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Introduction to Operational Excellence For most of us, Lean is a common concept by now. By extension, we're also familiar with the idea of continuous improvement; the way we run our business should ultimately be reflective of a chain of efforts to change for the better and reach more perfect efficiency. That's all well and good, but we've seen more and more businesses shying away from simply relying on "continuous improvement" in recent years and instead throwing around the term "operational excellence." While the two terms do ultimately work in tandem, and even though there's some overlap, it's important to understand where the two differ. A good way to think about operational excellence is as the answer or endgame to your continuous improvement actions, it's a state you want to attain through your workplace improvement endeavors. Unlike continuous improvement, however, where you're simply trying to 'always get better', operational excellence has a more clearly defined point where it can be said you've reached your goals. One of the biggest criteria for operational excellence is a horizontal and vertical (so throughout all levels and teams of a company) understanding of how workflow should look and how to correct problems when something isn't flowing correctly. This creates operational excellence because employees are now able to solve their own problems without relying on specialists or management, drastically decreasing downtime and putting them into a preventative rather than a reactive mode when solving problems. Furthermore, operational excellence then frees up your management and executives to focus on advertising and brand/market expansion planning and projects. In short, operational excellence allows a company to achieve continual improvement while still having the resources to put an emphasis on bottom line and market share growth. Operational Excellence Question Posed Sounds pretty awesome, right?! We think so, but you

Does your facility have pipes? If so, those pipes need labels. While pipe labeling may seem like a confusing process with many requirements, it doesn't have to be difficult. Starting with a plan will make your pipe-labeling project easier and more organized. Then once your facility's pipes are labeled, you'll see communication about pipes improve. Using visuals like labels makes communication direct and simple, and it reduces the need for asking questions about pipe contents. Before you begin marking pipes, you should understand the basics of pipe marking. Take a look at these seven things you should know before you begin the pipe-marking process. 1. Workers Need to See Pipe Labels, and So Do Emergency Personnel Labeling pipes will primarily help your workers and any maintenance personnel who may need to service pipes. Therefore, you'll want to keep this main audience in mind when you establish your pipe labeling system. It's possible you'll have additional people who enter your facility and need to know what's in your pipes, though. In an emergency situation like a fire, emergency responders may need to know which pipes contain fire-quenching liquids. If an accident involving a pipe containing chemicals occurs, an emergency response team would quickly need to know what chemicals it's dealing with. Because these additional members of the community may be reading your pipe labels, it's important to follow industry standards for pipe labeling instead of having an internal system that only your workers understand. 2. Colors Should Be Standardized Pipe Marking, Pipe Labels To make it easy for workers, emergency responders and other pertinent personnel to read and understand pipe labels, the labels should be color-coded according to the ANSI/AMSE 13.1 standard. The standard assigns six main colors for pipe contents: Yellow Background with Black Text - Flammable Fluids & Gasses Red Background with White Text - Fire-Quenching Fluids Orange

Using floor tape is a great way to keep a facility safe, organized, and efficient. Just like any type of flooring, floor tape can get quite dirty over time. When floor tape gets dirty, it can become harder to see, which defeats the purpose of using it at all. This is why so many people ask questions about how to clean floor marking tape properly so it looks great and lasts a long time. Here are some of the most popular questions and answers on this topic. Q: What is the Best Way to Clean Floor Tape? A: If you're looking to clean floor tape specifically, the ideal option is to use SafetyTac Floor and Tape Cleaner. This cleaner is designed specifically to be safe for use on virtually any type of floor tape that is on the market today. In addition, it is able to clean the surrounding floors without any trouble at all. Q: Can I Clean Floor Tape with the Same Cleaner as the Rest of the Floor? A: Yes! High quality floor tape is durable and can be cleaned by all normal and industrial floor cleaning products. Just go over the floor tape like you do with the rest of the floor to remove dirt, dust, scuff marks, and any other markings. Q: Can I Clean Floor Tape with a Motorized Floor Cleaner? A: Absolutely. SafetyTac (and other manufacturers of high quality industrial floor marking tape) know that many facilities use large motorized floor cleaners to keep their facility clean. Once the tape is properly installed, it can withstand this type of cleaning without any trouble at all. Simply have the floor cleaner go over the tape just like any other part of the floor. It is important to note that discount quality floor tape may not be able to stand up to this type of cleaning, so always make sure you're using high quality floor tape in your facility. Q: How Do I Remove Stubborn Stains on the Floor Tape? A: If you can't remove a stain or marking on the floor tape using normal floor cleaning methods, the best option is to get a small bucket with a solution of SafetyTac

