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Yuval Yeret

Larman's Laws of Organizational Behavior - Craig Larman - 0 views

www.craiglarman.com/...index.php

agile-change-management-list

shared by Yuval Yeret on 08 Jul 14 - No Cached
  • Yuval Yeret on 08 Jul 14
     
    "Larman's Laws of Organizational Behavior After decades of observation and organizational consulting, here are Larman's Laws of Organizational Behavior. These are observations rather than laws to follow ;) 1. Organizations are implicitly optimized to avoid changing the status quo middle- and first-level manager and "specialist" positions & power structures. 2. As a corollary to (1), any change initiative will be reduced to redefining or overloading the new terminology to mean basically the same as status quo. 3. As a corollary to (1), any change initiative will be derided as "purist", "theoretical", and "needing pragmatic customization for local concerns" -- which deflects from addressing weaknesses and manager/specialist status quo. 4. Culture follows structure. i.e., if you want to really change culture, you have to start with changing structure, because culture does not really change otherwise. and that's why deep systems of thought such as organizational learning are not very sticky or impactful by themselves, and why systems such as scrum (that have a strong focus on structural change at the start) tend to more quickly impact culture. i discovered that john seddon also observed this: "Attempting to change an organization's culture is a folly, it always fails. Peoples' behavior (the culture) is a product of the system; when you change the system peoples' behavior changes." "
Yuval Yeret

Creating an Agile Culture to Drive Organizational Change - 1 views

www.borland.com/...creating-an-agile-culture.html

agile enterprise adoption culture

shared by Yuval Yeret on 15 May 09 - Cached
  • It is critical that everyone has the same understanding of, and commitment to, the desired outcome: a business that is reliable through predictable technology processes that deliver business agility. To do this, there needs to be a management commitment to develop a focused, on-going practice around the pursuit of organizational maturity. As part of this, gaps in skills and capabilities should be identified and positive action – training, coaching, process improvement and tools deployment – taken in order to close the gap
  • the work force needs to understand the business drivers for Agility. They need to be challenged to improve their quality, improve their cycle times, to improve the frequency of releases and the value they deliver to the customer. They need to know how these things fit within the bigger picture and why improvement is their responsibility.
  • To change a culture it's important to recognize that every knowledge worker makes decisions and takes actions that affect the performance of the business. The culture in the organization is the reflection of those decisions and actions.
  • ...14 more annotations...
  • all the people understand and internalize the concepts and ideals behind the Agile movement
  • translated into concepts that can be widely applied to the many day-to-day decisions each of them will make
  • internalize and live three principles: making progress with imperfect information; existing in a high trust, high social capital culture; and shortening cycle times. These ideas need to be infused into the workforce at every opportunity.
  • it should spread virally. It can start with just one manager, who educates his immediate direct reports on the concepts and then takes the time to reflect and show how each decision is aligned the principles
  • work-in-progress as a liability rather than an asset.
  • . Every member of the team should be educated to understand it, and to be capable of demonstrating how their decisions and actions are concomitant with it. The Decision Filter is
  • The Agile Decision Filter
  • Delivering quickly can provide immediate value while delay can result in obviated functionality of little value or missing a more lucrative opportunity while completing existing work-in-progress
  • Are we making progress with imperfect information? Or are we trying to be perfect before we start? Does this decision add or maintain trust in our organization and with our partners? Or does it remove trust and breed fear? Are we treating work-in-progress as it if were a liability? Or are we treating it like an asset?
  • the team can start to modify their practices one decision at a time and drive towards a goal of business agility
  • The "transition" to Agile will happen slowly, and supporting the change will require training, coaching and tools – but change will be real and long-lasting.
  • By changing your culture using the simple principles captured in The Agile Decision Filter, teams will adopt Agile. Give it a little time and magic will happen. They will voluntarily change their behaviors and adopt Agile practices. They will behave in a fashion aligned with the principles and values behind The Agile Manifesto. They will not resist because they had a say in the changes, which are tailored specifically to their environment and their needs.
  • this approach may seem less prescriptive and straightforward than an "Agile Change Initiative" project plan. And yes, taking on a management-led Agile Transition Initiative looks faster and cheaper,
  • However, it is all wishful thinking, and the only way to get the payoff is to invest the time and show the courage to lead true Agile change. True Agile change requires you to change the culture. To change the culture, teach all your people how to use the Agile Decision Filter and hold them accountable for every decision they make.
Yuval Yeret

