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Nick Drew

Firefox extension - anything that uses the internet won't work - 59 views

started by Nick Drew on 10 Nov 11
  • Nick Drew
    #1 Nick Drew on 10 Nov 11
     
    Hi all,

    Since updating my Firefox I'm having huge problems with the Diigo toolbar. For example, none of the following will work:

    1. Delete bookmark
    2. Right click link -> 'Bookmark this link to Diigo' (nothing is populated)
    3. Recommended tags (spinner just goes around and round)

    And more. However, when I bookmark a page to Diigo, it works just fine. It's almost like the extension can talk to Diigo, but the extension can't talk to the rest of the internet.

    Any suggestions very welcome, by the way I am using Firefox Aurora 9.0a2 and Diigo 5.1.0.31.

    Thanks
  • Nick Drew
    #2 Nick Drew on 21 Nov 11
     
    Bump, has anyone else experienced this?
  • sandy_diigo
    #3 sandy_diigo on 30 Nov 11
     
    Are things all well now? All the problems can not be reproduced.
  • Nick Drew
    #4 Nick Drew on 30 Nov 11
     
    Many thanks for the reply, still no joy though unfortunately.

    For example, if I right click on a URL and go 'bookmark this link to Diigo' the entire information is blank, including the URL and title, meaning it's basically completely useless.

    I thought it was maybe because I'm behind a proxy here, but even local sites are not populated with any information. It's just not grabbing the information at all, even the URL and title which it should be able to get without the internet.

    Again this is on Aurora 10.0a2
  • Joshua Johnson
    #5 Joshua Johnson on 01 Feb 12
     
    I am having the same problem, is there anything anyone has found to help? I can right click on the page and highlight, even, but as the first poster said, nothing populates when I right click, so I can't control what the extension does until I go back into my Diigo library. I'd love to go back to using Diigo to add pages to lists as I find them, instead of making take two or three times longer... It seems to work well in Chrome, but something is amiss with FF9 and FF10.
  • sandy_diigo
    #6 sandy_diigo on 07 Feb 12
     
    @Joshua Johnson
    Having tested on firefox 9.0.1 with diigo toolbar 5.1.0.32,it works fine for me. Can you please try to sign out and sign in again?
  • Joshua Johnson
    #7 Joshua Johnson on 07 Feb 12
     
    I signed out and signed in again, also removed and reinstalled; still having the same issues. Originally, clicking on the "bookmark this page to Diigo" option from a right click brought up a tiny window prompting an "ok" on the first use, but then it populated just fine. Now all I ever get is the "ok" prompt, no matte how many times I right click and select the bookmark to Diigo option.
  • sandy_diigo
    #8 sandy_diigo on 08 Feb 12
     
    Can you please try to create a new firefox profile for testing?
    Here are some instruction about how to create new profile
    http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
    After create a new profile,only install diigo as the add-on.
  • Joshua Johnson
    #9 Joshua Johnson on 28 Feb 12
     
    Sorry it took so long to respond, FF was having lots of issues, so I wiped it and started over fresh. Diigo bookmarking looked like normal and I loaded other extensions up and it stopped working again, so I was able to narrow it down to the compatibility extension, at leas that is the one I think was causing trouble. Smooth sailing, now! Thanks for your help.

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