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Yuval Yeret

Why agile transitions initiatives might fail : Jeffrey Palermo (.com) - 1 views

  • The executive makes a “vendor” or external “coach” responsible for the transition If you have handled the first risk and have defined success and success metrics, you likely will not find a vendor who will base his payment on your metrics.  After all, the metrics likely call for less project failure rate, faster response times, etc.  You probably can’t measure these things in less than a year if you really want objective metrics and not one optimized for short-term results at the expense of the longer term.  A vendor might want: # of people trained % of teams using an “agile” project management tool # of teams with an embedded “agile champion” # of successful iterations It is really easy to accomplish the above metrics and still not make any material change in the organization.  I have worked with a client that did something similar to the above.  Most of the teams starting using some new Scrummy project management web application for project tracking.  They declared that monthly status meetings were now iterations.  They declared a member of the team to be the Scrummaster (and sent that person to training).  Overall, the same organizational problems persisted.  Vendors cannot produce real change in an organization unless the organizations executive leadership alters the culture in a meaningful way.
Yuval Yeret

10 Questions to Ask Your Customer for Written or Video Testimonials - 0 views

  • How did you get involved with our company? What was the reason that you chose us? 
  • Tell me what your experience has been with our products/services? (Ask for the customer's experience and wisdom.)
  • Can you think of a word or phrase that best describes your relationship with us? Why that particular word or phrase?
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  • How has working with us changed the way your company does business?
  • Why would you recommend us to someone else? (This is the key part of the testimonial.) If someone called you and said "Why should I do business with XYZ company", what would you tell them?
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    "Questions to Ask Your Customer for a Written or Video Testimonial Give me a one-minute history of your career (or your success, or your business). (Get them relaxed and comfortable. Everyone loves talking about themselves.) How did you get involved with our company? What was the reason that you chose us?  Was price more important that delivery, service, and quality? (This question gets to the value of the products/services you provide.) Tell me what your experience has been with our products/services? (Ask for the customer's experience and wisdom.) Can you think of a word or phrase that best describes your relationship with us? Why that particular word or phrase? How has working with us changed the way your company does business? Have you had our competitors knock on your door? If so, what did you tell them? Why would you recommend us to someone else? (This is the key part of the testimonial.) If someone called you and said "Why should I do business with XYZ company", what would you tell them?"
Yuval Yeret

Servant leadership, interaction-based learning and adaptability: how Spotify stays succ... - 0 views

  •  
    "Tribe Lead"
Yuval Yeret

InfoQ: Ensuring Success for Self Organizing Teams - 0 views

  • Helicopter Managers – who step in too soon to rescue thereby depriving the team to think and solve problems together.
  • Absentee Managers – who would not step in at all irrespective of whether the team has all the necessary skills to tackle the problem.
  • If the team has sufficient skills to solve the problem then give them space else ask questions to help them get unstuck. This would help in building the skills eventually.
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  • When time is not of the essence give the team time to work the issue. This would improve the team feeling and collaboration.
  • If the solution space is limited in scope and impact, or the decision is reversible, give the team space to solve the problem, even it there's a good chance they'll get it wrong the first time.
  • Tolerate mistakes and allow time for learning – management should not jump in at the first problem. They should allow the team to learn from their mistakes and take corrective action on their own.
  • Clearly define the boundaries – Without this the team is lost on how much they can manage themselves and when should they invoke management help. Without the definition of boundaries, teams err on side of caution and do not take any decision without seeking permission.
  • Keep the team challenged, yet not frustrated- The manager should be aware of the team’s skill level and limitations. He should be able to provide the team with enough challenges to keep them in a state of learning and growth.
  • emphasis on the balanced involvement of management with the team
  • It is important for the managers to be aware of the skill level of the team to step in or stay back at the right moment and act as a catalyst for the team to reach a state of self organization
Yuval Yeret

