When using "Send" toolbar item, I cannot see all contacts as I type... - 18 views

send contacts type

started by David Sheardown on 18 Jul 09

#1 David Sheardown on 18 Jul 09

For some reason (happened on multiple computers multiple browsers) when I hit SEND to send a link to someone, some of my contacts start to appear as I start typing.. but most others dont...

Any ideas? all the contacts in question are definitely there, and the correct spelling etc..

<div class="cArrow"> </div><div class="cContentInner">For some reason (happened on multiple computers multiple browsers) when I hit SEND to send a link to someone, some of my contacts start to appear as I start typing.. but most others dont... <br /> <br /> Any ideas? all the contacts in question are definitely there, and the correct spelling etc..</div>

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#3 Graham Perrin on 18 Jul 09

With http://www.diigo.com/user/grahamperrin as a starting point the Send to… feature seems to be fine for me, the first four names that I began to enter were perfectly matched with known contacts.

With http://www.diigo.com/user/dsheardown as your starting point, can you reproduce the problem?

Hint: use the Share menu.

<div class="cArrow"> </div><div class="cContentInner">With <a href="http://www.diigo.com/user/grahamperrin" rel="nofollow" target="_blank">http://www.diigo.com/user/grahamperrin</a> as a starting point the <i>Send to…</i> feature seems to be fine for me, the first four names that I began to enter were perfectly matched with known contacts. <br /> <br /> With <a href="http://www.diigo.com/user/dsheardown" rel="nofollow" target="_blank">http://www.diigo.com/user/dsheardown</a> as your starting point, can you reproduce the problem? <br /> <br /> Hint: use the <i>Share</i> menu.</div>

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#4 David Sheardown on 18 Jul 09

Hey thanks for getting back so quick!

Ok first off some specs:

1. OS - mac osx 10.4, Win XP, Windows 7 RC (tried on each one)
2. Firefox.. certainly the latest on PC (I think 3.5x ?) and the mac is whatever the
latest was a couple of days ago.. I guess 3.5x too?
3. Diigo 3.1.6.16

Some details on what happens:

Under my account (dsheardown), if I say start typing one of my friends (Michael Ward).. so starting "mich.." - pops up straight off, as does the names starting D's and B's etc.. but when I starting typing another friends name (Tully Antill).. i.e. "tul....", nothing comes up.. similar to starting with S's...

Very Weird! and it really does happen on the other machines, not just one!

anyway, it is obviously not a life and death situation.. just so happens I send/share to the S's and T's mostly!

P.S: Your cat picture.. almost identical to one of our cats!! thought he had started to hack the computer and create a diigo account....

<div class="cArrow"> </div><div class="cContentInner">Hey thanks for getting back so quick! <br /> <br /> Ok first off some specs: <br /> <br /> 1. OS - mac osx 10.4, Win XP, Windows 7 RC (tried on each one) <br /> 2. Firefox.. certainly the latest on PC (I think 3.5x ?) and the mac is whatever the <br /> latest was a couple of days ago.. I guess 3.5x too? <br /> 3. Diigo 3.1.6.16 <br /> <br /> Some details on what happens: <br /> <br /> Under my account (dsheardown), if I say start typing one of my friends (Michael Ward).. so starting "mich.." - pops up straight off, as does the names starting D's and B's etc.. but when I starting typing another friends name (Tully Antill).. i.e. "tul....", nothing comes up.. similar to starting with S's... <br /> <br /> Very Weird! and it really does happen on the other machines, not just one! <br /> <br /> anyway, it is obviously not a life and death situation.. just so happens I send/share to the S's and T's mostly! <br /> <br /> P.S: Your cat picture.. almost identical to one of our cats!! thought he had started to hack the computer and create a diigo account.... </div>

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#5 David Sheardown on 18 Jul 09

P.S: Diigo is very excellent... really use it everyday...

<div class="cArrow"> </div><div class="cContentInner">P.S: Diigo is very excellent... really use it everyday... </div>

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#6 Graham Perrin on 18 Jul 09

Testing in Firefox 3.5.1 on Mac OS X, with one bookmark from http://www.diigo.com/user/grahamperrin

* 23 of 26 single letters of the alphabet result in a drop-down menu of names, sometimes lists;

* 3 letters (q, x, y) match nothing, that's probably correct.

Extending the test to include the Send via Email / Diigo Messaging System dialogue of Diigo 3.1.6.16:

* results are the same.

David Sheardown wrote:

> starting typing another friends name (Tully Antill).. i.e.
> "tul....", nothing comes up.. similar to starting with S's...

> I send/share to the S's and T's mostly!

Have you an unusually large number of contacts that might match
s or t or tul?

Were matches successful in the past?

Amongst the matches that you might expect:

* are there any named people, or named lists of people, with non-ASCII characters?

(Lists of people are probably summarised in your view of the right hand column of http://www.diigo.com/friends/dsheardown )

<div class="cArrow"> </div><div class="cContentInner">Testing in Firefox 3.5.1 on Mac OS X, with one bookmark from <a href="http://www.diigo.com/user/grahamperrin" rel="nofollow" target="_blank">http://www.diigo.com/user/grahamperrin</a> <br /> <br /> * 23 of 26 single letters of the alphabet result in a drop-down menu of names, sometimes lists; <br /> <br /> * 3 letters (q, x, y) match nothing, that's probably correct. <br /> <br /> Extending the test to include the <i>Send via Email / Diigo Messaging System</i> dialogue of Diigo 3.1.6.16: <br /> <br /> * results are the same. <br /> <br /> David Sheardown wrote: <br /> <br /> > starting typing another friends name (Tully Antill).. i.e. <br /> > "tul....", nothing comes up.. similar to starting with S's... <br /> <br /> > I send/share to the S's and T's mostly! <br /> <br /> Have you an unusually large number of contacts that might match <br /> s or t or tul? <br /> <br /> Were matches successful in the past? <br /> <br /> Amongst the matches that you might expect: <br /> <br /> * are there any named people, or named lists of people, with non-ASCII characters? <br /> <br /> (Lists of people are probably summarised in your view of the right hand column of <a href="http://www.diigo.com/friends/dsheardown" rel="nofollow" target="_blank">http://www.diigo.com/friends/dsheardown</a> )</div>

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#7 Raman Adlakha on 30 Aug 09

This is the same problem I am facing too.
I get the drop down for first three letters - a, b, c only.

Tried and reproduced exactly the same problem on FireFox 3.5.2 on a XP laptop and Home Vista desktop.

This was working before.

<div class="cArrow"> </div><div class="cContentInner">This is the same problem I am facing too. <br /> I get the drop down for first three letters - a, b, c only. <br /> <br /> Tried and reproduced exactly the same problem on FireFox 3.5.2 on a XP laptop and Home Vista desktop. <br /> <br /> This was working before. </div>

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