Skip to main content

Home/ Diigo Community/ Error deleting highlights
Brian Mull

Error deleting highlights - 53 views

highlight bug duplicate hide

started by Brian Mull on 12 Feb 09
  • Hob Spillane
    #3 Hob Spillane on 07 Jul 09
     
    I'm having the same problem. I'm on Firefox 3.0.11 using Diigo addon 3.1.6.16. I was able to create an annotation once. Since then I can neither create nor delete anything.
  • Graham Perrin
    #4 Graham Perrin on 07 Jul 09
  • Graham Perrin
    #5 Graham Perrin on 07 Jul 09
     
    … and http://www.diigo.com/bookmark/https%3A%2F%2Fconfluence.workday.com%2Fpages%2Fviewpage.action%3FpageId%3D24639034 annotated by Hob Spillane, and no other bookmarks (public or private) by Hob Spillane; only the two.
  • Graham Perrin
    #6 Graham Perrin on 07 Jul 09
     
    I can not reproduce the bug. All annotations added by me (see screen shot below) were removable, using Diigo 3.1.6.16 with Firefox 3.5 on Mac OS X, without error.



  • Graham Perrin
    #7 Graham Perrin on 07 Jul 09
  • Hob Spillane
    #8 Hob Spillane on 07 Jul 09
     
    Hi Graham,

    I can't share the link in question as its private, but here's some information I've gathered using Charles Proxy. For a annotation delete this is what the http request/response looks like:

    REQUEST:

    POST /chappai/pv=13/ct=tb/cv=3.1.6.16/user=hspillan/cmd=annotation_delete/ HTTP/1.1
    Host: toolbar3.diigo.com
    User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
    Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Accept-Language: en-us,en;q=0.5
    Accept-Encoding: gzip,deflate
    Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
    Keep-Alive: 300
    Content-Type: application/x-www-form-urlencoded; charset=UTF-8
    Content-Length: 131
    Cookie: __utma=17482284.1357612812009051400.1246327487.1246977802.1246981775.4; __utmz=17482284.1246977802.3.3.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=diigo; CHKIO=3b05c32164ec74e3280f5f04ccf51811; diigoandlogincookie=f1-.-hspillan-.-20-.-1; __utmc=17482284; _smasher_session=ce467404cdc8340d911fcbca0283f667; __utmb=17482284.4.10.1246981775
    Pragma: no-cache
    Cache-Control: no-cache

    cmd=annotation_delete&v=13&_nocache=0.017823313328074852&json=%7B%22id%22%3A%221bae12509306113353d0e76d94b2dfaa%22%7D&user=hspillan


    RESPONSE:
    HTTP/1.1 200 OK
    Server: nginx/0.5.26
    Date: Tue, 07 Jul 2009 15:50:59 GMT
    Content-Type: text/plain; charset=UTF-8
    Transfer-Encoding: chunked
    Connection: keep-alive
    Set-Cookie: _smasher_session=ce467404cdc8340d911fcbca0283f667; domain=diigo.com; path=/
    X-Runtime: 0.08052
    ETag: "e786c0a4e11fbf153596aec7161b944e"
    Cache-Control: private, max-age=0, must-revalidate
    Content-Encoding: gzip

    {"code":1,"user":"hspillan","cmd":"annotation_delete","result":{"id":"1bae12509306113353d0e76d94b2dfaa"},"transId":""}


    Here's the request/response for the annotation delete that fails:

    REQUEST:
    POST /chappai/pv=13/ct=tb/cv=3.1.6.16/user=hspillan/cmd=annotation_delete/ HTTP/1.1
    Host: toolbar3.diigo.com
    User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
    Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    Accept-Language: en-us,en;q=0.5
    Accept-Encoding: gzip,deflate
    Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
    Keep-Alive: 300
    Content-Type: application/x-www-form-urlencoded; charset=UTF-8
    Content-Length: 129
    Cookie: __utma=17482284.1357612812009051400.1246327487.1246977802.1246981775.4; __utmz=17482284.1246977802.3.3.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=diigo; CHKIO=3b05c32164ec74e3280f5f04ccf51811; diigoandlogincookie=f1-.-hspillan-.-20-.-1; __utmc=17482284; _smasher_session=ce467404cdc8340d911fcbca0283f667; __utmb=17482284.4.10.1246981775
    Pragma: no-cache
    Cache-Control: no-cache

    cmd=annotation_delete&v=13&_nocache=0.6145374659593581&json=%7B%22id%22%3A%2222e2fb0743315c54406045ab6370ed23%22%7D&user=hspillan


    RESPONSE:
    HTTP/1.1 200 OK
    Server: nginx/0.5.26
    Date: Tue, 07 Jul 2009 15:51:05 GMT
    Content-Type: text/plain; charset=UTF-8
    Transfer-Encoding: chunked
    Connection: keep-alive
    Set-Cookie: _smasher_session=ce467404cdc8340d911fcbca0283f667; domain=diigo.com; path=/
    X-Runtime: 0.09927
    ETag: "b2639f592d1a5688b8d24758e10ed472"
    Cache-Control: private, max-age=0, must-revalidate
    Content-Encoding: gzip

    {"code":0,"transId":"","user":"hspillan","cmd":"annotation_delete","result":null}


    Hope that helps. Let me know if there's any other data I can collect for you.

    -Hob
  • Graham Perrin
    #9 Graham Perrin on 07 Jul 09
     
    Discrepancy

    1. At http://www.diigo.com/user/Hspillan I added one comment to the bookmark of MSS - The Wheel (of Fortune?) - UI - Confluence; mentioning that the bookmarked item is not visible to the public (it requires authentication).

    2. The comment appeared there.

    3. The comment does not appear at http://www.diigo.com/bookmark/https%3A%2F%2Fconfluence.workday.com%2Fpages%2Fviewpage.action%3FpageId%3D24639034

    4. A reload of http://www.diigo.com/user/Hspillan counts two (2) annotations for the bookmarked item, but presents only one. Mine seems to be missing, or lost.
  • Graham Perrin
    #10 Graham Perrin on 07 Jul 09
     
    The discrepancy outlined at comment #9 above is spun off to a separate topic,
    Comments added via someone else's bookmarks are counted but missing/invisible

    The discrepancy outlined at comment #7 above is more curious.

    @ Hob Spillane: thanks for the information gathering. You might like to clear from your computer any sensitive cookie-related information that's in comment #8.

    @ Brian Mull: can you offer the URL of an affected item?

    Thanks
    Graham
  • Graham Perrin
    #12 Graham Perrin on 08 Jul 09
     
    Graham Perrin wrote:

    > i) Using Diigo online, the web interface, can you delete the duplicates?

    Update

    duplicate overlapped highlights can not be deleted

    - if the duplicates are limited to your My bookmarks copy of a bookmark, then (fingers crossed) it should be possible to de-duplicate through that UI

    - if the duplicate highlights have been copied to a group, then fixing the issue may be more difficult.

To Top

Start a New Topic » « Back to the Diigo Community group