Agile PMO Role - 0 views

  • Institute an agile transition team, and have the agile PMO play a significant role on that team. If you are starting on the journey, establishing an agile transition team can be a critical factor in your success. The agile transition team plans and implements the strategy for the organization’s agile transition (using a backlog, iterations, planning meetings, retrospectives and, in general, responding to change) This group monitors and communicates results throughout the organization, and is responsible for removing organizational level impediments. The PMO representative can act as ScrumMaster for the agile transition team. Members should be leaders representing different departments and functions that are impacted by the agile transition. For example, having leaders from development, QA, product development and the PMO is an excellent practice.
  • Establish a “Meta Scrum” that is tasked with mapping projects and features to corporate strategy. As part of optimizing the whole, it is important for there to be a big picture view across products and features. In general, product managers are tasked with defining, prioritizing and communicating the vision and features for their products. When you have a program that encompasses multiple products with multiple product owners and project teams, keeping everything in line with the corporate vision can sometimes be overlooked.   Unlike the Scrum of Scrums--which is tactical, i.e. focused on execution--the Meta Scrum is focused on the strategic planning and decisions guiding the program or programs as a whole. Establishing a Meta Scrum with the PMO representative acting as ScrumMaster to plan and facilitate meetings (as well as reporting and tracking decisions and action items) can add significant value in having a program able to rapidly respond to change while staying true to the corporate strategy and objectives.
  • I like using story points to establish the velocity of individual teams. From a program point of view, however, story points are difficult to use across multiple teams. The nut there is that one team’s story point is not equivalent to another team’s story point. To crack that nut, I use agileEVM to “normalize” to standard project management metrics like the Cost Performance Index and the Schedule Performance Index, as well as the Estimate At Complete in integrated dollars. These metrics can be aggregated across teams to establish progress against the plan for the entire program.
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  • Establish an agile CoachingCenter. It is important from an organizational perspective to continue to provide coaching and training to agile teams. Team development and facilitation needs continue after the initial shift to agile methods is completed. In addition, new team members are hired, new practices discovered and implemented. Establishing an agile coaching center of excellence can meet this need.   In order to be successful, the center needs to be a legitimate organization with an assigned budget, staff and objectives. The center can be a located within the agile PMO. The center can develop and manage a central agile library, produce various lunch ‘n’ learns and other programs to infuse agile values and knowledge across the organization, and provide proficient, independent facilitators to teams for various retrospectives and other needs. In addition, the center can help the team gather metrics on their agility and health so that the team can take action if the decide to.
Yuval Yeret

How Google Sold Its Engineers on Management - 0 views

  • A good manager: 1. Is a good coach 2. Empowers the team and does not micromanage (See the sidebar “How Google Defines One Key Behavior”) 3. Expresses interest in and concern for team members’ success and personal well-being 4. Is productive and results-oriented 5. Is a good communicator—listens and shares information 6. Helps with career development 7. Has a clear vision and strategy for the team 8. Has key technical skills that help him or her advise the team
  • Employees with high-scoring bosses consistently reported greater satisfaction in multiple areas, including innovation, work-life balance, and career development
  • high-scoring managers saw less turnover on their teams than the others did—and retention was related more strongly to manager quality than to seniority, performance, tenure, or promotions
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  • The key behaviors primarily describe leaders of small and medium-sized groups and teams and are especially relevant to first- and second-level managers. They involve developing and motivating direct reports, as well as communicating strategy and eliminating roadblocks—all vital activities that people tend to overlook in the press of their day-to-day responsibilities.
Yuval Yeret