You have installed Google's Pie software in your Android phone, but since then, you are noticing small issues which has a common theme with Android updates. Android 9 has made significant changes, but unfortunately, not all the adjustments are easy to follow. In this article, we will discuss four Android 9 problems plaguing users. We suggest to follow the best Android website in India for up to date news about Android and available apps. The Smart text selection If a new overview is not working in text selection, then it is the time to troubleshoot. You have to long press at an open space anywhere in your home screen. Select "settings", then "suggestions", move your cursor a little bit down to check whether the overview selection is turned off or not. Turn it on and your problem will vanish. If this trick does not work for you, then go to "settings" and select "languages and input". You need to check whether you have selected English (United States) as your language. If you have selected any other language, then it may be the source of the issue. The current hypothesis is that Google has set limits for this feature and hence, why it works best when in combination with United States English. Steps to activate split screen mode This is a common complaint, but unfortunately, at this point in time, there is no satisfactory solution to this issue. You do not need to get disheartened because there are third-party apps which will fill the void. These apps will make it easier to activate split screen function in your Android 9 device. There are free apps as well as paid which will allow you to initiate the split screen mode in your device. Adjusting the ringer volume If you are facing this issue, don't worry, you have company. Many Android enthusiasts miss old ringer volume adjustment. They wish to get it back and they are looking for different ways to get the same old behavior of the ringer volume. In order to do it hassle-free, you can make us

Becoming a tax filer is quite an easy thing to do. All you need to do is register yourself on the IRIS FBR portal and put all the required details. As a matter of fact, the process has become so easy that even if you do not have an accounting background. You can still tax file on the IRIS FBR portal without the help of an expert accountant or a lawyer.

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Women fancy their hair, and so do some men, who will go to any length to keep long hair. In fact, one would buy the most expensive hair care oil just to make sure his or her hair was flowing like a lion's mane. However, while we will always admire them in the streets, in social gatherings and at workplaces, one question will always remain abounded as far as hair care is concerned. What does it take to maintain an angelic look in your hair? Usually, the secrets to maintaining beautiful hair lie in the daily routines we all adhere to, such as waking up every morning to a regular face wash and hair shampooing. However, did you know that even when it comes to using hair shampoos, it is not always about going for an egg shampoo or one enriched with an Aloe Vera? There are certain things, that those looking for the best products should always keep in mind so that they buy something worthwhile at the end of the day. Then there are tips and tricks for hair care that anyone who wants to look attractive must have at fingertips, but before we can look into some of these, let us review some necessities for effective hair care. Do You Really Want Attractive Hair? When it comes to giving your hair the best care, it is imperative to note that the very products you will be using serve as hair foods. This calls for a closer look at the ingredients that constitute a product of choice. It is all about finding something that will not cause unwanted hair loss. Your hair is unique in its own way. Most people tend to think they can use the same products others are using to get the same desired results and attractiveness they see in others. On the contrary, hair care should be tailored around the understanding that your hair deserves its own way of care, maintenance, and protection. If you don't know how to carry out routine hair care at home, you must ensure that you find a professional hair care specialist or stylist who will give you the best care. The eventuality of this is

