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Sara Thompson

Bring back the 40-hour work week - Salon.com - 0 views

  • This is what work looks like now. It’s been this way for so long that most American workers don’t realize that for most of the 20th century, the broad consensus among American business leaders was that working people more than 40 hours a week was stupid, wasteful, dangerous and expensive — and the most telling sign of dangerously incompetent management to boot.
  • By 1914, emboldened by a dozen years of in-house research, Henry Ford famously took the radical step of doubling his workers’ pay, and cut shifts in Ford plants from nine hours to eight. The National Association of Manufacturers criticized him bitterly for this — though many of his competitors climbed on board in the next few years when they saw how Ford’s business boomed as a result.
  • One is that increasing a team’s hours in the office by 50 percent (from 40 to 60 hours) does not result in 50 percent more output (as Henry Ford could have told them). Most modern-day managers assume there will be a direct one-to-one correlation between extra hours and extra output, but they’re almost always wrong about this. In fact, the numbers may typically be something closer to 25-30 percent more work in 50 percent more time.
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  • By that point, there were a solid five decades of industrial research that proved, beyond a doubt, that if you wanted to keep your workers bright, healthy, productive, safe and efficient over a sustained stretch of time, you kept them to no more than 40 hours a week and eight hours a day.
  • After WWII, as the GI Bill sent more workers into white-collar jobs, employers at first assumed that the limits that applied to industrial workers probably didn’t apply to knowledge workers. Everybody knew that eight hours a day was pretty much the limit for a guy swinging a hammer or a shovel; but those grey-flannel guys are just sitting at desks. We’re paying them more; shouldn’t we be able to ask more of them? The short answer is: no. In fact, research shows that knowledge workers actually have fewer good hours in a day than manual laborers do — on average, about six hours, as opposed to eight. It sounds strange, but if you’re a knowledge worker, the truth of this may become clear if you think about your own typical work day. Odds are good that you probably turn out five or six good, productive hours of hard mental work; and then spend the other two or three hours on the job in meetings, answering e-mail, making phone calls and so on. You can stay longer if your boss asks; but after six hours, all he’s really got left is a butt in a chair. Your brain has already clocked out and gone home.
  • Another is that overtime is only effective over very short sprints. This is because (as Sidney Chapman showed in 1909) daily productivity starts falling off in the second week, and declines rapidly with every successive week as burnout sets in. Without adequate rest, recreation, nutrition and time off to just be, people get dull and stupid. They can’t focus.
  • The Business Roundtable study found that after just eight 60-hour weeks, the fall-off in productivity is so marked that the average team would have actually gotten just as much done and been better off if they’d just stuck to a 40-hour week all along. And at 70- or 80-hour weeks, the fall-off happens even faster: at 80 hours, the break-even point is reached in just three weeks.
  • Wise managers who understand this will a) avoid requiring overtime crunches, because they’re acutely aware of the serious longer-term productivity hit that inevitably follows; b) keep the crunches as short as possible when they are necessary; and c) give their teams a few days off — one to two comp days per overtime week worked is about right — at the end of a hard sprint. This downtime enables them recuperate more quickly and completely. It’s much more productive to have them gone for the next week — and then back on the job, rested and ready to work — than have them at their workstations but too fried to get anything useful done for the next month.
  • The other thing about knowledge workers is that they’re exquisitely sensitive to even minor sleep loss. Research by the US military has shown that losing just one hour of sleep per night for a week will cause a level of cognitive degradation equivalent to a .10 blood alcohol level. Worse: most people who’ve fallen into this state typically have no idea of just how impaired they are. It’s only when you look at the dramatically lower quality of their output that it shows up. Robinson writes: “If they came to work that drunk, we’d fire them — we’d rightly see them as a manifest risk to our enterprise, our data, our capital equipment, us and themselves. But we don’t think twice about making an equivalent level of sleep deprivation a condition of continued employment.”
  • And it hurts the country, too. For every four Americans working a 50-hour week, every week, there’s one American who should have a full-time job, but doesn’t. Our rampant unemployment problem would vanish overnight if we simply worked the way we’re supposed to by law.
  • For these people, work wasn’t just work; it was their life’s passion, and they devoted every waking hour to it, usually to the exclusion of non-work relationships, exercise, sleep, food and sometimes even personal care. The popular stereotype of the geek was born in some real truths about the specific kinds of people who were drawn to tech in those early years.
  • Companies broadened their working hours, so programmers who came in at noon and worked through till midnight could make their own schedules. Dress codes were loosened; personal eccentricities were celebrated. HP famously brought in breakfast every morning so its engineers would remember to eat.
  • There were two problems with this. The first is that this “passion” ideal didn’t recognize that the vast majority of people have legitimate physical, emotional and psychological needs — things like sleep, exercise, relaxation and the maintenance of strong family and social support bonds — that these engineers didn’t have to nearly the same degree. The second was that most managers, lacking windows into their workers’ souls, decided to cut corners and measure passion with one easy-to-chart metric: “willingness to spend your entire life at the office.”
  • The unions — for 150 years, the guardians of the 40-hour week — were falling under a conservative onslaught; and in their place, the new cult of the entrepreneur was ascendant.
  • “working 90 hours a week and loving it!” (an actual T-shirt worn with pride by the original Macintosh team. (Productivity experts estimate that we’d have probably had the Mac a year sooner if they’d worked half as many hours per week instead.)
  • Within 15 years, everything America’s managers used to know about sustaining worker productivity was forgotten. Now, 30 years and a few economic meltdowns on, the cafeterias and child-care centers and gyms are mostly gone, along with the stock options and bonuses that were once held out as the potential reward for the long hours. All that remains of those heady, optimistic days is the mandatory 60-hour work-week. And, unless you’re an hourly worker — still entitled to time and a half by law — the only inducement employers currently offer in exchange for submitting yourself to this abuse is that you get to keep your job.
  • There are now whole industries and entire branches of medicine devoted to handling workplace stress, but the bottom line is that people who have enough time to eat, sleep, play a little, exercise and maintain their relationships don’t have much need of their help. The original short-work movement in 19th-century Britain demanded “eight for work, eight for sleep and eight for what we will.” It’s still a formula that works.
  • Here’s why. By the eighth hour of the day, people’s best work is usually already behind them (typically turned in between hours 2 and 6). In Hour 9, as fatigue sets in, they’re only going to deliver a fraction of their usual capacity. And with every extra hour beyond that, the workers’ productivity level continues to drop, until at around 10 or 12 hours they hit full exhaustion.
  • But the bottom line is: For the good of our bodies, our families, our communities, the profitability of American companies, and the future of the country, this insanity has to stop. Working long days and weeks has been incontrovertibly proven to be the stupidest, most expensive way there is to get work done.
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    Just in case we ever need more fodder for hiring...  "But the bottom line is: For the good of our bodies, our families, our communities, the profitability of American companies, and the future of the country, this insanity has to stop. Working long days and weeks has been incontrovertibly proven to be the stupidest, most expensive way there is to get work done."
fleschnerj

