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Christian Nissen

Professional Recognition for IT Service Management - 1 views

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    The mission of priSM® (why we exist) is to promote professional recognition of Service Management professionals based on their experience, educational achievements and professional activities.
Christian Nissen

SHIFT - Community - Google+ - 1 views

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    Can anybody point me to good reference sources on "start of the art" thinking for organisation design of IT functions in companies? I've seen "Strategy, Planning & Architecture", split from "Projects & Change" from "Running, Service & Support".
Christian Nissen

Back2ITSM - Community - Google+ - 1 views

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    We were just chatting about governance, on facebook. I thought that this might be interesting here too: Governance ought to be at number 12, or so, because the reason for using ITIL is to achieve governance.
Christian Nissen

ITSM Knowledge Repository - Community - Google+ - 0 views

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    I know it's early to start talking about the content and structure of the Knowledge Repository - though I did make some point about possible requirements a while back. However, one very fundamental thing that's lacking from Service Management is a proper ontology.
Christian Nissen

Taking Service Forward - 0 views

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    A service model for the future

    Complex emerging practices need underpinning structures. There is a need for a 'spinal cord' for the practices to develop and grow. That is the intention of the Adaptive Service Model©. The Taking Service Forward initiative sees the need for a basis for co-creation and crowd-sourcing of future service management best practices.
Christian Nissen

AXELOS Global Best Practice for portfolio, programme, project risk and service management - 0 views

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    AXELOS and Publisher TSO have created a comprehensive source of best practice information for all levels of portfolio, programme, project risk and service management adoption.
Niels Skytte Christensen

Back2ITSM - 2 views

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    "Back2ITSM is about giving back to the IT Service Management community."
Niels Skytte Christensen

The ITSM Review - 1 views

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    "News, Reviews and Resources for ITSM Professionals. "
Niels Skytte Christensen

ITSM Knowledge Repository - 1 views

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    The ITSM Knowlegde Repository Google + site
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