don't. Basically, a confined space has to be a place that's large enough for a person to work and perform their job within, but is not intended for long term occupancy by workers. The third and final criteria is that the space has limited means of entry and exit. In short, the space is a place that someone can fit and work in for a limited time, but which impairs mobility and might be difficult to enter and, more importantly, exit quickly. What Is A Confined Space Entry Permit? Sometimes, confined spaces have additional potential risks and hazards that go above and beyond just their shape and size. In these cases, OSHA requires that permits are filed before a worker enters the space. Here are OSHA's additional criteria that indicate the necessity of a permit: The space contains or could contain a hazardous atmosphere The space is comprised of or contains a material that could engulf a worker who enters. The space has any kind of "internal configuration" that might present an additiona

In the past decade, cell phone usage while driving has sprang up as a major driving safety issue in the United States and many other developed countries. Originally, teens were the primary target of anti-texting and driving campaigns, but now that cell phone usage is standard amongst a multitude of demographics, the issue has become more broad and is impacting a larger population. According to OSHA's page on Distracted Driving: The human toll is tragic. DOT reports that in 2009, more than 5,400 people died in crashes linked to distraction and thousands more were injured. "Texting while driving" has become such a prominent hazard that 30 states now ban text messaging for all drivers. OSHA - Distracted Driving From checking Facebook, to making phone calls, to checking in with friends and loved ones via text, cell phones have become distracting in the workplace as well, and many companies have, in recent years, implemented cell phone policies on usage to help to maintain productivity. Just like with regular driving, however, cell phones also present a safety risk to workers on the job, especially when machinery and vehicles are being used. In this blog post, we're going to cover various aspects of cell phone workplace safety with regard to work sites. Cell Phone Workplace Safety and Transportation Many of the most problematic workplace instances of cell phone distraction, just like in the rest of the world, come from those who are constantly driving. In your company, this might mean that a delivery truck driver gets distracted and hurts a worker on their way in or out of your warehouse, or it could mean that they injure a civilian or damage someone's property while out on a delivery. Either case you want to avoid, and with damage or injuries to outside parties, you have even less coverage (no worker's compensation, etc.) than if you had an incident contained to workers and company property. The best way to void these distractions are to set hard rul

Many businesses need and even require the use of safety signs to warn employees and customers of potentially hazardous areas. However, the task of finding the right signs to portray the right message, along with finding a reputable company to provide the signs may be more difficult than originally intended. We are here to ease some of that burden with 10 helpful tips for finding the right safety signs to satisfy your business needs. 1. Identify Areas that May Need Safety Signs Before even beginning a search for a safety sign supplier, the first step in the process should be to accurately identify any areas within your facility that may be in need of safety signage. Think of all areas used by employees and/or customers such as aisles, walkways, fork lift zones, hazardous waste areas, potential slippery surface areas, etc. The key here is to identify all the locations that could pose hazardous conditions so proper signage can be created. 2. Pinpoint Potential Safety Hazards. Once certain areas have been designated as potentially hazardous, the next step would be to determine the actual safety hazards in the area that pose risks. An example of this could include an area where liquids are routinely transported. In this case, a spill may be likely which could endanger employees or customers due to the enhanced risk of a slip or fall. 3. Determine the Message to be Conveyed by the Signage Signs are posted everywhere, from "Watch Your Step" signs to "Employees Only" signs. However, for a sign to be truly effective it must convey a clean and clear message that can be understood easily by nearly anyone. For instance, in a work environment that includes welding, safety signs warning of potential arc flashes may be needed. In this case, a sign should be posted instructing anyone who enters to wear proper protective gear, this sign could read "Warning: Arc Flash Zone Proper Protection Required." 4. Consider the Conditions where the Signs will be Located Now

How to increase strength and mobility safely If you've ever suffered a painful injury at work, you're not alone. Injuries occurring at the workplace are more common than you might think, and are not restricted to stuntmen and other daredevils. According to data compiled by Safe Work Australia in 2010, 40% of situations where compensation is paid out to employees involve joint pain or strains of joints. Think safety in the workplace top ten violationsExperiencing a workplace injury can be extremely frustrating, especially when your recovery period seems interminable. Many times, you might feel like you're ready to function as you did before only to come to the painful realization that you haven't quite recovered fully. Allowing sufficient time for rest and recovery is absolutely essential. Other than getting regular exercise involving lots of strengthening and stretching that can toughen the injured area without straining it, there are several rules you should observe when trying to heal. Manage your movement plan During your recovery, it is important that you not do anything that can aggravate the injury or strain the injured area. Have a doctor issue a Certificate of Capacity clearly and comprehensively detailing all tasks and movements you should be exempted from doing or that should be restricted upon your return to work. Take things slowly It can be immeasurably frustrating to not be able to do things that you were able to do with ease pre-injury. Instead of harping on what you cannot do, focus on what you can do. Remain positive and perform the tasks you can do as best you can. Seek the support of your co-workers for tasks that your injury makes difficult for you to undertake. Don't push through the pain Other than medication that has been prescribed by the doctor responsible for treating your injuries, avoid any other medication including painkillers or multi-medication. Such medication may have strong side effects, particularly in your vulnerab

Most writings on voice of customer define it as something like this: An application or procedure that focuses on questions about customers by gathering and reporting results and feedback from them. Furthermore, these are sometimes then compared with other competitors. The problem with most companies' VOC system is that the definition stops there. In reality, there's another whole step that is being cut out. That step revolves around actually taking that research, the observations, and converting them into tangible action. Being able to use your results and make predictive models about the future is the first part of this step, and then taking action to change anything you don't like about what those predictive models tell you is the next part. Finally, you need to monitor how well any implemented changes achieve your goals and actively revise them as necessary. Let's look at these ideas a little more in depth.

Digital Transformation has become a necessity for enterprises in every vertical, sector and industry. Software is indeed eating the world and there is no industry that cannot ignore the burning necessity of transforming to a software driven organization. However, the road to digital transformation is long, unpaved and full of dangers. It is a road that most enterprises that are embarking on it have never encountered. These organizations realize that their ultimate survival depends on navigating this road but are hesitant, unsure and scared because this transformation requires competencies, culture and an approach that is alien and unknown. Though, traditional IT departments have always been part of such organizations, they have always been looked upon as plumbing that ultimately is only relevant in the background to keep the lights on. Faced with impending doom, organizations have no choice but to rethink their IT. This is not simply an initiative in the IT team. CEOs and CFOs need to rethink what and how software can and will disrupt their companies. Business and IT need to come together to have a joint software driven experience strategy and needs to be prioritized by the CEO and funded, for the long term by the CFO. Do you need to think about a Digital Transformation strategy? If you answer YES to any of the questions below, you should. Are your teams, data, and systems fragmented? Are your key processes fragmented, manual? (for example, Onboarding, Decision Making, Incident Management, Support) Is your data of low-quality data (customer profile, transactions, glossary, documents) Is your regulatory compliance inconsistent and more a matter of luck than planning? Could your customer relationship, lifecycle, performance management be better? Could the information flow in your organization be matured? Do you have a weak understanding of internal and external events and how they impact your business?