Social Media Do’s
Be Professional – Talk the way you would talk to real people in professional situations.
Be Courteous – Be sure to listen & ask questions.
Be Accurate – Check your facts before you post and provide supporting sources if necessary.
Be Useful – Add content because you have something interesting to say, not for the sake of regular posting.
Be Intelligent – Provide some value. Don’t talk down. Offer insight.
Be Conversational – Avoid overly pedantic or “composed” language. Don’t be afraid to bring in your own personality.
Be Non-confrontational – If you disagree, do so respectfully
Be Prompt – If you need to moderate or respond to a comment do so as quickly as possible
Be Identifiable – Use your real name and do not post anonymously.
Be Transparent – Disclose that you work for the library if this is relevant and be honest & truthful.
Social Media Don’ts
Don’t Share Secrets –If you aren’t sure you can disclose something, just don’t do it. Think about privacy, confidentiality and permission to use other people’s content.
Don’t Bad Mouth – Keep the language clean & avoid slamming people or companies.
Don’t Complain – If you don’t have anything nice to say, don’t say anything at all.
Don’t do Stupid Things – If it doesn’t help the Library or our community, don’t do it.
Don’t Defame – Show everyone respect.
Don’t Forget your day job –Social Media can consume you so don’t forget your other duties. Moderate, balanced use is essential.
Joanne S on 09 Jun 13Topic 1.1: Music: I Want My MP3 (Breathes in, breathes out) So I didn't always make my living from music. For about the five years after graduating from an upstanding liberal arts university, this was my day job. I was a self-employed living statue called the 8-Foot Bride, and I love telling people l did this for a job, because everybody always wants to know, who are these freaks in real life? Hello. I painted myself white one day, stood on a box, put a hat or a can at my feet, and when someone came by and dropped in money, I handed them a flower and some intense eye contact. And if they didn't take the flower, I threw in a gesture of sadness and longing as they walked away. (Laughter) So I had the most profound encounters with people, especially lonely people who looked like they hadn't talked to anyone in weeks, and we would get this beautiful moment of prolonged eye contact being allowed in a city street, and we would sort of fall in love a little bit. And my eyes would say, "Thank you. I see you." And their eyes would say, "Nobody ever sees me. Thank you." And I would get harassed sometimes. People would yell at me from their passing cars. "Get a job!" And I'd be, like, "This is my job." But it hurt, because it made me fear that I was somehow doing something un-joblike and unfair, shameful. I had no idea how perfect a real education I was getting for the music business on this box. And for the economists out there, you may be interested to know I actually made a pretty predictable income, which was shocking to me given I had no regular customers, but pretty much 60 bucks on a Tuesday, 90 bucks on a Friday. It was consistent. And meanwhile, I was touring locally and playing in nightclubs with my band, the Dresden Dolls. This was me on piano, a genius drummer. I wrote the songs, and eventually we started making enough money that I could quit being a statue, and as we started touring, I really didn't want to lose this sense of direct connection