Edit Tags: Does not work - 46 views

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  #1 Exploring Life on 10 Aug 09

   

  Problem: I am unable to: a) change the name of an existing tag; or b) or delete an existing tag.
  
  Process:
  1. Under "Edit-Tags"
  2. Click on tag I wish to edit
  3. Click on delete
  4. Verify delete with "OK" in pop up window
  5. Diigo indicates that tag has been successfully deleted
  6. Refresh the screen and original tag reappears as it was
  7. If I change the name of the tag instead of deleting it the exact same problem occurs
  
  Tested using Max OSX 10.5.8 with both Firefox and Safari.
  
  Contacted Diigo one week ago re problem and was told they are looking into it. I am wondering how serious the problem is. If I can't edit existing tags then I will be unable to use Diigo.

   

  <div class="cArrow"> </div><div class="cContentInner">Problem: I am unable to: a) change the name of an existing tag; or b) or delete an existing tag. <br /> <br /> Process: <br /> 1. Under "Edit-Tags" <br /> 2. Click on tag I wish to edit <br /> 3. Click on delete <br /> 4. Verify delete with "OK" in pop up window <br /> 5. Diigo indicates that tag has been successfully deleted <br /> 6. Refresh the screen and original tag reappears as it was <br /> 7. If I change the name of the tag instead of deleting it the exact same problem occurs <br /> <br /> Tested using Max OSX 10.5.8 with both Firefox and Safari. <br /> <br /> Contacted Diigo one week ago re problem and was told they are looking into it. I am wondering how serious the problem is. If I can't edit existing tags then I will be unable to use Diigo.</div>

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  #3 Exploring Life on 11 Aug 09

   

  I tried the process with several tags this time. I discovered that there are some tags I can change and there are others that will not change.
  
  For example, I have one tag "body-functional-medicine" that cannot be edited (http://www.diigo.com/user/exploringlife/body-functional-medicine) - and there are no bookmarks associated with the tag.
  
  However, I tried renaming the tag "slow" to "slow2" and it worked fine (I changed it back to "slow" in case you go looking for that) - this tag does have bookmarks associated with it.
  
  There are several tags that do not have bookmarks associated with them and it seems to be these that I am unable to delete. Any advice?

   

  <div class="cArrow"> </div><div class="cContentInner">I tried the process with several tags this time. I discovered that there are some tags I can change and there are others that will not change. <br /> <br /> For example, I have one tag "body-functional-medicine" that cannot be edited (<a target="_blank" rel="nofollow" href="http://www.diigo.com/user/exploringlife/body-functional-medicine)">http://www.diigo.com/user/exploringlife/body-functional-medicine)</a> - and there are no bookmarks associated with the tag. <br /> <br /> However, I tried renaming the tag "slow" to "slow2" and it worked fine (I changed it back to "slow" in case you go looking for that) - this tag does have bookmarks associated with it. <br /> <br /> There are several tags that do not have bookmarks associated with them and it seems to be these that I am unable to delete. Any advice? </div>

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  #4 Graham Perrin on 11 Aug 09

   

  Exploring Life wrote:
  
  > some tags I can change and there are others that will not
  
  If the affected tags arose from an import (from a service other than Diigo), then:
  
  * this issue with Diigo 3 beta services at diigo.com is frequently reported
  * the 'stickiness' of affected tags tends to pass, after a time.
  

  ---

  
  Postscript
  
  Re: issues with imported tags simply passing after a time, see for example http://groups.diigo.com/Diigo_HQ/forum/topic/47063#13 comment #13.

   

  <div class="cArrow"> </div><div class="cContentInner">Exploring Life wrote: <br /> <br /> > some tags I can change and there are others that will not <br /> <br /> If the affected tags arose from an import (from a service other than Diigo), then: <br /> <br /> * this issue with Diigo 3 beta services at diigo.com is frequently reported <br /> * the 'stickiness' of affected tags tends to pass, after a time. <br /> <hr /> <br /> <b>Postscript</b> <br /> <br /> Re: <u>issues with imported tags</u> simply passing after a time, see for example <a rel="nofollow" href="http://groups.diigo.com/Diigo_HQ/forum/topic/47063#13">http://groups.diigo.com/Diigo_HQ/forum/topic/47063#13</a> comment #13.</div>

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