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Yuval Yeret

Creating an Agile Culture to Drive Organizational Change - 1 views

  • It is critical that everyone has the same understanding of, and commitment to, the desired outcome: a business that is reliable through predictable technology processes that deliver business agility. To do this, there needs to be a management commitment to develop a focused, on-going practice around the pursuit of organizational maturity. As part of this, gaps in skills and capabilities should be identified and positive action – training, coaching, process improvement and tools deployment – taken in order to close the gap
  • the work force needs to understand the business drivers for Agility. They need to be challenged to improve their quality, improve their cycle times, to improve the frequency of releases and the value they deliver to the customer. They need to know how these things fit within the bigger picture and why improvement is their responsibility.
  • To change a culture it's important to recognize that every knowledge worker makes decisions and takes actions that affect the performance of the business. The culture in the organization is the reflection of those decisions and actions.
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  • all the people understand and internalize the concepts and ideals behind the Agile movement
  • translated into concepts that can be widely applied to the many day-to-day decisions each of them will make
  • internalize and live three principles: making progress with imperfect information; existing in a high trust, high social capital culture; and shortening cycle times. These ideas need to be infused into the workforce at every opportunity.
  • it should spread virally. It can start with just one manager, who educates his immediate direct reports on the concepts and then takes the time to reflect and show how each decision is aligned the principles
  • work-in-progress as a liability rather than an asset.
  • . Every member of the team should be educated to understand it, and to be capable of demonstrating how their decisions and actions are concomitant with it. The Decision Filter is
  • The Agile Decision Filter
  • Delivering quickly can provide immediate value while delay can result in obviated functionality of little value or missing a more lucrative opportunity while completing existing work-in-progress
  • Are we making progress with imperfect information? Or are we trying to be perfect before we start? Does this decision add or maintain trust in our organization and with our partners? Or does it remove trust and breed fear? Are we treating work-in-progress as it if were a liability? Or are we treating it like an asset?
  • the team can start to modify their practices one decision at a time and drive towards a goal of business agility
  • The "transition" to Agile will happen slowly, and supporting the change will require training, coaching and tools – but change will be real and long-lasting.
  • By changing your culture using the simple principles captured in The Agile Decision Filter, teams will adopt Agile. Give it a little time and magic will happen. They will voluntarily change their behaviors and adopt Agile practices. They will behave in a fashion aligned with the principles and values behind The Agile Manifesto. They will not resist because they had a say in the changes, which are tailored specifically to their environment and their needs.
  • this approach may seem less prescriptive and straightforward than an "Agile Change Initiative" project plan. And yes, taking on a management-led Agile Transition Initiative looks faster and cheaper,
  • However, it is all wishful thinking, and the only way to get the payoff is to invest the time and show the courage to lead true Agile change. True Agile change requires you to change the culture. To change the culture, teach all your people how to use the Agile Decision Filter and hold them accountable for every decision they make.
Yuval Yeret

Dr. Agile - Online Agile Readiness Assessment Tool - 0 views

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    an online assessment tool note that they position this not just as a diagnostic for practices already adopted, but ALSO to show maturity BEFORE adopting more practices.
Yuval Yeret

Tailor your Message To Gain Support for your Agile Initiative | Enabling Agility - 0 views