From the Agile Transformation Trenches: Culture Change with Pigs, not Chickens - 0 views

borland.typepad.com/...ge-with-pigs-not-chickens.html

Agile transition agilesparksblog

shared by Yuval Yeret on 07 Jul 09 - Cached
  • Identify the technical leaders within projects; those that are “self-driven to produce quality results on time … combine technical ability with enough people skills …are trusted and respected by both their managers and fellow developers, are determined to make the team succeed, and usually live the work.” (Chief programmers, Chapter 2:  A Practical Guide to FDD).
  • Sell them the vision: if you cannot sell these people on the benefits to them, their colleagues and the organization of the new way of working then something is wrong
  • Provide in-depth training and on-going coaching. It is better to have a single lead person trained in-depth who can coach his teammates through the basics than to have the whole team trained on the basics with no-one on the team to turn to when the basics are not enough.
  • ...3 more annotations...
  • Providing initial training is simply not enough. When the pressure is on, the temptation to return to previous ways of doing things is often too strong to resist. If technical leads are to work for you, they need on-going support and coaching, and a means by which they can support each other.  Good external coaches (expert chickens?) can help here.
  • Let the technical leads continue working on their projects. Some fail at the final hurdle by doing 1-3 above and then assigning or scheduling the technical leads to coach other projects, effectively turning them from pigs into chickens.
  • To summarize, if you can produce a change in the behavior of the lead pigs, the other pigs will, by definition, follow. However, pigs will not follow chickens for long because chickens are simply not pigs.
  • Yuval Yeret on 07 Jul 09
     
    Last month David Anderson wrote a two-part article on why agile transformation initiatives fail. David's suggestion to concentrate on cultural change reminded me of one of my favorite bits on process initiatives. From Peter Coad's book, Java Modeling in Color...
Yuval Yeret

LSSC12: The Improvement Journey - Yuval Yeret on Vimeo - 0 views

vimeo.com/43222643

kanban conference talk vimeo improvement journey yuvalyeret video Continuous Improvement improvement-list agile-change-management-list

shared by Yuval Yeret on 22 Mar 14 - No Cached
  • Yuval Yeret on 22 Mar 14
     
    "This presentation was given at the Lean Software and Systems Conference 2012 (LSSC12). Lean/Agile is not just about delivering early and often, it is even more importantly about continuously adapting the way we work towards an improved capability of delivery. Yet how many of us have worked in a continuously improving organization? How many of us have seen one in real life? It's hard to keep management interested in Improvement for very long, making Continuous Improvement a holy grail of sorts. As Lean/Kanban practitioners we believe the only sustainable way to improve is via evolutionary emerging change. But if we the organization is not interested in pursuing it, we have a big problem. Through some challenging situations from real client work we will see a few patterns that fail and a few patterns that show more promise for energizing improvement. We will also look at improvement pace and how to apply kanban approaches to make the improvement more sustainable. We will also explore some local cultural aspects that might affect the drive (or lack of) towards improvement, and how to deal with them, with some interesting insights about the Israeli culture…"
Yuval Yeret

The Game of Team Culture - 1 views

www.infoq.com/...team-happiness-culture

twitterfavs agile change management infoq open agile adoption opt-in pull

shared by Yuval Yeret on 23 Mar 14 - No Cached
  • Yuval Yeret on 23 Mar 14
     
    How to Hack The Culture of Your Team (50min vid) http://t.co/GUB8tX0v3Y
Yuval Yeret

Tailor your Message To Gain Support for your Agile Initiative | Enabling Agility - 0 views