Digital Transformation is tough, even for seasoned technologists. This is because it is a transformation of an organization at its core. Everything from culture, technology, ideation, development, integration, delivery, and support needs to fundamentally shift to be more customer-centric, service driven, automation first and experimental in nature. No wonder that a lot of organizations take a long time and a lot of investment to see ROI from their digital transformations. Here are 5 signs that your digital transformation might be in trouble. Culture mistrusts the core digital transformation team You are spawning new initiatives before completing previous ones Decisions are top down with low accountability at the leaf nodes You tend to focus on technology stacks with little focus on customer value Inter-organization politics stifles cross-organization scenarios Culture mistrusts the core digital transformation team It is almost impossible to make an entire organization aware and participate in digital transformation at the same time. There are exceptions but in our experience, starting out with a core digital transformation team is a much better strategy than otherwise. This team should be enabled to attack a limited set of important and business relevant problems, build cutting-edge solutions and use them as examples to train and evangelize digital transformation strategies to the rest of the organization. However, the more entrenched an organization in the old way of doing things, the harder they might this central team. Resistance can be active and passive such as refusal to share data or provide the relevant context of the problem. An organization that does not set up the early crusaders for success almost always has a much harder time showing value from their digital transformation activities. You are spawning new initiatives before completing previous ones Executing on a digital transformation strategy is much harder than defining the strategy especially fo

Enterprises have to constantly decide, at every step in their digital journey, should they build or buy. This question often is posed as a critical, do or die decision and the answer varies on a case by case basis. Building can be expensive, take longer but offers future proofing and more dependability whereas buying offers a faster time to market, less risk and accountability forced through contractual terms. However, a key point often overlooked is the cost of integration. Integration can be required at multiple levels. Vendor Applications Vendor applications typically require a two-way connection between the enterprise systems and the vendor application. The application requires incoming data and information from somewhere in the enterprise technology stack and an output stream of information back into the enterprise at one or more points in the stack or workflow. Vendor Platforms Vendor provided platforms typically have similar integration requirements as Vendor applications requiring an incoming data & information connection and an outgoing information connection into the enterprise process, workflow, platform or product. Application-To-Application Application to Application integrations where an application needs to be connected to another application to either provide data or signals to enable the downstream application to create value can be seemingly deceptive. Application-To-Application integration costs can grow at O(n^2) as potentially, worst case, each application could be connected with every other application. Enterprise Stack Fragmentation The problem of integration is exacerbated by the fragmentation of the enterprise at the organization level. This problem is also known as "Shadow IT" is driven by superficially differing needs of multiple lines of businesses in an enterprise. Shadow IT typically leads to multiple instances of similar technology stacks that cause data, compute and information to be silo'd. Stack fragmentation and its

According to the Insurance Information Institute, 40% of businesses affected by a natural or human-caused disaster never reopen. When disaster strikes, consumers can only wait so long before moving on to another supplier or service provider if you are not able to get operational in time. Insurance might help to recover some of your loses, but it will do little to replace your customers. More importantly, the safety and well-being of your employees as they cope with disaster is a hefty task in itself to take on. In light of recent events, many organizations are left wondering, are they ready and prepared when disaster strikes? So just what does it mean to be ready? Investing in a preparedness program can make all the difference in the world when disaster strikes and promote an internal belief that your company is ready for disaster when it strikes. This policy should reflect the mission and values of your organization that can be implemented seamlessly throughout the company. Focal points of your preparedness program should detail specific goals including: The overall safety and protection of your employees, visitors, and any other persons that may be at your facility when a disaster occurs. Don't forget to account for persons with disabilities and special needs. Keeping customer service operations functional Protection of assets, both in the physical and electronic form Environmental protection and contamination prevention Companies image and reputation Having a team to help continue the improvement and implementation of your program is vital to its success when needed. Your team should meet regularly to continue the development and focus of the program. Each individual will have their own role and responsibilities when disaster strikes, a proper preparedness program will identify these, insuring an accountable team to help in the recovery process. How do you know what to plan for? It's impossible to predict what the next disaster will be, but accounting f

