Group items tagged

Decoding the Technology Stack behind Uber

It's not too late to jump on to the Blockchains trend. We often hear from customers whether it is too late to get behind blockchain. The number of startups in this space is growing rapidly and the number of large ISVs and SIs providing blockchain capability and expertise is also increasing. However, the market and the technology space for blockchains is far from saturated, settled or stable. Here are three reasons why now is a good time to get into blockchains Early Mover Advantage Blockchains are bound to disrupt fundamentally how business is done. By enabling trust in an otherwise trust-deficient environment, blockchains enable transactions between two or more enterprises who otherwise might not know about each other. Blockchains offer solutions to several common problems faced by the enterprise such as Digital Identity, Secure Data Storage, Secure Data Sharing, Distributed Ledger, Distributed Databases etc. Blockchains are based on strong cryptographic standards based in mathematics, cryptography, and encryption. Building blockchains as a core competency requires a deep understanding of the mathematics behind it and an internal process for deploying, managing and developing on top of the blockchain. Early mover advantage can be generated by taking small steps in this area and targeting simpler scenarios initially. Nascent Technology It is going to take another few iterations of the blockchain technology before it can truly be enterprise-ready. There is a lot of ongoing work to make blockchains more secure, scalable and performant. Innovations are constantly being made and added to the core blockchain technology that is constantly increasing the type and complexity of applications that it can support. As the technology matures, enterprises can be well suited and ready to leverage the advancements by building a core competency in not only the blockchain technology but by becoming a member of the blockchain community, standards and keeping up to date with th

Consumer Confidence Index: Strong Force Behind Economic Change 2023

We are a different AI company. See how our LearnCloud brings together your entire enterprise to operate on the same "information plane" towards an exponential increase in efficiency. Jenny is responsible for customers at Acme Corp Jenny feels she is driving blind. She realizes the ground truth but often it is too late. The information is spread across multiple applications & systems. Even when available, it does not help her look into the future so that she can act & save the day Sarah is a Support professional at Acme Corp Sarah feels she has her hands tied behind her back. She has to manually process each & every issue. Her job is tedious and inconsistent. She is not able to leverage patterns across issues & across support professionals. John is a salesperson at Acme Corp John is frustrated with antiquated tools & late arriving insights He has to manually scour the internet for information about his prospects & their changing strategies. He has to talk to many people to understand the state of the customer. By the time he understands the current state, it is often too late to prevent abandonment or drive the expansion People like them encounter these problems all the time which causes frustration and attrition for them and their customers. How does this happen?

Are you AI-First? By editor Posted October 13, 2018 In Artificial Intelligence, Digital Strategy, Technology & Design 0 An AI-First company is an enterprise that has transformed to believe and understand the incredible and disruptive potential of Artificial Intelligence. Such an enterprise not only sees the value but can see the destructive impact of being left behind. An AI-First Company understands that it might not know all the answers but realizes that it needs to seek out a path forward with AI or risk being marginalized. Key Characteristics of an AI-First Company A-First companies might not be any different from their previous form but think and act differently. Here are some key characteristics of such companies. Approach to Problems and Planning An AI-First company evolves its approach to problems. AI-First companies realize that determining the existence of a problem and selecting the most consequential problems is a function of data and analytics. An AI-First company invests in building predictive mechanisms that can signal current or upcoming problems including the severity and priority of these problems. Building these predictive mechanisms becomes the first step in determining how and when to prepare for problems or upcoming issues. In addition, these companies leverage news and information that is generated inside and outside the enterprise as it is generated and ensure that their employees and customers have access to the insights embedded in the news and information. Approach to Products and Product Development An AI-First company understands how a prediction or classification could help them deliver a better solution to a problem faced by their customers and how their existing products can be adapted or new products created that change behavior based on the predictions and classifications. Enterprises that understand the power of AI ensure that data scientists come part of the core product ideation and development team with a heavy infl

