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Pedro Gonçalves

To Create The Future Of Brand Identity, Ideo Looks Inward | Co.Design: business + innov... - 0 views

  • "There’s you, the person, and you have your full identity in yourself," he says. "But you know contextually when to wear certain things. You might wear one thing to a funeral, you might wear one thing for a Saturday night. You understand those contexts. And those never change your identity, so to speak, but they do start to communicate some kind of intent. And that’s what we’re trying to figure out right now. How do you create some kind of contextual mirror to create intent."
  • "Monolithic solutions are a necessity of yesterday, because of the permanence and cost of communication," Hendrix wrote in his opening remarks for the project. "Now we’re in an ephemeral and affordable age, and mass distribution at low cost is possible thanks to the digital revolution."
  • "The digital revolution let us make more complex identity systems, but what’s the point?," he says. "At some point, you start asking, 'why do I need 10,000 configurations of a mark? What’s it really saying to me?"
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  • "We haven’t had to think about responsive identities," he says. "We haven’t had to think about time or space. And I think those will all become more important dimensions."
  • What Ideo’s really searching for is a better way of communicating in general--an identity system flexible enough to work in countless new situations, across myriad channels.
Pedro Gonçalves

Digitaria | The Most Powerful Branding Tool You're Not Using: Pinterest - 0 views

  • I contend Pinterest as a service is best conceived of as a mood board for the company image. It isn’t a place to broadcast specifics or a way to run contests. It’s not that these are impossible, but Twitter and Facebook are better suited. Pinterest is a forum to communicate a brand’s identity, values, and personality. A place to build trust and affinity with consumers. Surprisingly, it might be the best single channel for communicating brand essence that exists today.
  • Opt for fewer, broadly categorized boards rather than many narrow ones. I have 5 boards total, and just one called "designed," instead of art, product design, graphic design, typography, advertising, and logos. Broad categories give your boards greater variety, and variety equals engagement.
  • In my experience, following people doesn't really get you followers on Pinterest. This is anecdotal, but I don't think many users do the auto-follow-back thing - that’s more of a Twitter phenomenon.
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  • Each pin is an impression. One that garners no re-pins or likes is a wasted opportunity.
  • Have a voice. In their pin descriptions, most users simply state in words what the image is already showing. Wasted copy! Express why you're pinning something, what you like about it, some cheeky comment. Pin something you don’t like, and say why! You want followers to get to know you, to engage with your personality and/or your brand.
  • Have a vision. A corollary to the previous tip. Your boards should reflect a consistent, unique visual identity. If they don’t, you may want to consider whether your brand does.
  • Post lots of content from outside Pinterest! The site tends to become an echo chamber, with most users finding everything on their boards from other boards. Be a source of fresh content to those people. The re-pin has it’s place (a strategic tool to grab someone’s attention). But really, 98% of your pins should be from external sources.
Pedro Gonçalves

Facebook's top 10 social design secrets | Feature | .net magazine - 0 views

  • One of the most common mistakes made when designing social applications is focusing immediately on rich, heavyweight interactions rather than lightweight ones. All the best social experiences online map closely to how offline social experiences work: offline, people build relationships slowly, one lightweight interaction at a time.
  • Every now and again we have more heavyweight interactions, such as family dinners, big nights out with friends, birthdays, anniversaries, family vacations and so on. But if we hadn’t built the relationship through many lightweight interactions over time, we’d have no interest in the heavyweight ones. The aggregation of many lightweight interactions is very powerful. It builds deep relationships, and helps people curate parts of their identity.
  • It takes months and years to build relationships with people, and they all are built on many lightweight interactions over time. And people build relationships with brands in the same way as they build relationships with people: slowly, one interaction at a time. Just as we don’t suddenly become best friends with someone, we don’t suddenly fall in love with a brand – so build products that support lightweight ways for people to interact and show the aggregations of those interactions over time.
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  • Content that is positive, informative, surprising or interesting is shared more often than content that is not, and while content that’s prominently featured is shared more often than content that is not, this is a minor factor compared with how emotionally resonant the content is.
  • It is important that social experiences are emotional, and content that arouses emotion rather than reason is supported and encouraged throughout the experience. Resist the temptation to fill experiences with factual data about people, companies or brands, and focus on how people feel about these things.
  • You can debate things in conference rooms all day long. You can run iterative, qualitative research to reduce risk. But when it comes to social design, if it isn’t public, it doesn’t exist. Building beats talking; it’s better to launch fast and grow slowly than try launching an all-singing, all-dancing extravaganza.
  • The longer things stay in meeting rooms and internal prototypes, the more competitors with public-facing products are learning about what works.
  • Launch early, learn fast, and iterate.
  • Many designers and urban planners spend a huge amount of time detailing buildings and landscapes, setting down paths for how people will move. But they often get it wrong. People will cut across the expansive lawn, laying down a muddy path through the grass. People will force their way through hedges, in the process creating fresh pathways. Rather than detailing out every last interaction, it’s better to construct the basic frameworks and then watch how people move. Then you can iterate, because you already know where the paths should be.
Pedro Gonçalves

Social Media ROI: It Doesn't Really Matter (Really!) - Page 2 - 0 views

  • People who are active on social media are there because it’s a way that they can engage with their friends, family and favorite brands. As a marketer, you have to think about how you use Social Media personally, and then adapt your marketing strategy so that it fits in. When you go from looking at pics of your friend’s kid, to responding to another friend’s event invitation, a post screaming “SALE! SALE!” will stick out like a sore thumb.
  • Instead, post things that are conversational, or things that are just fun or lighthearted. Remember, this is a platform to build your brand’s identity and personality. People should want to do business with your company because they respect your values, admire your culture or appreciate the hard work you do to create your products and services.
  • What are Ways You Can Use Social Media to Market?Show images of creative uses/applications of your product. It’s still featuring your product, you just aren’t saying “LOOK AT MY PRODUCT!!!”Ask questions about things relevant to your product or service. If you sell real estate, start a dialogue about your worst moving experience or simply ask: “What does your dream house look like?”Post free advice. Position yourself as an expert. If you clean carpets, maybe you could post about how to get pet stains out of your conference room carpet. You’re not killing business for yourself, because people will still come to you when they don’t want to do it or they will refer you to friends. DIY people will find the tips anyway so they might as well be from you.
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  • social media is about branding, building loyalty and good will and opening a channel of communication with your customers. The value of all that? Priceless. 
Pedro Gonçalves

15 Case Studies to Get Your Client On Board With Social Media - 0 views

  • “social media” refers not to platforms, but to what those applications enable: social interaction.
  • Instead of touting Twitter in general, instead emphasize the importance of reaching new and savvy stakeholders using the platform. Instead of evangelizing for a blog, show how blogging can generate leads. Instead of pointing to videos gone viral, explore video tools that will help your client develop a brand identity.
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