Lean has been helping companies streamline their production, eliminate waste, and generally improve the way things are done for many years. Initially, the concepts behind lean were primarily used only in companies and facilities that were directly involved with physical product creation, such as manufacturing plants, factory floors and things of this nature. However, over time the lean methodologies have been adapted and implemented in almost every other type of business, ranging from health care to information technology, and many more. When done properly, lean can help improve virtually any work environment to help eliminate waste, improve communication, and to help ensure that the products or services being developed are indeed something customers will be interested in. For instance, when working in an information technology environment, it is important to be able to understand how lean strategies can be implemented, and why they are so important. The following are some of the most significant reasons why lean IT strategies should be taken seriously by any company that uses technology in their business (which is almost all of them!). Lean Promotes Ownership One of the things about lean strategies in an IT environment is that virtually every task completed is owned by an individual. Even if a person does not do all the work for a particular project, he or she will be directly responsible for overseeing it. This creates a sense of ownership, which can help in a variety of ways. It will give other teams a single point of contact for obtaining updates, providing feedback, or requesting changes. This will also allow the owner of a specific project to drive the progress directly, rather than having to rely on large committees or other types of groups to receive pertinent information. It is important to note that just because one person owns a process or project does not mean that he or she can simply dictate things to other groups. Instead, that person is there to

Tips & Tricks for Efficiently Tracking Lean Projects Recently, we wrote about a couple of problems facing many Lean practitioners. These were problems that hindered their learning process and often caused overconfidence. Amongst the advice to help combat these problems arose the need for detailed tracking and note taking with regards to practice and progress. Being able to accurately track not only the effects but also the process of a Lean project is critical to ongoing success, and is a key to stimulating growth amongst not only the receiving end of your project objectives, but also amongst the employees and Lean practitioners themselves. To start off, let's take a look at the current state of Lean project tracking for many Lean practitioners. A recent LinkedIn discussion posed the very question of project tracking, and sought to understand a few different distinct metrics. In addition to measuring the effectiveness of any program when it comes to completion, tracking can also be about measuring the scope of your projects, so that you can accurately project what the effects will be before you actually reach the stage at which you expect them. Part of this "scope" involves tracking exactly who is involved with your project, who is affected, and how they are progressing in their respective tasks. Where we are now First of all, it's important to evaluate the current methods that are prevalent in Lean record keeping. The LinkedIn discussion starter, self-identified as Ian R., mentions in his opening post that, when he last posed the question about a year ago, the consensus was that most practitioners were simply using excel spreadsheets for their tracking needs. While there's nothing wrong with relying on Excel for the basics, other users were quick to offer up some slicker alternatives, signaling a sharp (and welcomed, in our book) departure from some of the more basic methods. Unsurprisingly, there exist several specialist software applications whose n

In the past decade, cell phone usage while driving has sprang up as a major driving safety issue in the United States and many other developed countries. Originally, teens were the primary target of anti-texting and driving campaigns, but now that cell phone usage is standard amongst a multitude of demographics, the issue has become more broad and is impacting a larger population. According to OSHA's page on Distracted Driving: The human toll is tragic. DOT reports that in 2009, more than 5,400 people died in crashes linked to distraction and thousands more were injured. "Texting while driving" has become such a prominent hazard that 30 states now ban text messaging for all drivers. OSHA - Distracted Driving From checking Facebook, to making phone calls, to checking in with friends and loved ones via text, cell phones have become distracting in the workplace as well, and many companies have, in recent years, implemented cell phone policies on usage to help to maintain productivity. Just like with regular driving, however, cell phones also present a safety risk to workers on the job, especially when machinery and vehicles are being used. In this blog post, we're going to cover various aspects of cell phone workplace safety with regard to work sites. Cell Phone Workplace Safety and Transportation Many of the most problematic workplace instances of cell phone distraction, just like in the rest of the world, come from those who are constantly driving. In your company, this might mean that a delivery truck driver gets distracted and hurts a worker on their way in or out of your warehouse, or it could mean that they injure a civilian or damage someone's property while out on a delivery. Either case you want to avoid, and with damage or injuries to outside parties, you have even less coverage (no worker's compensation, etc.) than if you had an incident contained to workers and company property. The best way to void these distractions are to set hard rul

