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Pedro Gonçalves

Google Study: 9 in 10 Consumers Engage in Sequential Device Usage - 0 views

  • As the number of Internet-enabled consumer devices continues to grow, so does the propensity of consumers to sequentially use multiple devices to complete a single online task. In fact, according to a new study from Google, 90 percent of people move among devices to accomplish a goal.
  • Examples of how consumers sequentially use multiple devices for a single task include opening an email on a smartphone and then finishing reading it on a home PC and looking up product specs on a laptop after seeing a TV commercial
  • The other primary way of using multiple devices is simultaneous use, meaning using more than one device at the same time. This includes both multitasking — performing different tasks on different devices — and complementary usage such as looking up a product online while watching a TV commercial.
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  • The most popular reasons for sequential device usage include web browsing (81 percent), shopping online (67 percent), managing finances (46 percent) and planning a trip (43 percent). Eighty-one percent of sequential online shopping is spontaneous, which Google credits to the widespread availability of smartphones.
  • 98 percent of sequential screeners move between devices in the same day to complete a task
  • Seventy-seven percent of the time, TV viewers have another device plugged in — with smartphones (49 percent) and PCs/laptops (34 percent) the most popular.
  • The study also found search to be a critical connector between devices used sequentially. Consumers use search to pick up on a second device where they left off on the first 63 percet of the time they are conducting multi-device search, 61 percent of the time they are browsing the Internet using multiple devices, 51 percent of the time they are shopping online via multiple screens, and 43 percent of the time they are using more than one device to watch online video.
  • Google advises digital marketers to allow customers to save their progress between devices, as well as use tactics like keyword parity (maintaining the same keywords across different publishers and the three primary match type silos of broad, phrase and exact) to ensure that they can be found easily via search when that customer moves to the next device.
  • 80 percent of searches that happen on smartphones are spur-of-the-moment, and 44 percent of these spontaneous searches are goal-oriented. And more than half (52 percent) of PC/laptop searches are spontaneous, with 43 percent goal-oriented
Pedro Gonçalves

Multiscreening Distracts TV Viewing in the UK - eMarketer - 0 views

  • UK TV viewers are not as focused as they once were on the gogglebox, according to new research from BT (British Telecom), which suggested almost eight in 10 (78%) now perform other activities while watching the tube.
  • Forty-seven percent of respondents checked email, 37% shopped and 36% used social media. Multiscreening is very much a common activity in the UK now, and those with a smart device or laptop are more likely to veer toward a second screen during ad breaks.
  • While the proliferation of smartphones and tablets has undoubtedly spurred viewers to multitask during TV time, July 2013 polling by Deloitte found that the preferred device to use while watching TV was neither the smartphone nor the tablet, but the laptop.
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  • Of UK internet users with a laptop, 91% multiscreened with such a device at least weekly while watching TV. For those with tablets, this dropped to 89%, and smartphone users came in at 83%. Perhaps the fascination with smart mobile devices ignores the fact that laptops fulfill users’ needs to use social media and the other activities pinpointed by BT at least as well—and some might say better than—tablets or smartphones.
Pedro Gonçalves

Report: Teens love Instagram, but aren't abandoning Facebook - Tech News and Analysis - 0 views

  • According to GWI, mobile access to social media sites actually overtook traditional PC access in Q4 of 2013, as 66 percent of users accessed their social networks by mobile compared to 64 percent by computer. However, microblogging sites — which include Twitter and Tumblr — are apparently best reserved for the tablet, dominating over both traditional computers and mobile for usage.
  • No matter what the device, Facebook remains top dog across the board overall – account ownership, active usage and visit frequency, across all regions — although it has seen minor decline as other social networks gain mindshare. The key winner in this year’s new class of social networks is Instagram: A nearly 25% rise in active users betwen Q2 and Q4 of 2013 bring the estimated total of active users on the website to more than 90 million. It’s also popular for the kids, too, as teens represent the dominant demographic on the site, with a 39 percent share of active users. According to GWI, the only other social networks that can boast teens as their dominant users are Youtube and Tumblr.
  • GWI’s data only indicates that Facebook’s teens shrank two percentage points, leaving a rough user estimate of 34.19 million
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  • Overall, the main theme here is diversity. Users are accessing more social networks across more platforms than ever before, leading to a wider variety of social interactions happening daily. Perhaps the most telling piece of GWI’s data is that users, by and large, like to be social multitaskers — we are transitioning from commitment to just one platform to a diet of many different kinds of social media depending on our mood.
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