Lean has been helping companies streamline their production, eliminate waste, and generally improve the way things are done for many years. Initially, the concepts behind lean were primarily used only in companies and facilities that were directly involved with physical product creation, such as manufacturing plants, factory floors and things of this nature. However, over time the lean methodologies have been adapted and implemented in almost every other type of business, ranging from health care to information technology, and many more. When done properly, lean can help improve virtually any work environment to help eliminate waste, improve communication, and to help ensure that the products or services being developed are indeed something customers will be interested in. For instance, when working in an information technology environment, it is important to be able to understand how lean strategies can be implemented, and why they are so important. The following are some of the most significant reasons why lean IT strategies should be taken seriously by any company that uses technology in their business (which is almost all of them!). Lean Promotes Ownership One of the things about lean strategies in an IT environment is that virtually every task completed is owned by an individual. Even if a person does not do all the work for a particular project, he or she will be directly responsible for overseeing it. This creates a sense of ownership, which can help in a variety of ways. It will give other teams a single point of contact for obtaining updates, providing feedback, or requesting changes. This will also allow the owner of a specific project to drive the progress directly, rather than having to rely on large committees or other types of groups to receive pertinent information. It is important to note that just because one person owns a process or project does not mean that he or she can simply dictate things to other groups. Instead, that person is there to

It happens to all of us in every day life, from time to time uneven ground, slippery surfaces, or a momentary distraction can send us tumbling. In most cases, we're lucky to walk away relatively unscathed, but slips, trips, and falls can also cause major injuries and complications. This is especially true in the workplace, where heavy equipment, moving vehicles, and other factors can be involved. Let's take a look at some effective methods you can improve your efforts to prevent these common injuries. Why You Should Care While slips and falls can be serious, we witness minor tumbles more often, desensitizing us to the potential for injury, death, and work loss days as a result. To counter this perception, however, the U.S. Department of Labor put out some startling statistics: According to reports filed, slips, trips, and falls are second only to motor vehicle incidents in accidental deaths every single year. Furthermore, one quarter of all injury claims filed in a year will come from slips and falls, and the estimated work days lost per year to related injuries number nearly 100 million in the U.S. alone - accounting for over 60% of all work days lost. Clearly, there are improvements to be made, and a large cumulative consequence when they are not. Decreasing Trip, Slip, and Fall Frequency caution-wet-floor-signMinimize slippery areas: Depending on the type of business you're in, the areas that become greasy or slippery in your workplace, and the root causes behind them, are going to be different. In a restaurant kitchen or food-related establishment, kitchen floors may become slippery with water or greasy from food scraps. In a production facility, a material spill might leave a floor dangerously slick. In a supply yard, sawdust, dust, or machine grease and grime might account for your most dangerous slipping hazards. While slippery areas are sometimes unavoidable, the length of time areas are slippery can be controlled and minimized. Make it employee pr

Make Construction Safety a Priority Everyone knows that construction sites can be very dangerous. The more you know about the types of danger you will face, however, will help you to take steps toward keeping everyone safe. Look over the following 10 safety facts and see what you can learn about how to improve the overall safety of your facility. In addition to using this information to help you to make safety improvements, you can also show these items to the workers at any site so they can be more aware. Some of these facts may surprise people, and cause them to be more aware of their surroundings. According to OSHA, "Nearly 6.5 million people work at approximately 252,000 construction sites across the nation on any given day. The fatal injury rate for the construction industry is higher than the national average in this category for all industries." 10 Tips to Improve Construction Safety Fact #1 - Losing your Load On construction sites people use machines to lift and move all sorts of things on a regular basis. Whether it is lifting wood or metal beams, or you are digging out dirt to prepare to lay a foundation, this is an essential part of most jobs. The vast majority of times this type of activity goes very smoothly and the jobs are completed without incident. The fact is, however, that having loads come loose while in transit is actually a leading cause of injury on construction sites. You need to keep in mind that even if you don't lose the entire load, people can be severely injured from even one thing falling out of a crane or back hoe. With this in mind, people working on site need to know to stay well away from this machinery, and the machine operators need to know to avoid moving items when people are nearby. Fact #2 - Entering and Leaving Heavy Machinery Another safety issue related to working with heavy machinery is related to operators getting on and off of the rigs that they will be working on. While this is something that they of

