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Contents contributed and discussions participated by Christian Nissen

Christian Nissen

Professional Recognition for IT Service Management - 1 views

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    The mission of priSM® (why we exist) is to promote professional recognition of Service Management professionals based on their experience, educational achievements and professional activities.
Christian Nissen

Home - SFIA - 1 views

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    SFIA helps employers at all stages of the skills management cycle: organisational design, resource planning, recruitment, deployment, assessment, development, remuneration.
Christian Nissen

The Well-Read Service Scientist - 1 views

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    Here are over three hundred references that the well-read service scientist should be aware of... Category 1: Required (68) Category 2: Recommended (42) Category 3: Review (85), Category 4: Relevant ...
Christian Nissen

SHIFT - Community - Google+ - 1 views

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    Can anybody point me to good reference sources on "start of the art" thinking for organisation design of IT functions in companies? I've seen "Strategy, Planning & Architecture", split from "Projects & Change" from "Running, Service & Support".
Christian Nissen

Back2ITSM - Community - Google+ - 1 views

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    We were just chatting about governance, on facebook. I thought that this might be interesting here too: Governance ought to be at number 12, or so, because the reason for using ITIL is to achieve governance.
Christian Nissen

ITSM Knowledge Repository - Community - Google+ - 0 views

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    I know it's early to start talking about the content and structure of the Knowledge Repository - though I did make some point about possible requirements a while back. However, one very fundamental thing that's lacking from Service Management is a proper ontology.
Christian Nissen

Taking Service Forward - 0 views

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    A service model for the future

    Complex emerging practices need underpinning structures. There is a need for a 'spinal cord' for the practices to develop and grow. That is the intention of the Adaptive Service Model©. The Taking Service Forward initiative sees the need for a basis for co-creation and crowd-sourcing of future service management best practices.
Christian Nissen

AXELOS Global Best Practice for portfolio, programme, project risk and service management - 0 views

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    AXELOS and Publisher TSO have created a comprehensive source of best practice information for all levels of portfolio, programme, project risk and service management adoption.
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