Toolbar crashes on IE8 every other hyperlink click - 65 views

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  #1 Eric Kraus on 03 Dec 09

   

  Diigo toolbar is causing crashes in my IE (two different computers). One is WinXP, IE 7 the other is Win7 IE 8. Anyone have any ideas? The crash occurs when I click hyper links. Starting happening immediately after moving to toolbar 4.0 I have tried uninstall/reinstall on both machines.
  
  Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e
  Faulting module name: DiigoToolbar.4.0.2.dll, version: 1.0.0.1, time stamp: 0x4ac16617
  Exception code: 0xc0000005
  Fault offset: 0x0002888e
  Faulting process id: 0x1e2c
  Faulting application start time: 0x01ca7433324cc5b8
  Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
  Faulting module path: C:\Program Files (x86)\Diigo\DiigoToolbar.4.0.2.dll

   

  <div class="cArrow"> </div><div class="cContentInner">Diigo toolbar is causing crashes in my IE (two different computers). One is WinXP, IE 7 the other is Win7 IE 8. Anyone have any ideas? The crash occurs when I click hyper links. Starting happening immediately after moving to toolbar 4.0 I have tried uninstall/reinstall on both machines. <br /> <br /> Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e <br /> Faulting module name: DiigoToolbar.4.0.2.dll, version: 1.0.0.1, time stamp: 0x4ac16617 <br /> Exception code: 0xc0000005 <br /> Fault offset: 0x0002888e <br /> Faulting process id: 0x1e2c <br /> Faulting application start time: 0x01ca7433324cc5b8 <br /> Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe <br /> Faulting module path: C:\Program Files (x86)\Diigo\DiigoToolbar.4.0.2.dll</div>

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• 
  #2 Graham Perrin on 03 Dec 09

   

  http://groups.diigo.com/group/Diigo_HQ/search?what=Internet+Explorer+crash finds a few topics (including this one) but at a glance, nothing similar.
  
  To debug, try the routine at http://www.diigo.com/08cnm

   

  <div class="cArrow"> </div><div class="cContentInner"><a href="http://groups.diigo.com/group/Diigo_HQ/search?what=Internet+Explorer+crash" rel="nofollow" target="_blank">http://groups.diigo.com/group/Diigo_HQ/search?what=Internet+Explorer+crash</a> finds a few topics (including this one) but at a glance, nothing similar. <br /> <br /> To debug, try the routine at <a href="http://www.diigo.com/08cnm" rel="nofollow" target="_blank">http://www.diigo.com/08cnm</a></div>

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• 
  #3 Graham Perrin on 03 Dec 09

   

  Using Diigo Toolbar 4.0.2 in Internet Explorer 8 on Windows XP (a different combination of products), I can't reproduce the bug.

   

  <div class="cArrow"> </div><div class="cContentInner">Using Diigo Toolbar 4.0.2 in Internet Explorer 8 on Windows XP (a different combination of products), I can't reproduce the bug.</div>

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• 
  #6 Graham Perrin on 22 Mar 10

   

  Using Diigo Toolbar 4.0.2 in Internet Explorer 8 on
  Windows 7 (evaluation, build 7100):
  I can't reproduce the bug.
  
  > Every computer I own
  
  What might those computers have in common?

   

  <div class="cArrow"> </div><div class="cContentInner">Using Diigo Toolbar 4.0.2 in Internet Explorer 8 on <br /> Windows 7 (evaluation, build 7100): <br /> I can't reproduce the bug. <br /> <br /> > Every computer I own <br /> <br /> What might those computers have in common?</div>

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• 
  #8 Graham Perrin on 22 Mar 10

   

  > How can I grab the evaluation builds?
  
  Build 7100 is a few months old, I downloaded it before Windows 7 was released.

   

  <div class="cArrow"> </div><div class="cContentInner">> How can I grab the evaluation builds? <br /> <br /> Build 7100 is a few months old, I downloaded it before Windows 7 was released.</div>

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• 
  #9 Eric Weiss on 23 Apr 10

   

  I can reproduce this on IE 8 and Vista 64.

   

  <div class="cArrow"> </div><div class="cContentInner">I can reproduce this on IE 8 and Vista 64.</div>

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• 
  #10 Graham Perrin on 07 Jun 10

   

  See also
  
  http://groups.diigo.com/group/Diigo_HQ/content/985903 (2009-10-08),
  'Toolbar 4.0.2 crashing IE8 on Windows 7 x64'
  
  http://groups.diigo.com/group/Diigo_HQ/content/1620816 (2010-05-25),
  'Constant Diigo Toolbar crash on IE 8'

   

  <div class="cArrow"> </div><div class="cContentInner">See also <br /> <br /> <a href="http://groups.diigo.com/group/Diigo_HQ/content/985903" rel="nofollow" target="_blank">http://groups.diigo.com/group/Diigo_HQ/content/985903</a> (2009-10-08), <br /> 'Toolbar 4.0.2 crashing IE8 on Windows 7 x64' <br /> <br /> <a href="http://groups.diigo.com/group/Diigo_HQ/content/1620816" rel="nofollow" target="_blank">http://groups.diigo.com/group/Diigo_HQ/content/1620816</a> (2010-05-25), <br /> 'Constant Diigo Toolbar crash on IE 8'</div>

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