Since the inception of factory production in the industrial revolution, safety has been a concern. However, safety today looks nothing like it did back then. We now have OSHA and other government groups, unions, and lobbies that safeguard the safety of workers and make sure that they are adequately provided for. In addition, workers themselves have more rights in suing an employer over unsafe conditions and receiving compensation in the event of an incident that leaves them injured. Especially if an injury prevents them from providing for their family. The point is, a lot has changed over the past few hundred years in workplace safety, and those changes have unanimously been in the best interests of the workers that inhabit those workplaces. However, just as changing times caused safety evolution in the past, it is important that this trend continues now with the advent of things such as the internet, tablets, smart phones, and more. Safety is no longer limited to physical seminars and training sessions. That being said, let's take a look at exactly how you can use technology and engagement to enhance your safety efforts. eNewsletter to Employees One way that employers are reaching their employees both in a new way and outside of the physical confines of the work area is through email newsletters. The vast majority of working adults (and most every demographic, for that matter) are online these days and employers need to make sure they are taking advantage of that online time and platform. Formatting an email newsletter is great because it can be easily sent out to every single employee in your workforce. This can be used for general company news and the like, but can also be used to send out weekly safety lessons or reminders for employees about any witnessed unsafe behavior. To get started down this round, you'll need to make sure your emails get opened and engaged with. Here are a couple of ways to do that: 1. Keep your subject lines short but catchy. Sub

Signs are everywhere! Whether you are shopping in a large mall, visiting a zoo, or simply driving in your car, there are signs helping to guide you along your visit or journey. However, one place that signs are highly utilized is within the workplace, especially within industrial work environments. With all the safety hazards possible in different types of jobsites, appropriate workplace signs are a must to help ensure safety. View our "10 Tips For Safety Signage Part 1" Slideshare Presentation Common Signs in the Workplace Signs can convey all sorts of messages from helpful directional arrows guiding employees and visitors to a specific location all the way to urgent, danger zone messages that require people to stop and use extreme caution. Let's discuss some of the most common types of workplace signage. Restriction Signs - These signs often refer to restricted areas or zones, restricted speeds for forklifts, or restricted weight amounts. When a restricted sign is used there are often certain limits in place. Danger Signs - Signs that warn employees of danger are often high-contrast and feature the colors of black, white, and red. These signs can warn of electrical shocks, toxic materials, or any other dangerous situation. Fire Signs - This type of signage is usually white and red and can either warn employees about fire hazards or provide information on where fire safety equipment can be found. Mandatory Signs - Mandatory signs are signs requiring that certain precautions be taken before entering or utilizing an area or piece of equipment. Some mandatory signs may require employees to wear certain protective clothing before entering. Hazard Signs - Often times these signs feature the colors yellow and black. Hazard signs warn employees and visitors of potential hazards in the area. Hazard signs may warn about forklift traffic, slippery floors, or radiation risks, among many other things. Guide Signs - This type of signage is often used

In the video below, we take a GoPro camera ride along with a tower climber as he scales to the top of a 1768 foot tall antenna. The worker slowly climbs on increasingly smaller and precarious looking ladder rungs, all while toting a 30 pound tool bag behind him, occasionally assisted by his climbing partner. The video, aptly titled "The most dangerous job in the world," is stirring up a lot of controversy, especially because it has simply shed light on a profession most people didn't even know existed. Tower climbers are often hired by cell phone companies to adjust antennas and mechanisms located at the top of their cell towers; they are often required to climb thousands of feet into the air. However, the even scarier part is that in many cases, they do not even use any sort of safety cable. In the video, a voice over remarks that OSHA regulations allow for this type of "free climbing" method. As it turns out, most experts are confused as to where the video makers got that idea, as there's nothing to be found in the OSHA guidelines that condones such procedure. In fact, to the contrary, OSHA has published findings highlighting the lethality of this particular profession and method, noting that AT&T alone has had 15 cell tower workers die from falls since data started being collected in 2003. What's even worse is that sanctions against cell companies have been nearly non-existent, and not once has OSHA gone after the larger providers, despite their high mortality rates. Part of this may be due to a loophole (indeed perhaps the very same one that the video cites as "allowing" for such a dangerous climb) that won't hold companies liable for the unsafe behavior of independent contractors if they don't have knowledge of it. In short, a contractor, knowing full well their workers will be free climbing, can simply not communicate to a cell company as such which in turn gives them plausible deniability. Why Should You Care As A Business Owner? ​No