It is the legal duty of any factory's management to make sure that it protects its employees from the dangers of arc flash. Most importantly, they need to comply with the OSHA industry standards which among other things, require that the management conducts a proper assessment of the arc flash hazards within and around the workplace. Have you heard about the arc flash analysis software? You need to consider it as you deal with the dangers of arc flash when working with high voltage equipment. Arc flash analysis is theoretically quite straightforward. It involves collection of data from the power distribution system. You also look at the dimensions of the electrical cables; the cross-section area and length. Once management has sourced this and other relevant information, they use the arc flash analysis software to conduct the short-circuit analysis of the system. The data realized is then used to get comparisons with the standards. With resultant data, the management is able to decide on the best PPE equipment for the employees. After using the arc flash analysis software, the resulting PPE requirement is in most cases too expensive. What can the management do to avoid paying the high costs? One way of doing this is upgrading the equipment to newer and more efficient versions. You may have noticed how easy it is for old circuit breakers to trip. This is simply because these breakers have low reaction times. The arc flash analysis software helps management to conduct sensitivity study, and the results of such a study might suggest an overhaul of the existing circuit breakers. You might be wondering whether arc flash analysis software is that important. In the industry setting, the primary concern for the manager should be the safety of employees. Arc faults are very dangerous and can cause burns, serious health complications and in some instances, death. It is important for the management to take arc flash analysis and warn of such hazards and so as to curb the

When running any sort of physical production based business, you will often have stock on hand. Instead of only stocking for a short time, there will be a "backup" supply of products that can be called upon as demand changes. This is known as "just in case" manufacturing and is highly common in most industries. However, several decades ago, the rise of lean business gave way to the concept of "just in time" manufacturing. In a just in time, or JIT, system, products are made as they are demanded and there is little to (ideally) no back-stock at any time. Why go lean? The idea behind JIT manufacturing is that one can eliminate several kinds of waste by taking away the need to keep inventory of excess stock. From now on, equate "stock" to "excess stock" or the concept of having too much on hand, because in a JIT environment "stock" doesn't really exist outside of individual orders. When you don't have to keep inventory, employees free up their time for other projects and tasks. Also, you have less paperwork to manage, and can focus on other things, like workplace safety, new profitability angles and marketing strategies, etc. Another reason to go to a JIT model is that you increase accountability of management. Because you have no inventory to fall back on in a JIT situation, inventory cannot be used as a crutch to make up for other problems. Slow, inefficient production is often masked by a stockpile of inventory, making it harder to realize certain areas of production may need improvement - these may include machine functionality, worker habits, reliability, and inadequate space management. Another huge place you save by adopting this method is in transportation. Materials do not need to be stocked at various sites and you need to do much less transporting. You will eliminate time wasted in transit when there is traffic or road congestion, and you'll even be more environmentally friendly by reducing fuel burned for shipping purposes

In the U.S News and World Report online article, "Corporate Outlooks Worse than During Financial Crisis," author Danielle Kurtzleben explains that the Thomson Reuters research company recently reported that almost a 5 to 1 ratio of the S&P 500 companies were reporting negative earnings guidance, which indicates either poor earnings projections due to real reasons, or pure pessimism. Kurtzleben also ponders if these reports may be from companies dialing back their goals, in order to exceed them at the end of the quarter. My first inclination is that the latter is more of the culprit. Companies are "lowering the bar" so they can look like they've exceeded their expectations, and so economic reports will secure some semblance of investor confidence for their stock. It's smart, but only if they all do it en masse, like we're seeing here. This way, it will give the sense that the entire market is doing poorly, and the company HAD to lower expectations.