  • Connect Agile’s Benefits to your Company’s Priorities
  • aying that Agile is “better, faster, cheaper” may not be enough to cause a company to be willing to go through the often-painful process of cultural and process change.  You could implement Agile, but you could also try Six Sigma or Lean.  Saying that Agile is a general get-better remedy puts it in line with many other get-better methods.
  • f they don’t see a meaningful update from us, at least once a quarter, we’re going to get kicked out of the game.  We’ve all acknowledged that as we’ve gotten bigger, our processes have become more cumbersome and now is the time to do something about it.  Agile will give us the ability to regain that rapid pace of delivering innovations to market that we were know for in our early days.”
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  • ur last two releases have looked like me-too updates, where we are just barely keeping up with our competitors
  • We’ve been losing market share
  • If you can refer to a specific business issue and show the linkage, you are much more likely to get a receptive audience.  Here’s an example.
  • The CFO, developer and QA manager have different roles in the organization and their needs are different.  If you want to enlist their support, be sure you know who you are talking to and what they value.
  • Use Focused Messages for Key Individuals or Groups
  • certain volume of people who are enrolled in the idea of Agile before you’ll see adoption start to accelerate,
  • People have specific needs in their role and they want to understand how Agile will affect and benefit them directly.  
  • Developers, on the other hand, probably wants to know if they will have interesting work, the opportunity to learn new things and the ability to make an impact on the company’s products.
  • a QA manager is probably interested in hearing how Agile helps enrich the QA profession.
  • The focus isn’t on Agile, its on business, as it should be.
  • The easiest way to find out what interests someone is to ask them.  When you meet, leave plenty of time for talk.  Motoring through a well-rehearsed Agile presentation usually doesn’t work.  A lot of times I’ll have slides with me, but they are a backdrop for the conversation.  I’ll refer to slides when it helps move the conversation along, but otherwise don’t use them.  You might want to forget slides altogether and just draw things on a whiteboard as necessary.  This technique is particularly useful with an individual or a small group.  
  • Take it One Step Further: Collect Data to Gain Insight
  • you’ll be most effective tailoring your message if you invest some time conducting data through a series of structured interviews. 
  • First, you’ll need a small set of questions prepared for the interviews.  Here are some examples. What is working with our current methodology? What’s not working with our current methodology? How do you think Agile would help our organization? What concerns do you have about Agile?
  • Interview a wide range of people: developers, testers, business analysts, managers, product managers, senior management, project managers and someone from finance. 
  • When you conduct the interviews, it is good to have one interviewer who has the primary responsibility for talking and the other person who has the primary job of taking notes.  You can switch off roles each interview so no one person gets stuck in either role.  Here’s how I typically start off.  
  • stories that people tell about the organization and make sure you write them down
  • I put all of the information we’d gathered into a mind-mapping program (Mindjet) and grouped like things together.
  • Make sure you keep interesting stories intact.  Specifics will help you make your cases
  • When there’s numerical data, people engage with a presentation in an entirely different way than they do when there are stories.  I find stories more effective, but do what works for you.
  • As an Agile evangelist, you job is to get Agile deployed effectively.  Along the way there are many people will be willing to go out of their way to help if you effectively speak to their interests and concerns.
Yuval Yeret

Patterns and Anti-patterns in Enterprise Adoption - 0 views

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    Amdocs people - Read and nod every sentence or so... nothing much new, but it would be nice not to fall into known pitfalls so much...
Yuval Yeret

InfoQ: Opinion: Agile Coaches Frequently a Source of Adoption Problems - 0 views

  • Coaches help teams learn Agile practices get from 'Agile seems to be something we should do' to 'we are practicing Agile development and succeeding by regularly delivering business value'.
  • ncreasingly there are reports of initial success followed by failures with Agile adoption.
  • I believe that there is a problem to how current Agile coaches - especially external ones (such as the author) - have traditionally performed their jobs. In fact, I think we are part of the problem
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  • We do a very good job - in general - teaching the skills. That is, teaching the team to run an iteration with a kickoff, demo and retrospective. Teaching test driven development. Some of us even do a very good job teaching the team to be pseudo-self-organizing by taking a socratic approach to coaching and standing back and letting the teams make their own mistakes and learn from them.
  • We even do a good job - in many ways - teaching the team the values of Agile development. If we are there long enough, the values come from diligent and disciplined application of the practices.
Yuval Yeret

