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Yuval Yeret

Tailor your Message To Gain Support for your Agile Initiative | Enabling Agility - 0 views

  • Connect Agile’s Benefits to your Company’s Priorities
  • aying that Agile is “better, faster, cheaper” may not be enough to cause a company to be willing to go through the often-painful process of cultural and process change.  You could implement Agile, but you could also try Six Sigma or Lean.  Saying that Agile is a general get-better remedy puts it in line with many other get-better methods.
  • f they don’t see a meaningful update from us, at least once a quarter, we’re going to get kicked out of the game.  We’ve all acknowledged that as we’ve gotten bigger, our processes have become more cumbersome and now is the time to do something about it.  Agile will give us the ability to regain that rapid pace of delivering innovations to market that we were know for in our early days.”
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  • ur last two releases have looked like me-too updates, where we are just barely keeping up with our competitors
  • We’ve been losing market share
  • If you can refer to a specific business issue and show the linkage, you are much more likely to get a receptive audience.  Here’s an example.
  • The CFO, developer and QA manager have different roles in the organization and their needs are different.  If you want to enlist their support, be sure you know who you are talking to and what they value.
  • Use Focused Messages for Key Individuals or Groups
  • certain volume of people who are enrolled in the idea of Agile before you’ll see adoption start to accelerate,
  • People have specific needs in their role and they want to understand how Agile will affect and benefit them directly.  
  • Developers, on the other hand, probably wants to know if they will have interesting work, the opportunity to learn new things and the ability to make an impact on the company’s products.
  • a QA manager is probably interested in hearing how Agile helps enrich the QA profession.
  • The focus isn’t on Agile, its on business, as it should be.
  • The easiest way to find out what interests someone is to ask them.  When you meet, leave plenty of time for talk.  Motoring through a well-rehearsed Agile presentation usually doesn’t work.  A lot of times I’ll have slides with me, but they are a backdrop for the conversation.  I’ll refer to slides when it helps move the conversation along, but otherwise don’t use them.  You might want to forget slides altogether and just draw things on a whiteboard as necessary.  This technique is particularly useful with an individual or a small group.  
  • Take it One Step Further: Collect Data to Gain Insight
  • you’ll be most effective tailoring your message if you invest some time conducting data through a series of structured interviews. 
  • First, you’ll need a small set of questions prepared for the interviews.  Here are some examples. What is working with our current methodology? What’s not working with our current methodology? How do you think Agile would help our organization? What concerns do you have about Agile?
  • Interview a wide range of people: developers, testers, business analysts, managers, product managers, senior management, project managers and someone from finance. 
  • When you conduct the interviews, it is good to have one interviewer who has the primary responsibility for talking and the other person who has the primary job of taking notes.  You can switch off roles each interview so no one person gets stuck in either role.  Here’s how I typically start off.  
  • stories that people tell about the organization and make sure you write them down
  • I put all of the information we’d gathered into a mind-mapping program (Mindjet) and grouped like things together.
  • Make sure you keep interesting stories intact.  Specifics will help you make your cases
  • When there’s numerical data, people engage with a presentation in an entirely different way than they do when there are stories.  I find stories more effective, but do what works for you.
  • As an Agile evangelist, you job is to get Agile deployed effectively.  Along the way there are many people will be willing to go out of their way to help if you effectively speak to their interests and concerns.
Yuval Yeret

Agile PMO Role - 0 views

  • Institute an agile transition team, and have the agile PMO play a significant role on that team. If you are starting on the journey, establishing an agile transition team can be a critical factor in your success. The agile transition team plans and implements the strategy for the organization’s agile transition (using a backlog, iterations, planning meetings, retrospectives and, in general, responding to change) This group monitors and communicates results throughout the organization, and is responsible for removing organizational level impediments. The PMO representative can act as ScrumMaster for the agile transition team. Members should be leaders representing different departments and functions that are impacted by the agile transition. For example, having leaders from development, QA, product development and the PMO is an excellent practice.
  • Establish a “Meta Scrum” that is tasked with mapping projects and features to corporate strategy. As part of optimizing the whole, it is important for there to be a big picture view across products and features. In general, product managers are tasked with defining, prioritizing and communicating the vision and features for their products. When you have a program that encompasses multiple products with multiple product owners and project teams, keeping everything in line with the corporate vision can sometimes be overlooked.   Unlike the Scrum of Scrums--which is tactical, i.e. focused on execution--the Meta Scrum is focused on the strategic planning and decisions guiding the program or programs as a whole. Establishing a Meta Scrum with the PMO representative acting as ScrumMaster to plan and facilitate meetings (as well as reporting and tracking decisions and action items) can add significant value in having a program able to rapidly respond to change while staying true to the corporate strategy and objectives.
  • I like using story points to establish the velocity of individual teams. From a program point of view, however, story points are difficult to use across multiple teams. The nut there is that one team’s story point is not equivalent to another team’s story point. To crack that nut, I use agileEVM to “normalize” to standard project management metrics like the Cost Performance Index and the Schedule Performance Index, as well as the Estimate At Complete in integrated dollars. These metrics can be aggregated across teams to establish progress against the plan for the entire program.
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  • Establish an agile CoachingCenter. It is important from an organizational perspective to continue to provide coaching and training to agile teams. Team development and facilitation needs continue after the initial shift to agile methods is completed. In addition, new team members are hired, new practices discovered and implemented. Establishing an agile coaching center of excellence can meet this need.   In order to be successful, the center needs to be a legitimate organization with an assigned budget, staff and objectives. The center can be a located within the agile PMO. The center can develop and manage a central agile library, produce various lunch ‘n’ learns and other programs to infuse agile values and knowledge across the organization, and provide proficient, independent facilitators to teams for various retrospectives and other needs. In addition, the center can help the team gather metrics on their agility and health so that the team can take action if the decide to.
Yuval Yeret

Engineering Higher Quality Through Agile Testing Practices The Agile Coach - 1 views

  • Maintaining quality involves a blend of exploratory and automated testing. As new features are developed, exploratory testing ensures that new code meets the quality standard in a broader sense than automated tests alone. This includes ease of use, pleasing visual design, and overall usefulness of the feature in addition to the robust protections against regressions that automated testing provides. 
  • Exploratory testing is a risk-based, critical thinking approach to testing that enables the person testing to use their knowledge of risks, implementation details, and the customers' needs.
  • On our development teams, QA team members pair with developers in exploratory testing, a valuable practice during development for fending off more serious bugs. Much like code review, we’ve seen testing knowledge transfer across the development team because of this. When developers become better testers, better code is delivered the first time.
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