The story of a faculty learning community for scholarly writing [PDF] - 1 views

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    In May 2010, Appalachian State University's Hubbard Center for Faculty Development sponsored a weeklong writing retreat designed to help faculty become more productive writers in any academic genre. The retreat began with a two-day workshop conducted by Tara Gray, author of Publish and Flourish: Become a Productive Scholar
Sara Thompson

UC Berkeley Free Class: Search Engines 141 - 0 views

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    "UC Berkeley - Search, Google, and Life - Guest Lecturers Sergey Brin, Bradley Horowitz, Jason Schultz, and more - This free course from the University of California at Berkeley gives you an opportunity to sit in on some of the greatest minds in modern technology as they discuss how their products, services, and companies play a major role in shaping the way we obtain information, process it, and view the world. They also discuss how they came to be involved in those technologies, and how search and search engines work and have changed the internet as we know it."
Sara Thompson

Resources - Apps for Academics: mobile web sites & apps - Research Guides at MIT Libraries - 0 views

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    Apps by topics: productivity, reading, research, notes, presenting, and music, plus a resources page
Sara Thompson

Library Terms That Users Understand - 0 views

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    "This site is intended to help library web developers decide how to label key resources and services in such a way that most users can understand them well enough to make productive choices. It serves as a clearinghouse of usability test data evaluating t
Deb Robertson

The newsonomics of the Next Issue magazine future » Nieman Journalism Lab - 1 views

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    In the hurly-burly of digital content innovation and monetization, it's hard to figure out what things are, so we try to find apt comparisons. With the new Next Issue digital newsstand, let's think Netflix or Pandora or Spotify as the closest cousins. Next Issue, the offspring of five prosperous parents (Time Inc., Conde Nast, Hearst, Meredith, and News Corp.), launched last night what I think will be a model-changing product for publishers.
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    One way to read: Sign up once - and the new site is offering relatively generous 30-day trials - and you have but one navigation to learn. While the full content from each of the magazines is present, with added video, Next Issue says customers need only learn one way of getting around. If it's an intuitive design, that's a huge plus, as news- and feature-hungry readers find ourselves forced to learn the navigation nuances of each of our favorite apps.
Sara Thompson

How Turning My To-Dos into a Story Boosted My Memory and Solved My Procrastination Problem - 0 views

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    This sounds like something that would easily take me half an hour the first several times.  Intriguing, but .... I don't know.
Sara Thompson

The Future of Personal Information Management, Part 1; William Jones - 0 views

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    I would love to get this but cannot find any information about the difference between PDF and PDF Plus, and really don't want a whole new account just for this ebook. Why you so difficult, publishers?
Sara Thompson

Active Learning Spaces - Steelcase (PDF) - 0 views

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    Great examples of classroom furniture, set-ups. 
fleschnerj

Is free inevitable in scholarly communication? The economics of open access - 0 views

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    In this article I would like to make the case that a change in the delivery of sci- entific content and in the business models for delivering scholarly communication was inevitable from the moment journals moved online, even if much of this change is yet to come. By applying a thesis put forth by Chris Anderson in his 2009 book Free,1 I will argue that given that scholarly journals are now digital products, they are subject to very dif- ferent economic principles and social forces than their print ancestors.
Sara Thompson