Challenging Why (not if) Scrum Fails | NetObjectives - 0 views

  • I do believe for Scrum to work beyond the team you need more than Scrum
  • what to add to Scrum making it more effective when it won't readily work
  • lack of team agility is not always the major impediment to Enterprise Agility
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  • While starting at the team level with Scrum is often good, you often need to start with the product management team - that is, where product enhancements to be worked on are selected
  • Even when Scrum works at the team level, organizations very often report little impact to the bottom line.  While this is better than nothing (if the teams are happier, that's good), it usually doesn't justify a huge investment
  • in many contexts in which Scrum does not work readily, Scrum has no power to improve the context in which it is in.  In other words, the impediments that one must fix are often outside of the scope of what Scrum helps you do.
  • These impediments are often not even seen or if they are, are often viewed as "just the way it is."
  • certain Scrum attitudes often makes things worse
  • Scrum does little to let management to know how the team works or what impact management decisions have on the team
  • There is almost a religious zeal that Scrum tells you little of what to do
  • While SoS works well for certain types of work, it does not work well when the different teams have different motivations. 
  • the high failure rate is due to the fact that Scrum works in certain contexts but has little ability to change the contexts in which it doesn't work wel
  • One needs to pay attention to where to start as well as see how to change the context.  Separating the team from management doesn't help.  Focusing on only the team part of the value stream - giving little guidance both up and downstream of the team also doesn't help.  Lean provides guidance here (meaning Scrum with the aid of Lean could provide insights),
  • look into using Lean as a context for any improvement in your software development organization
  • While Scrum may be an appropriate choice in many circumstances, other methods may be better (e.g., Kanban Software Development).  Scrum's rapid ascension probably has more to do with its success in the places it easily fits.  Now that it is past the early adopter phase, we may see it having even a harder time as people attempt to scale it.
Yuval Yeret

CIO Perspectives: A Conversation on Agile Transformation, Part 2 - 0 views

  • Part 2
  • The really hard part is around the people transformation - getting developers to work side-by-side with testers and users is a completely foreign concept.
  • The thinking is that IT is mission-critical, so let's not change things without giving it a lot of thought and a lot of consideration
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  • The reason there's been so much turnover of CIOs in the last ten years is because the end users – the CEOs, the CFOs and the division heads – are unhappy with the results. When IT professionals realize this, and realize that something like Agile gives them the opportunity to create better value for their businesses, then they're going to be a lot more willing to adopt it. I hope that development organizations are starting to see around that corner.
  • We WANT to go Agile. How do we overcome the skepticism at the CXO level?"
  • My recommendation would be "try it." Agile doesn't equal risk, but changing development methods does equal some risk
  • t can be a big deal to say: "I'm going to change our development methodology." It makes people sit up and want to dive into deep detail before getting on board. The question comes in the form of the old development methodology: "Let me see the high level plan and what the change will be in the deliverables and methodology over the next two years." This is exactly what you're trying to avoid by going to an Agile method.
  • try Agile on a few small projects, measure the results, talk to users about their satisfaction, and then readdress
  • nitiate the shift in the most change-prone areas first, and then work it backwards through the rest of the organization
  • It doesn't happen everywhere at all times, and it doesn't work in all areas. It's good to recognize that up front – that software development projects adapt to this easily, but an infrastructure project would have challenges with this approach. So, select a few areas that would naturally lend themselves to Agile, such as application development, gradually introduce it to these areas that need it most, and then measure results.
  • Again I'd say: "Try it." Agile transition is absolutely about organizational change. To win executive support we need to speak in terms of risk management, measurement and the bottom line.
Yuval Yeret

