I'm having the same problem. I'm on Firefox 3.0.11 using Diigo addon 3.1.6.16. I was able to create an annotation once. Since then I can neither create nor delete anything.
I can not reproduce the bug. All annotations added by me (see screen shot below) were removable, using Diigo 3.1.6.16 with Firefox 3.5 on Mac OS X, without error.
I can't share the link in question as its private, but here's some information I've gathered using Charles Proxy. For a annotation delete this is what the http request/response looks like:
1. At http://www.diigo.com/user/Hspillan I added one comment to the bookmark of MSS - The Wheel (of Fortune?) - UI - Confluence; mentioning that the bookmarked item is not visible to the public (it requires authentication).
4. A reload of http://www.diigo.com/user/Hspillan counts two (2) annotations for the bookmarked item, but presents only one. Mine seems to be missing, or lost.
@ Hob Spillane: thanks for the information gathering. You might like to clear from your computer any sensitive cookie-related information that's in comment #8. @ Brian Mull: can you offer the URL of an affected item?
http://www.diigo.com/bookmark/http%3A%2F%2Fgroups.diigo.com%2FDiigo_HQ%2Fforum%2Ftopic%2Ferror-deleting-highlights-41432 annotated by Hob Spillane
The one annotation by Hob Spillane visible at http://www.diigo.com/bookmark/http%3A%2F%2Fgroups.diigo.com%2FDiigo_HQ%2Fforum%2Ftopic%2Ferror-deleting-highlights-41432 is
* not visible in the Diigo 3.1.6.16 view of http://groups.diigo.com/Diigo_HQ/forum/topic/error-deleting-highlights-41432
* not visible in the Diigolet 3.1b538 view of http://groups.diigo.com/Diigo_HQ/forum/topic/error-deleting-highlights-41432
I can't share the link in question as its private, but here's some information I've gathered using Charles Proxy. For a annotation delete this is what the http request/response looks like:
REQUEST:
POST /chappai/pv=13/ct=tb/cv=3.1.6.16/user=hspillan/cmd=annotation_delete/ HTTP/1.1
Host: toolbar3.diigo.com
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 300
Content-Type: application/x-www-form-urlencoded; charset=UTF-8
Content-Length: 131
Cookie: __utma=17482284.1357612812009051400.1246327487.1246977802.1246981775.4; __utmz=17482284.1246977802.3.3.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=diigo; CHKIO=3b05c32164ec74e3280f5f04ccf51811; diigoandlogincookie=f1-.-hspillan-.-20-.-1; __utmc=17482284; _smasher_session=ce467404cdc8340d911fcbca0283f667; __utmb=17482284.4.10.1246981775
Pragma: no-cache
Cache-Control: no-cache
cmd=annotation_delete&v=13&_nocache=0.017823313328074852&json=%7B%22id%22%3A%221bae12509306113353d0e76d94b2dfaa%22%7D&user=hspillan
RESPONSE:
HTTP/1.1 200 OK
Server: nginx/0.5.26
Date: Tue, 07 Jul 2009 15:50:59 GMT
Content-Type: text/plain; charset=UTF-8
Transfer-Encoding: chunked
Connection: keep-alive
Set-Cookie: _smasher_session=ce467404cdc8340d911fcbca0283f667; domain=diigo.com; path=/
X-Runtime: 0.08052
ETag: "e786c0a4e11fbf153596aec7161b944e"
Cache-Control: private, max-age=0, must-revalidate
Content-Encoding: gzip
{"code":1,"user":"hspillan","cmd":"annotation_delete","result":{"id":"1bae12509306113353d0e76d94b2dfaa"},"transId":""}
Here's the request/response for the annotation delete that fails:
REQUEST:
POST /chappai/pv=13/ct=tb/cv=3.1.6.16/user=hspillan/cmd=annotation_delete/ HTTP/1.1
Host: toolbar3.diigo.com
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 300
Content-Type: application/x-www-form-urlencoded; charset=UTF-8
Content-Length: 129
Cookie: __utma=17482284.1357612812009051400.1246327487.1246977802.1246981775.4; __utmz=17482284.1246977802.3.3.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=diigo; CHKIO=3b05c32164ec74e3280f5f04ccf51811; diigoandlogincookie=f1-.-hspillan-.-20-.-1; __utmc=17482284; _smasher_session=ce467404cdc8340d911fcbca0283f667; __utmb=17482284.4.10.1246981775
Pragma: no-cache
Cache-Control: no-cache
cmd=annotation_delete&v=13&_nocache=0.6145374659593581&json=%7B%22id%22%3A%2222e2fb0743315c54406045ab6370ed23%22%7D&user=hspillan
RESPONSE:
HTTP/1.1 200 OK
Server: nginx/0.5.26
Date: Tue, 07 Jul 2009 15:51:05 GMT
Content-Type: text/plain; charset=UTF-8
Transfer-Encoding: chunked
Connection: keep-alive
Set-Cookie: _smasher_session=ce467404cdc8340d911fcbca0283f667; domain=diigo.com; path=/
X-Runtime: 0.09927
ETag: "b2639f592d1a5688b8d24758e10ed472"
Cache-Control: private, max-age=0, must-revalidate
Content-Encoding: gzip
{"code":0,"transId":"","user":"hspillan","cmd":"annotation_delete","result":null}
Hope that helps. Let me know if there's any other data I can collect for you.
-Hob
1. At http://www.diigo.com/user/Hspillan I added one comment to the bookmark of MSS - The Wheel (of Fortune?) - UI - Confluence; mentioning that the bookmarked item is not visible to the public (it requires authentication).
2. The comment appeared there.
3. The comment does not appear at http://www.diigo.com/bookmark/https%3A%2F%2Fconfluence.workday.com%2Fpages%2Fviewpage.action%3FpageId%3D24639034
4. A reload of http://www.diigo.com/user/Hspillan counts two (2) annotations for the bookmarked item, but presents only one. Mine seems to be missing, or lost.
Comments added via someone else's bookmarks are counted but missing/invisible
The discrepancy outlined at comment #7 above is more curious.
@ Hob Spillane: thanks for the information gathering. You might like to clear from your computer any sensitive cookie-related information that's in comment #8.
@ Brian Mull: can you offer the URL of an affected item?
Thanks
Graham
> i) Using Diigo online, the web interface, can you delete the duplicates?
Update
duplicate overlapped highlights can not be deleted
- if the duplicates are limited to your My bookmarks copy of a bookmark, then (fingers crossed) it should be possible to de-duplicate through that UI
- if the duplicate highlights have been copied to a group, then fixing the issue may be more difficult.