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Carri Bugbee

Marketers embrace digital content testing :: BtoB Magazine - 0 views

  • While testing content is nothing new—in fact, most marketers and agencies perform some sort of testing on creative content before publication—the formalization of such processes has become a priority at many b2b companies.
  • We've learned that simplicity is the key—easily scanned, brief content, appropriate imagery and a value-based call to action.” For example, after simplifying a registration form for a particular call to action, SAP.com saw a 96% increase in the number of registrations.
  • “We have to look at what is the downside to SAP in removing a field, such as taking away "industry.' We have industry-specific sales teams, so for each field we take away to get an increased conversion, there is a downside—now we have to do more work on the back end [to learn this information].”
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  • For its Web pages, HP scores content using tools such as Safeguard by SDL Tridion, which scans Web page content for keyword optimization, metadata and visual elements to optimize the user experience and improve SEO.
  • HP's social media group reviews blogs written by HPers and implements best practices, such as testing headlines, language and calls to action. Once blogs have been reviewed and tested, the views on blog pages may increase up to eight times, Anderson said.
  • “We have a publishing calendar every week, which looks at all the content we're pushing out to meet our corporate goals,” said Cindy Kim, director-marketing and social media at JDA. “We use LinkedIn, Twitter and Facebook to see what topics resonate.”
Carri Bugbee

B2B Marketers: Start now; you must understand your buyer's journey - Musings - 0 views

  • Painful Con­se­quences of the Sta­tus Quo for B2B Marketers Accord­ing to a recent report by For­rester, here are some of the typ­i­cal con­se­quences of tra­di­tional B2B mar­ket­ing, approaches that haven’t responded to the new realities: Only 12% of tech mar­keters say they have a “very strong” rela­tion­ship with their sales coun­ter­parts when it comes to achiev­ing align­ment on sales pipelines, processes for man­ag­ing leads, etc. Half are unable to reach solid agree­ment on basic things like busi­ness targets. No vis­i­bil­ity into what’s going on with the buyer (or buyer com­mit­tee) once the lead moves into the sales pipeline. Chaotic engage­ment with the cus­tomer, siloed com­mu­ni­ca­tion chan­nels, incon­sis­tent mes­sages, lost opportunities. Too many tools, too lit­tle inte­gra­tion, too much over­lap, wasted spend.
Carri Bugbee

B2B Websites NOT Great At Demand Gen | Business 2 Community - 0 views

  • If you look at the data from the survey, you will see that marketers believe their website is the leading source of leads and that 80% of marketers believe they are NOT maximizing their efforts there.As I like to say:  “you got them into the store (aka website), now what?”  The next step for marketers who are doing the right things with inbound marketing, lead nurturing, and such as optimize conversion when they get them to the website.
  • I am shocked that in this day and age: 27% have 8 or more fields.
  • Ardath: In your opinion, what is the biggest reason that B2B websites fail to generate demand?Craig: There are two reasons.The first is the propensity for creating brochureware.   Many websites are still boring, corporate, sterile, etc.  In today’s world, content needs to be arresting and provide buyers with something they actually want to read.  As well, design and usability is very important to the user experience.The second is conversion, plain and simple.  You have to decide what you want your website visitors to do on a particular page, etc.  If it is to register for something, then optimize the experience for the registration.   Most websites are not the great at that.
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  • Craig: There are powerful people in every organization who have opinions about the website who have no idea what modern marketing is about.  An optimized website typically comes from an organization where the marketing department is given autonomy to build what the buyers want, not what the CFO or even Product Development wants.
Carri Bugbee

Top 5 Trends in Sales 2.0 - 0 views

  • 1 – Attract many, then focus on filtering If your prospects do research online, will they find your company, or your competitor? Mark Roberge, VP Sales from HubSpot argued that you should keep the top of your sales funnel as broad as possible.
  • #2 – Give all sales people a social media address Scott Holden, Senior Director at Salesforce.com argued that not just companies need to be discoverable, but also individual sales representatives. Social pages are often the first ones to come up in search results.
  • Scott Holden summarized this as moving from self-promotion to social referrals: “trust me, he is a great lover” and not “I am a great lover”.  I expressed a similar sentiment in my blog earlier this week on Genuine Customer Engagement.
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  • 50%-70% of sales processes start long before a sales person ever gets involved. The most important deciding factor in the sales process was “online demos”, not sales person interaction.
  • #5 – Consider a territory model based on social proximity
  • leads are assigned based on the personal relationship of a rep to the lead, rather than geography. On paper this social proximity model sounds great, but in reality it is still difficult to implement.
  • B2B companies need to learn from this and move to lower touch selling models, wherever possible. One of the speakers, Rini Das from PAKRA, has achieved just that. She is closing 95% of her business based on social media leads.
Carri Bugbee

Marketing Automation: 3 Trends to Watch in 2012 | Oktopost - 0 views

  • Marketers must produce marketing automation campaigns that are even more personalized, pertinent and timely.
  • Rather than measuring page views and click rates, marketers are starting to focus on numbers that relate directly to revenue
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