How to Get the News You Want Without Being Overwhelmed - Alan Jacobs - Technology - The Atlantic - 0 views

  • (1) Our story begins with RSS feeds (in my case via Google Reader) and Twitter. Lots of reading material turns up every day through these initial filters. Some of it I can tell immediately I don't need to follow up on, but if I see something that's even potentially interesting I send it to ...
  • (2) Instapaper. What a great gift Instapaper is. The bookmarklet makes it trivially easy to send articles to Instapaper from your browser, and the better Twitter and RSS clients for the iPad and iPhone
  • (3) What I read in Instapaper I pass along to one of three destinations. If I have no further use for an article or post after reading it, I simply trash it. If I decide I'd like to share something in the article with others, I post it to my tumblelog.
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  • And if I think the article is something I might want to use later, I select a representative quotation from it and then bookmark it, with an appropriate tag, in Pinboard -- which is just as wonderful as Instapaper. Incidentally, I also pay $25 a year to have Pinboard generate a (searchable!) archive of all the pages I have bookmarked, which insures me against link rot.
  • And one more thing: I think filtering strategies need to be taught -- starting in high school, at the latest, and in a very thorough way in colleges. But this is rarely and haphazardly done. Drinking from the firehose is too hard, too disorienting; and yet that's what we allow young people to do. This is a serious mistake. The filtering tools are out there, and they're either free or ridiculously cheap. Let's use them, and teach others to use them.
Sara Thompson

Findings: How We Will Read: Laura Miller and Maud Newton - 0 views

  • Welcome to the second installment of “How We Will Read,” a series exploring the future of reading from the perspectives of publishers, writers, and intellectuals. This week, we talked to Laura Miller and Maud Newton, founders of The Chimerist, a new blog dedicated to exploring the imaginative potential of the iPad.
  • There’s some sort of disgrace to being a reader, or a viewer, or just absorbing some work of culture — it’s this lesser activity, by that rationale. I really disagree with that. I feel like reading and looking at art and all of these things are creative acts in their own way. The experience of a piece of culture being appreciated takes two people.
  • But it is a special kind of canvas. It is a device that enables you to focus on one thing at a time, and I know some people have a real issue with that, that you can’t open another window inside what you’re doing, but I actually find that really refreshing. Even as someone who loves the internet. When I turn to my iPad, I’m looking for a different kind of distraction-free experience, for whatever I’m working on at the time.
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  • LM: Everything that Maud said. I wrote a piece about enhanced fiction e-books for Salon a couple of weeks ago, and I have one on nonfiction coming up any day now. I have been thinking about the whole narrative issue. I think there is a huge difference between fiction and nonfiction
  • MN: The pleasure of surrender, in fiction, is the exact opposite of interactivity. It’s this sinking in to the pleasure of the story
  • LM: I wrote a piece years before the iPad ever existed, actually, on hypertext fiction for the New York Times Book Review.
  • There’s an app called Once Magazine that’s mostly photograph-based. It is an iPad-specific magazine that reports on various happenings around the world. It’s a very interesting product, and I’ve been really impressed with all the issues so far.
  • MN: I’ve been playing around this app called Meanwhile, which is based on a graphic novel by Jason Shiga produced in 2009 as a really complicated choose-your-own-adventure book, evidently. I became aware of it through my friend Chris Baker, who’s an editor at WIRED. I’ve been playing around with that and enjoying it. The cartoonist is also a mathematician, so there are a lot of complex and frustrating story loops that you can get caught in.
  • I do think this speaks to what Laura was saying about the tension between trying to solve something and trying to experience it.
  • And, the thing about Chopsticks is that some of it is inherent to the iPad’s touchscreen technology, but it could have been a website or something. A lot of things you see on the iPad are different kinds of web art that’s been ported into this new format. And you absorb it in a different way because you’re holding it in your hand, and you’re touching it.
  • And then I became really interested in the size of some of these devices. Somebody in the London Review of Books made the observation that the old cuneiform tablets that the Babylonians and other ancient cultures used were actually about the same size as the iPhone. [Peter Campbell, “At the British Museum.”] So I’m interested in this different way of experiencing story and technology.
  • We’re both a little odd in that we don’t necessarily fetishize the object. I read so voraciously and indiscriminately as a child that my mother was constantly buying books at yard sales and the goodwill, and whatever. And a lot of times they were falling apart — literally. I would just hope the spine wouldn’t completely come off by the end of it. So I have a somewhat utilitarian approach to the object itself, even though I appreciate a beautiful book — and I can of course be swayed to pick up a book because of the way it looks. But I don’t really care what it looks like, once I’m reading it, if I like it.
Deb Robertson

Image Access :: Wuppertal, Germany - 0 views

  • In the company’s two locations, Wuppertal and Boca Raton, Florida; Image Access has a staff of over 70 employees, most of whom work in the development and production location in Wuppertal.
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    Faceup scanner BookEye
Sara Thompson

23 Things for Professional Development - 0 views

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    Possibly of use for student training ... "23 Things is a self-directed course aimed at introducing you to a range of tools that could help your personal and professional development as a librarian, information professional or something else."
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