EE Times - Using agile methods in medical device development - 0 views

  • FDA and other regulatory agencies fundamentally want to see that your product has safety in mind. To do so, they require complete traceability through the hardware and software. There is even a fairly new standard, IEC 62304, adopted worldwide that is wholly focused on software traceability from requirements through architecture to tests.
  • Medical devices companies are going primarily agile to respond to change and effectively manage technical complexity by collaboratively building solutions with their partners and customers to ultimately deliver what the customer wants before the competition does.
  • demo the new functionality created after each iteration to your customers, using web-based meets. Using these tools enables you to get immediate feedback from your customers throughout the project. Continuous customer feedback reduces the risk of building the wrong solution. The fact is in most cases you can’t make the release cycle more frequent since it includes giving tests to regulatory agencies. This is a tedious process that makes sure the device is safe. Doing the whole release cycle more frequently can be way too time consuming.
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  • ou could also give a version to select customers as long as it will not be directly used for care or diagnosis on current patients. The idea there is the customer gets the current iteration in house for say a blood analyzer. They could load it with real patient data and test out the new functionality as long as it is not used to diagnose an existing patient, since it has not gone through regulatory
  • agile development has gotten so popular in medical device companies that the AAMI (Association of Medical Instrumentation) is currently working on new guidance for mapping agile to a medical standard called IEC 62304.
  • In conclusion, agile development works and is being used in medical device development. The issue is you need to have a good toolchain that allows for complete traceability across the entire lifecycle in order to comply with standards. It is also very important to integrate and test frequently. This, in turn, leads to the need for build automation. With all of this in place, agile development for medical devices becomes much easier to make work.
Yuval Yeret

The Product Owner in the Agile Enterprise - 0 views

  • Responsibilities Vary by Software Business TypeSince the business mission, organization, operating methods, roles, titles and responsibilities differ dramatically across industry segments, it follows that the patterns of agile adoption vary across these segments as well
  • Information Systems/Information Technology (IS/IT) -teams of teams who develop software to operate the business; accounting, CRM, internal networks, sales force automation and the like. Customers are primarily internal to the enterprise.
  • Embedded Systems (embedded) - teams of teams who develop software that runs on computers embedded in other devices - cell phones, electronic braking systems, industrial controls and the like. Customers may be either internal or external to the enterprise.
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  • Independent Software Vendors (ISV) -teams of teams who develop software for sale, including products like network management, supply chain management, mobile applications, etc. This segment now also includes the rapidly emerging Software as a Service (SaaS) vendors. Customers are external to the enterprise.
  • So far, former developers/tech leads with business sense and good project management skills seem to be the best fit.
  • ultimate user (mobile device user) is fairly far removed from the major technologies
  • Ryan went on to note that the title of "Program Manager" also performed a similar role in some larger scale contexts:
  • Embedded Systems Example - Symbian Software Limited
  • Clearly, the development of a mobile phone operating system is a highly technical endeavor
  • mention this because I suspect that the Technical Marketing Specialist role, where it exists in the ISV today, could make a good role model for the Agile Product Owner in today's larger ISV
  • the development process does not lend itself quite so easily to the traditional, customer/user facing, agile Product Manager/Product Owner roles. However, the Product Owner role must still be successfully addressed in this highly technical context.
  • All our POs come from engineering teams and are senior engineers with product or customer experience.
  • one PO to two team mapping typically, rarely 3 teams, sometimes 1
  • IS/IT Examples
  • role/title of the Business Systems Analyst
  • is often a reasonably good fit for the Product Owner role.
  • In the larger IT shop, I have also seen the role filled by Project Managers
  • In many cases, the self-managing and team-based planning lightens the workload for the project manager in the agile enterprise, and they often have the domain knowledge, inclination and insights necessary to fulfill the Product Owner role. Therefore, many have the time, skills and inclination to fill this role.
  • In our case, our product owners are in IT. They are the liaison to the business and in many cases speak for the business
  • Our Business Systems Analysts in IT are filling the role of Product Owner. Their previous responsibility of documenting detailed business requirements and rules now falls to the entire team in the form of user stories and acceptance tests
Yuval Yeret

The Game of Team Culture - 1 views

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    How to Hack The Culture of Your Team (50min vid) http://t.co/GUB8tX0v3Y
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