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Graham Perrin

Internet Explorer 6 with Diigo Toolbar 3.1.4 crashes when visiting http://www.adobe.com/shockwave/welcome - 74 views

Internet Explorer bug gpd4

started by Graham Perrin on 13 Nov 08
  • Graham Perrin
     
    In brief:

    1. logged on as Windows XP user centrimadmin
    2. installed Diigo toolbar
    3. logged out
    4. logged on as Windows XP user cnh1 with admin privileges
    5. opened IE 6
    6. no problem with the user's default home page
    7. progressed to http://www.adobe.com/shockwave/welcome
    8. crash:

    Error signature

    EventType : BEX P1 : iexplore.exe P2 : 6.0.2900.5512 P3 :
    48025225
    P4 : DiigoToolbar.3.1.4.dll P5 : 1.0.0.1

    Mentioned in the Microsoft error report but not subsequently found:

    D:\DOCUME~1\cnh1\LOCALS~1\Temp\WER3623.dir00\iexplore.exe.mdmp
    D:\DOCUME~1\cnh1\LOCALS~1\Temp\WER3623.dir00\appcompat.txt

    = Environment =

    * Diigo toolbar 3.1.4
    * Internet Explorer 6.0.2900.5512.xpsp-sp3-gdr-080814-1236
    * Windows XP Professional Version 2002 Service Pack 3
    * Adobe Flash Player 10,0,12,36 (upgraded from 6,0,88,0)
    * Adobe Shockwave Player 11.0.3r470
    * Windows XP user cnh1 with documents and settings on D:
    * policy settings (not my own) are effective
    * policy does at least prevent upgrade to IE 7.

    Since uninstalling Diigo 3.1.6.4 IE has become stable for the user.

    Postscript: local reference for the issue is [sussex.ac.uk #35453].

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