An arc flash is a dangerous situation in which an electrical current leaves its intended path and leaps through the air from one conducting source to another, or even sometimes the ground. Many times the transfer of electrical energy resembles and arc, hence the term arc flash. However, it is important to never underestimate the power behind an arc flash. An arc flash can vaporize metals, plastics, and even flesh. Many times arc flashes cause irreversible damage and harm to people and surrounding objects. In fact, most people injured in arc flash situations often never return to the same quality of life due to severe injury stemming from heat and burns. The heat of an arc flash has been calculated to be near 35,000 degrees Fahrenheit which is four times as hot as the sun's surface! What Causes an Arc Flash? There are many possible contributors towards an arc flash, which makes it difficult to really fully stop one from occurring. Some common culprits that may add towards the probability of an arc flash include dust, condensation, corrosion, material failure, faulty construction, dropping a tool, or simply accidental touching. National Fire Protection Association (NFPA) Boundaries In an attempt to help protect employees and visitors from electrically charged equipment possible of creating arch flashes, certain safety boundaries have been put into place by the NFPA. The boundary resembles a target and in the middle is the energized equipment, and then there are four outer rings around the center with each ring labeled and specified for safety. The first ring, closest to the center (energized equipment) is called the prohibited approach boundary, then the next ring further out is called the restricted approach boundary, the next ring is called the limited approach boundary, and the furthest ring out from the center is called the flash protection boundary. Let's quickly describe each boundary. Prohibited Approach: Being within this boundary during an arc flash

When running any sort of physical production based business, you will often have stock on hand. Instead of only stocking for a short time, there will be a "backup" supply of products that can be called upon as demand changes. This is known as "just in case" manufacturing and is highly common in most industries. However, several decades ago, the rise of lean business gave way to the concept of "just in time" manufacturing. In a just in time, or JIT, system, products are made as they are demanded and there is little to (ideally) no back-stock at any time. Why go lean? The idea behind JIT manufacturing is that one can eliminate several kinds of waste by taking away the need to keep inventory of excess stock. From now on, equate "stock" to "excess stock" or the concept of having too much on hand, because in a JIT environment "stock" doesn't really exist outside of individual orders. When you don't have to keep inventory, employees free up their time for other projects and tasks. Also, you have less paperwork to manage, and can focus on other things, like workplace safety, new profitability angles and marketing strategies, etc. Another reason to go to a JIT model is that you increase accountability of management. Because you have no inventory to fall back on in a JIT situation, inventory cannot be used as a crutch to make up for other problems. Slow, inefficient production is often masked by a stockpile of inventory, making it harder to realize certain areas of production may need improvement - these may include machine functionality, worker habits, reliability, and inadequate space management. Another huge place you save by adopting this method is in transportation. Materials do not need to be stocked at various sites and you need to do much less transporting. You will eliminate time wasted in transit when there is traffic or road congestion, and you'll even be more environmentally friendly by reducing fuel burned for shipping purposes

Introduction to Operational Excellence For most of us, Lean is a common concept by now. By extension, we're also familiar with the idea of continuous improvement; the way we run our business should ultimately be reflective of a chain of efforts to change for the better and reach more perfect efficiency. That's all well and good, but we've seen more and more businesses shying away from simply relying on "continuous improvement" in recent years and instead throwing around the term "operational excellence." While the two terms do ultimately work in tandem, and even though there's some overlap, it's important to understand where the two differ. A good way to think about operational excellence is as the answer or endgame to your continuous improvement actions, it's a state you want to attain through your workplace improvement endeavors. Unlike continuous improvement, however, where you're simply trying to 'always get better', operational excellence has a more clearly defined point where it can be said you've reached your goals. One of the biggest criteria for operational excellence is a horizontal and vertical (so throughout all levels and teams of a company) understanding of how workflow should look and how to correct problems when something isn't flowing correctly. This creates operational excellence because employees are now able to solve their own problems without relying on specialists or management, drastically decreasing downtime and putting them into a preventative rather than a reactive mode when solving problems. Furthermore, operational excellence then frees up your management and executives to focus on advertising and brand/market expansion planning and projects. In short, operational excellence allows a company to achieve continual improvement while still having the resources to put an emphasis on bottom line and market share growth. Operational Excellence Question Posed Sounds pretty awesome, right?! We think so, but you