The GHS and You - 5 Big Changes April 10, 2014 by Tony Ferraro If your workplace handles chemicals, particularly as the initial producer or as a distributor to clients, it's time to familiarize yourself with the global harmonization system (GHS) of classification and labeling chemicals, or the GHS, for short. What is the GHS? The GHS, first proposed to the United Nations in 1992, is an attempt at bringing some uniformity to the chemical labeling procedures of the developed world. Member nations, based upon their own time-frames, signed on to promise to convert to the GHS method of labeling chemical substances by a certain date. The idea was and still remains to make international business and production easier by having chemical labeling procedures that wouldn't slow down import and export, and would be easy for everyone involved to understand. This also greatly reduces transport costs as materials aren't having to be re-labeled or re-inspected as they cross borders. Last, but certainly not least, the GHS protects workers by ensuring the risks of handling any given material are clearly stated in an easy to understand manner from the beginning. According the UN's publishing of a GHS guide, the following are succinct statements of the GHS' most important goals: Defining health, physical and environmental hazards of chemicals: Creating classification processes that use available data on chemicals for comparison with the defined hazard criteria; and Communicating hazard information, as well as protective measures, on labels and Safety Data Sheets (SDS). OSHA.gov - GHS What does this mean for me? In the United States, the time-frame for adoption is staggered over several stages. On March 2012, the final rule for how workplaces should adopt their policies was published, and employees were required to be trained on these new procedures by December 1, 2013. Interestingly enough, the adoption of the standard by product manufacturers is not required until Ju

If you are planning on purchasing an industrial-grade thermal label printer, you need to weigh several factors. Let's face it, these kind of machines are not cheap-they aren't like the flimsy ones that folks buy to make organizational labels for their home, or for scrapbooking-these are commercial level equipment, and they're designed to hold up to all the rigors of an industrial operation. Pipe Marking Labels So, with that in mind, here are the top 6 factors you should consider before you buy an industrial label maker: 1. Purpose: First off, what do you need to make heavy-duty labels for? Sure, these types of printers can make funny bumper stickers with a catchy slogan on it-but what do you REALLY need it for? Common uses for these are for making lots and lots of pipe markers, arc flash labels, and NFPA 704 "diamond" signs. They're also great for making safety slogans, caution and warning signs, 5S, lean, kaizen, and traffic marking stickers. Depending on how many you need, you might need to use it every day, or for sporadic printings throughout the year. These printers are great, because most of them can print on label tape up to 4 inches wide, and can spit labels out much quicker than those store-bought consumer ones. They can also take the heat and tougher environments of factories and warehouses. 2. Durability: Modern label makers are nearly flawless at their job. They use thermal transfer ribbons and heat seal the text or graphics from the ribbon to a compatible thermal label. This allows for a product that will last for many years before seeing much physical degradation or fading. They are water-resistant and even resist chemical wear. 3. Ease of Use: Many label makers come with their own proprietary software, but I would recommend buying a label maker that can be used with any kind of word processing software or even programs like Photoshop. This way, if you have a change in employees, move offices, or just plain lose the or

Digital Transformation has become a necessity for enterprises in every vertical, sector and industry. Software is indeed eating the world and there is no industry that cannot ignore the burning necessity of transforming to a software driven organization. However, the road to digital transformation is long, unpaved and full of dangers. It is a road that most enterprises that are embarking on it have never encountered. These organizations realize that their ultimate survival depends on navigating this road but are hesitant, unsure and scared because this transformation requires competencies, culture and an approach that is alien and unknown. Though, traditional IT departments have always been part of such organizations, they have always been looked upon as plumbing that ultimately is only relevant in the background to keep the lights on. Faced with impending doom, organizations have no choice but to rethink their IT. This is not simply an initiative in the IT team. CEOs and CFOs need to rethink what and how software can and will disrupt their companies. Business and IT need to come together to have a joint software driven experience strategy and needs to be prioritized by the CEO and funded, for the long term by the CFO. Do you need to think about a Digital Transformation strategy? If you answer YES to any of the questions below, you should. Are your teams, data, and systems fragmented? Are your key processes fragmented, manual? (for example, Onboarding, Decision Making, Incident Management, Support) Is your data of low-quality data (customer profile, transactions, glossary, documents) Is your regulatory compliance inconsistent and more a matter of luck than planning? Could your customer relationship, lifecycle, performance management be better? Could the information flow in your organization be matured? Do you have a weak understanding of internal and external events and how they impact your business?