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J Yates

Problems with posting to private group - 87 views

private posting

started by J Yates on 15 Nov 08
  • J Yates
     
    Hi

    I have set up a private group and am having problems posting sticky notes to it.

    On any given page, the first sticky I post works fine, but any consequent one I post just immediately blanks itself out, tho a speech bubble still appears on the page claiming to have one comment.

    I can get around it by posting a private note, then adding a note to the same conversation and setting that to the group then deleting the original private message.

    I have tried this in Chrome with the diigolet and IE with the toolbar, same result?!?!?

    Any ideas...?
  • Joel Liu
     
    I am looking into the issue.
  • Joel Liu
     
    Hi,
    I can't reproduce the problem. Here is what I did:
    1) Open a page in chrome
    2) Click Diigolet
    3) Click Floating sticky note
    4) Add a sticky note to a private group
    5) Mouse over to the floating sticky note, and add another one to the same private group.

    It works for me. Could you point out whether I misunderstood your process? If not, could you invite me to your private group to figure out what happened? My email address is joel 【at】 diigo dot com.

    Thanks.
  • J Yates
     
    Hi

    Pretty much what you tried. The FIRST sticky note on any page works fine, but any further notes just create blank stickies. I have created a new group to see if it was specific to one but it is doing exactly the same. I will invite you to that one...

    It is not just happening in chrome, I have also tried it with IE with the same results.

    Many thanks for your assistance.

    Joel Liu wrote:
    > Hi,
    > I can't reproduce the problem. Here is what I did:
    > 1) Open a page in chrome
    > 2) Click Diigolet
    > 3) Click Floating sticky note
    > 4) Add a sticky note to a private group
    > 5) Mouse over to the floating sticky note, and add another one to the same private group.
    >
    > It works for me. Could you point out whether I misunderstood your process? If not, could you invite me to your private group to figure out what happened? My email address is joel 【at】 diigo dot com.
    >
    > Thanks.
  • Joel Liu
     
    Thanks. We found a bug here and will fix it soon.
  • J Yates
     
    Excellent, thanks for your help...!
  • J Yates
     
    Hi

    If it helps or makes any difference, the same problem seems to be affecting everyone else in the group...


    J Yates wrote:
    > Excellent, thanks for your help...!
  • Joel Liu
     
    Thanks. The problem will be fixed in one or two days.
  • Joel Liu
     
    It was fixed. Please check it.

    Thanks.
  • J Yates
     
    Works, many thanks. It's much appreciated!!!!

    Regards

    Jason =)

    Joel Liu wrote:
    > It was fixed. Please check it.
    >
    > Thanks.

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