The Occupational Safety and Health Administration or OSHA is dedicated to the health and well-being of employees while on the job. Day in and day out employees are exposed to potentially dangerous situations based upon their specific job functions. Whether a person is employed at a manufacturing facility, an auto body shop, or within a large warehouse, OSHA regulations aim to provide the warnings needed to keep hazards at a minimum and keep employees informed about their surroundings. One of ways in which employees are kept informed about the hazards and dangers within their work environments is through the usage of warning labels. Types of OSHA Warning Labels and Signs The term warning label or sign can be used interchangeably in regards to OSHA's recommendations for hazard warning. There are basically three types of labels or signs outlined within OSHA 1910.145 and they are used to indicate danger, caution, or general safety instruction. Danger Sign/Labels: Danger labels or signs should feature the colors or red, black, and white. Employees should be informed that whenever danger signs or labels are posted they should exercise extreme caution as many hazards are immediate. This does not mean dangers are possible, it means they are imminent if certain things were to happen. Caution Sign/Labels: Any signage or labels indicating caution should feature a yellow background with black lettering. Caution labels or signs should be used to inform employees about potential hazards. This is unlike danger signs, since dangers signs indicate certain dangers that ARE there, while caution indicates that hazards are just simply POSSIBLE. Safety Instruction Sign/Labels: The standard background should be white, with black letters upon the white background. In addition, on the panel, green with white letters may also be used. This type of warning label or sign is used when general information related to certain safety practices is available. Furthermore, OSHA indicates in 19

Transforming into a tech company has become top of mind for executives in all major industries. It is clear that modern technology will fundamentally alter what and how business is done in every domain, sector, and industry. This has led to a call to arms in every enterprise to understand how they can transform into a tech company. The Tech Company Magic Tech companies have fine-tuned the art of bring new digital products and services to the market, quickly, efficiently and effectively and understanding customer feedback to iterate and improve. This capability makes them incredibly agile and leads to faster experimentation that is cheaper and involves less risk. In turn, this enables them to bring new capabilities to the market and even if all do not succeed or get traction, a few do and that drives innovation, customer satisfaction, and growth. From the outside, tech companies appear to be massive juggernauts that are unstoppable and able to crush everything in their path. The 'Non-Tech' Technology has been leveraged in every sector and industry, however, it has almost always been treated as a means to an end, something that is required but never the real value driver for the customer. This has led to the typical organizational structure in enterprises into "Business", "Operations" and "Information Technology". The "Business" arm generates value for customers, the "Operations" team carries out the requirements of the Business team and the "Information Technology" team provides the systems (databases, network and compute) required to "keep the lights on" for the Operations and Business Teams" This structure served enterprises well in the last decades as customers did not have an alternative to directly working with the enterprise and this fortified the value supply chain and also established a hierarchy of sorts within the enterprise where the business looked down upon operations who looked down upon technology. The purpose of

One of the biggest hurdles to Digital Transformation and Digital Innovation is the organization's inertia and tendency to optimize for self-preservation. Self-preservation can exist in the enterprise at the individual, team, divisional or the organizational level and can have a devastating impact on the organization's ability to innovate and grow. Self-preservation is not a new phenomenon however, it is more deadly for an enterprise now than ever. This is because the speed of technology change has increased geometrically. In the past, self-preservation would automatically get corrected as the technology was generally learned and adopted slowly with enough time for the enterprise to become aware of the change and implement it. However, the rate of technology change has magnified tremendously and the enterprises no longer have the luxury to take their time with the change. Inaction risks getting left behind and other competitors who leverage and change faster stand to capture the largest market shares and customer mind share. Self preservation is the tendency of the enterprise to ignore, undermine or postpone the adoption and integration of new technology in the enterprise to avoid a change in the status quo across technology, products, services and most importantly, day to day operations and organizational structure. Self-preservation can lead to what is termed as "politics" in an org, it can stifle innovation and innovative individuals & teams and it can favor business driver stagnation over risk taking. 5 Signs of Self-Preservation The following are signs of self-preservation Highlighting the Journey of Innovation as Failure Adversarial teams and individuals within an enterprise who are interested in self-preservation often go out of their way to highlight the tough, risky journey of true innovation as a failure citing the cost and the time being taken to address the real problems in a truly innovative manner. While the individuals and teams trying to