www.enagility.com/r-your-message-to-gain-support

tailor agility agile adoption transformation

shared by Yuval Yeret on 21 May 09 - Cached
  • Connect Agile’s Benefits to your Company’s Priorities
  • aying that Agile is “better, faster, cheaper” may not be enough to cause a company to be willing to go through the often-painful process of cultural and process change.  You could implement Agile, but you could also try Six Sigma or Lean.  Saying that Agile is a general get-better remedy puts it in line with many other get-better methods.
  • ur last two releases have looked like me-too updates, where we are just barely keeping up with our competitors
  • ...21 more annotations...
  • f they don’t see a meaningful update from us, at least once a quarter, we’re going to get kicked out of the game.  We’ve all acknowledged that as we’ve gotten bigger, our processes have become more cumbersome and now is the time to do something about it.  Agile will give us the ability to regain that rapid pace of delivering innovations to market that we were know for in our early days.”
  • We’ve been losing market share
  • If you can refer to a specific business issue and show the linkage, you are much more likely to get a receptive audience.  Here’s an example.
  • The focus isn’t on Agile, its on business, as it should be.
  • Use Focused Messages for Key Individuals or Groups
  • certain volume of people who are enrolled in the idea of Agile before you’ll see adoption start to accelerate,
  • People have specific needs in their role and they want to understand how Agile will affect and benefit them directly.  
  • Developers, on the other hand, probably wants to know if they will have interesting work, the opportunity to learn new things and the ability to make an impact on the company’s products.
  • a QA manager is probably interested in hearing how Agile helps enrich the QA profession.
  • The CFO, developer and QA manager have different roles in the organization and their needs are different.  If you want to enlist their support, be sure you know who you are talking to and what they value.
  • The easiest way to find out what interests someone is to ask them.  When you meet, leave plenty of time for talk.  Motoring through a well-rehearsed Agile presentation usually doesn’t work.  A lot of times I’ll have slides with me, but they are a backdrop for the conversation.  I’ll refer to slides when it helps move the conversation along, but otherwise don’t use them.  You might want to forget slides altogether and just draw things on a whiteboard as necessary.  This technique is particularly useful with an individual or a small group.  
  • Take it One Step Further: Collect Data to Gain Insight
  • you’ll be most effective tailoring your message if you invest some time conducting data through a series of structured interviews. 
  • First, you’ll need a small set of questions prepared for the interviews.  Here are some examples. What is working with our current methodology? What’s not working with our current methodology? How do you think Agile would help our organization? What concerns do you have about Agile?
  • Interview a wide range of people: developers, testers, business analysts, managers, product managers, senior management, project managers and someone from finance. 
  • When you conduct the interviews, it is good to have one interviewer who has the primary responsibility for talking and the other person who has the primary job of taking notes.  You can switch off roles each interview so no one person gets stuck in either role.  Here’s how I typically start off.  
  • stories that people tell about the organization and make sure you write them down
  • I put all of the information we’d gathered into a mind-mapping program (Mindjet) and grouped like things together.
  • Make sure you keep interesting stories intact.  Specifics will help you make your cases
  • When there’s numerical data, people engage with a presentation in an entirely different way than they do when there are stories.  I find stories more effective, but do what works for you.
  • As an Agile evangelist, you job is to get Agile deployed effectively.  Along the way there are many people will be willing to go out of their way to help if you effectively speak to their interests and concerns.
Yuval Yeret

Growth Facilitator role on an OpenAgile team | Agile Advice - Working With Agile Method... - 0 views

www.agileadvice.com/...growth-facilitator-role

agileblog agile

shared by Yuval Yeret on 07 Jun 09 - Cached
  • The responsibility of the Growth Facilitator is about more than simply prioritizing New Work goals and tasks. I see the role as contributing to the organizational culture, and helping to build the business in a sustainable way.
  • As Growth Facilitator, I am also responsible for guiding the team toward delivering greater value for our stakeholders. At Berteig Consulting, our stakeholders don’t just include the company’s owners. Our stakeholders include a wide range of groups, including customers, suppliers, employees, and our families, all without whose support nothing we do would be possible. Delivering value to our stakeholders requires that we keep them in mind when we commit to our tasks each week.
  • When I first started, I made goals that were broad, saying for example “to take care of our clients” or “to work at a sustainable pace.”
  • ...2 more annotations...
  • Berteig Consulting can update the Certified ScrumMaster course content so that all CSM course participants receive the best value in the market.” As soon as I made the direction clear, the team self-organized and generated tasks required to achieve each goal.
  • As the Process Facilitator goes about helping the team overcome obstacles, it can become clear that the team needs to address a systemic challenge during one of the upcoming Cycles. The Growth Facilitator then states the need as a Cycle goal in a S.M.A.R.T. format, allows the team time to give feedback, and prioritizes the goal in the New Work list. When the goal is brought to a future Cycle Commitment Meeting, the team breaks the goal into tasks and solves the systemic obstacle that the Process Facilitator identified.
  • Yuval Yeret on 07 Jun 09
     
    Who is the Agilesparks Growth Facilitator? Who's the Process Facilitator for that matter? Interesting reading. Important aspect of managing self-organizing teams in my oppinion
Yuval Yeret

Why agile transitions initiatives might fail : Jeffrey Palermo (.com) - 1 views

jeffreypalermo.com/...sitions-initiatives-might-fail

agile transformation embedded-agile-list

shared by Yuval Yeret on 08 Jul 14 - Cached
  • The executive makes a “vendor” or external “coach” responsible for the transition If you have handled the first risk and have defined success and success metrics, you likely will not find a vendor who will base his payment on your metrics.  After all, the metrics likely call for less project failure rate, faster response times, etc.  You probably can’t measure these things in less than a year if you really want objective metrics and not one optimized for short-term results at the expense of the longer term.  A vendor might want: # of people trained % of teams using an “agile” project management tool # of teams with an embedded “agile champion” # of successful iterations It is really easy to accomplish the above metrics and still not make any material change in the organization.  I have worked with a client that did something similar to the above.  Most of the teams starting using some new Scrummy project management web application for project tracking.  They declared that monthly status meetings were now iterations.  They declared a member of the team to be the Scrummaster (and sent that person to training).  Overall, the same organizational problems persisted.  Vendors cannot produce real change in an organization unless the organizations executive leadership alters the culture in a meaningful way.
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