I recently chatted with LEGO about their customer experience efforts; they've got a lot of interesting initiatives underway. One of the things that really caught my eye was a tool they call the "experience wheel."
GoMo is a Google-led initiative dedicated to helping businesses "Go Mobile" by providing them with the tools and resources they need to make their websites more mobile-friendly. On the GoMo website, businesses can see how their sites look on a mobile device using the GoMoMeter tool and get personalized recommendations for creating a more mobile-friendly experience. The site also has information on current mobile trends and mobile site best practices, as well as a list of developers ready to help companies build their mobile sites.