Modern, RESTful APIs are not considered standard, table stakes and expected out of any new project, effort, application, system, service or product. It has become so normal to talk about developer interfaces, developer adoption, application development and innovation in the same breath as APIs that a distinct effort to build APIs for a new product or service seems out of place and abnormal. APIs are the defacto standard of app development. So where do we go from here? We believe that APIs are about to enter the second growth spurt. APIs will evolve from not just interfaces and integration enablers into the rockets that propel enterprises towards innovation and market dominance. Here are three key trajectories that will lead the next API evolution and revolution. Innovation - Starts, and Ends with APIs All modern technologies such as Artificial Intelligence, Machine Learning, ChatBots, Analytics, BlockChain etc. begin and end their stories with APIs. APIs are what enables the communication between front-end user interfaces and the backend technology services. All new machine learning capabilities offered out of the big four tech companies have seen the light of day through APIs. Intent & Sentiment extraction, Topics, Categories, Summarization, Image Recognition, Entity Extraction etc. are all capabilities powered by Machine Learning, Natural Language Processing that is ultimately being delivered as APIs to application developers. Similarly, ChatBots are typically designed to get the user entered text, use an intent API to determine intent and then use a service API to respond to the user conversationally or with a service. Clouds - Multi-Cloud, Hybrid Cloud As the big three cloud providers grow their market share and attempt to attract attention, increasingly, enterprises need to think about how they minimize their risk by building in the flexibility to switch their cloud provider if and when they need. In addition, hybrid architectures or a cloud migration

For many enterprises, transforming into a digital organization is a very big priority. Digitization is more than a passing fad; instead it almost is a precursor to survival in the next decade. Analog mechanisms of running businesses are no longer sustainable nor likely to give confidence to customers, employees, stakeholders and shareholders. Measuring Digital A digital organization is characterized by the following Time to Customer Insight The Time to Customer Insight in a digital organization is the time it takes to collect, process, analyze information to determine the health of a customer, their satisfaction with current products and services, their unmet, possibly unstated needs and the impact that external market events might have on the customer. Time to Reaction Time to Reaction is the time taken to react to a customer insight through the introduction of a new product/service to solve an existing or a new problem or through better packaging of existing solutions to address otherwise existing problems. Time to Market Time to Market is the time taken to bring a new capability, product or service to market often as reaction to a customer or market insight or feedback Time to Iteration Time to Iteration is the time taken to solicit, gather, process, analyze customer feedback and effect a change in existing products or services or bring new products and services to market to address the customer feedback. Digital Organizations Digital organizations are characterized with minimal Time to Customer Insight, Time to Reaction, Time to Market, Time to Iteration and a constant effort and investment into further optimizing and minimizing these metrics. Digital organizations focus on the flow of information through the organization and use of the information to generate and deliver more value for the customers. Key Characteristics of Digital Organizations Instrumentation of Interfaces, Products, Systems, Applications, Processes A digital organization ensures

One of the top reasons for digital innovation and transformation failures can be summarized as the enterprise trying to reinvent the wheel. This is the tendency of the enterprise to attempt to create technology, platforms, and applications that have already been implemented, scaled, optimized and almost perfected. This tendency almost always ends up a failed one as it does not create any net new value for the enterprise but comes with a massive opportunity cost as the enterprise spends crucial resources on reinventing the wheel than innovating for the customer. How The Wheel Is Reinvented Nontechnology enterprises can get trapped in a reinvent state where they conclude that homegrown technology is the only path towards customer and business value. This in itself is not entirely false however the type of enterprise and their decision-making process along with the capabilities they have in house have a very large impact on the success of the strategy.eRaaadada Reinventing the wheel happens when a non-tech enterprise discovers a technology trend towards much later in the hype cycle almost towards the end when the technology is hitting the mass market and decides to recreate or reinvent its own version of the technology. This is often done with the assumption that with some investment, the enterprise can have a home grown version of technology or platform that is designed specifically for its needs and is thus a better fit. However, enterprises assume that the state of the technology will remain constant and while they are attempting to home grow a version that can match the current state of the art. In reality, the state of the art shifts and the enterprise is not able to bridge the gap. Who Reinvents The Wheel Typically, technology teams often decide to go down the path of reinvention when they are allowed to make technology upgrade or technology creation decisions without business KPIs and cost constraints i.e. clear success criteria with fixed cost and clear ti