Alistair.Cockburn.us | Are iterations hazardous to your project? - 0 views

  • Simply using iterations, user stories and velocity doesn’t mean your project is agile – or on the way to success.
  • why “iterations” may be hazardous to your project: ‘’Danger grows when the results of the iteration are not directly linked to delivering the product to the end user.’’ Without that linkage, iteration results hang in the air
  • What gets in the way is that the project is set up as a pipeline, with programming put somewhere in the middle of the pipeline. In this project setup, there is really nothing the programmers can do to show how their work connects to deliveries, because there are work stations before and after theirs. All they can report is that “some new code is integrated into the code base.” They are doing incremental development but not agile development.
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  • magine a project team of between fifteen and four hundred people. There are user representatives, analysts, programmers, database designers, and testers, arranged in a pipeline. The user analysts talk to the users, and then to the analysts, who write down user stories. The analysts write lots of notes on each user story, since it will be a full iteration or two before any programmer will pick up the user story. The notes are between one and ten pages long. Eventually, a programmer picks up a user story along with the supplemental details, code them up in an iteration, integrate them into the growing code base, and mark their velocity. In the same or a later iteration the database designers do the same. Eventually the integration test team comes along, runs tests on the whole thing, and feeds bug reports back into the programmers’ work queues. The users or project sponsors may see the outcome every few months if they are lucky.
  • The repair is simple: connect every activity to a release or delivery to real users (delivering to even one real user makes a difference). Evaluate the team’s work based on how often they deliver to real users and how long it takes a new requirement to reach the users. Replace the fuss around iterations with fuss around deliveries.
  • Break the pipeline, lengthen the iterations, lose the machismo, deliver the project.
  • here is no mechanism in the standard agile language that warns about this loss of touch. The currently standard language consists of ‘’iterations, user stories, ‘’and’’ velocity’’. By a perverse relationship between them, it is possible to equally shrink iteration length and story size, with velocity scaling accordingly. Thus, a team can feel as though it is become more agile, when in reality it is simply becoming more cut off from its user base and the feedback it needs to succeed.
  • Collocate the requirements gatherer, the database designer, the programmer, the tester. Lengthen the iteration period to one month. Give the requirements gatherer a week’s head start on the features coming up, but otherwise arrange that all of them are working on the same feature set in the same month.
  • As an afterthought, if your new iteration length is a month, you can still run one-week planning windows to make sure you don’t get off track during the month.
Yuval Yeret

Challenging Why (not if) Scrum Fails | NetObjectives - 0 views

  • I do believe for Scrum to work beyond the team you need more than Scrum
  • what to add to Scrum making it more effective when it won't readily work
  • lack of team agility is not always the major impediment to Enterprise Agility
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  • While starting at the team level with Scrum is often good, you often need to start with the product management team - that is, where product enhancements to be worked on are selected
  • Even when Scrum works at the team level, organizations very often report little impact to the bottom line.  While this is better than nothing (if the teams are happier, that's good), it usually doesn't justify a huge investment
  • in many contexts in which Scrum does not work readily, Scrum has no power to improve the context in which it is in.  In other words, the impediments that one must fix are often outside of the scope of what Scrum helps you do.
  • These impediments are often not even seen or if they are, are often viewed as "just the way it is."
  • certain Scrum attitudes often makes things worse
  • Scrum does little to let management to know how the team works or what impact management decisions have on the team
  • There is almost a religious zeal that Scrum tells you little of what to do
  • While SoS works well for certain types of work, it does not work well when the different teams have different motivations. 
  • the high failure rate is due to the fact that Scrum works in certain contexts but has little ability to change the contexts in which it doesn't work wel
  • One needs to pay attention to where to start as well as see how to change the context.  Separating the team from management doesn't help.  Focusing on only the team part of the value stream - giving little guidance both up and downstream of the team also doesn't help.  Lean provides guidance here (meaning Scrum with the aid of Lean could provide insights),
  • look into using Lean as a context for any improvement in your software development organization
  • While Scrum may be an appropriate choice in many circumstances, other methods may be better (e.g., Kanban Software Development).  Scrum's rapid ascension probably has more to do with its success in the places it easily fits.  Now that it is past the early adopter phase, we may see it having even a harder time as people attempt to scale it.
Yuval Yeret

InfoQ: Opinion: Agile Coaches Frequently a Source of Adoption Problems - 0 views

  • Coaches help teams learn Agile practices get from 'Agile seems to be something we should do' to 'we are practicing Agile development and succeeding by regularly delivering business value'.
  • ncreasingly there are reports of initial success followed by failures with Agile adoption.
  • I believe that there is a problem to how current Agile coaches - especially external ones (such as the author) - have traditionally performed their jobs. In fact, I think we are part of the problem
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  • We do a very good job - in general - teaching the skills. That is, teaching the team to run an iteration with a kickoff, demo and retrospective. Teaching test driven development. Some of us even do a very good job teaching the team to be pseudo-self-organizing by taking a socratic approach to coaching and standing back and letting the teams make their own mistakes and learn from them.
  • We even do a good job - in many ways - teaching the team the values of Agile development. If we are there long enough, the values come from diligent and disciplined application of the practices.
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