Customize search in not working - 32 views

• 
  #1 Ivan on 05 Oct 07

   

  Hi!
  
  Customize search is not working for me - when I click an empty field is displayed, so it looks like this:
  
  Your Search Categories
  EMPTY NARROW RECTANGLE
  Add preset categories and engines
  Add custom category
  
  Latest version of the firefox extension, also tried with the explorer toolbar.
  Also cannot reset the whole thing either.

   

  <div class="cArrow"> </div><div class="cContentInner">Hi! <br /> <br /> Customize search is not working for me - when I click an empty field is displayed, so it looks like this: <br /> <br /> Your Search Categories <br /> EMPTY NARROW RECTANGLE <br /> Add preset categories and engines <br /> Add custom category <br /> <br /> Latest version of the firefox extension, also tried with the explorer toolbar. <br /> Also cannot reset the whole thing either.</div>

  ...

  Cancel
• 
  #2 Maggie Tsai on 06 Oct 07

   

  Have you ever been able to access it earlier?
  
  Please close and restart your FF, sign in to your account, and click this page again http://www.diigo.com/customize_search
  
  What's your computer specs and what browser extensions do you have?

   

  <div class="cArrow"> </div><div class="cContentInner">Have you ever been able to access it earlier? <br /> <br /> Please close and restart your FF, sign in to your account, and click this page again <a href="http://www.diigo.com/customize_search" rel="nofollow" target="_blank">http://www.diigo.com/customize_search</a> <br /> <br /> What's your computer specs and what browser extensions do you have?</div>

  ...

  Cancel
• 
  #3 Ivan on 06 Oct 07

   

  I cannot access it using at least three different computers (two windows XP and one Mac OS X)
  On win machines i tried explorer (i think v.5) with latest toolbar and latest firefox with latest toolbar (did firefox/extensions updates yesterday). On mac os x system i have an optimized build of firefox (bon echo) and latest toolbar too.
  Could it be an issue with the diigo's database entry for my search settings?
  
  
  maggie_diigo wrote:
  > Have you ever been able to access it earlier?
  >
  > Please close and restart your FF, sign in to your account, and click this page again http://www.diigo.com/customize_search
  >
  > What's your computer specs and what browser extensions do you have?

   

  <div class="cArrow"> </div><div class="cContentInner">I cannot access it using at least three different computers (two windows XP and one Mac OS X) <br /> On win machines i tried explorer (i think v.5) with latest toolbar and latest firefox with latest toolbar (did firefox/extensions updates yesterday). On mac os x system i have an optimized build of firefox (bon echo) and latest toolbar too. <br /> Could it be an issue with the diigo's database entry for my search settings? <br /> <br /> <br /> maggie_diigo wrote: <br /> > Have you ever been able to access it earlier? <br /> > <br /> > Please close and restart your FF, sign in to your account, and click this page again <a href="http://www.diigo.com/customize_search" rel="nofollow" target="_blank">http://www.diigo.com/customize_search</a> <br /> > <br /> > What's your computer specs and what browser extensions do you have?</div>

  ...

  Cancel
• 
  #4 Ivan on 14 Oct 07

   

  still not working...
  Explorer reports errors, piece of the source code for the element I cannot see is here:
  
  DIV id='mainDiv' >
  
  
  table id="mainTable" >

  Your Search Categories

  
  ul class="sortable boxier" id="categoryList" >
  /td >
  
  don't know how to make code show...
  Anything else I can do to help you to sort this one out?

   

  <div class="cArrow"> </div><div class="cContentInner">still not working... <br /> Explorer reports errors, piece of the source code for the element I cannot see is here: <br /> <br /> DIV id='mainDiv' > <br /> <br /> <br /> table id="mainTable" ><h4>Your Search Categories</h4> <br /> ul class="sortable boxier" id="categoryList" > <br /> /td > <br /> <br /> don't know how to make code show... <br /> Anything else I can do to help you to sort this one out?</div>

  ...

  Cancel
• 
  #5 Ivan on 22 Oct 07

   

  hi!
  still not working....
  any chance to have it fixed please?

   

  <div class="cArrow"> </div><div class="cContentInner">hi! <br /> still not working.... <br /> any chance to have it fixed please?</div>

  ...

  Cancel
• 
  #6 Mah Saito on 22 Oct 07

   

  Hi,
  
  Can you find "RESTORE DEFAULT" button in "Search Menu Customization" page?
  Did you already try it?
  
  Mah,

   

  <div class="cArrow"> </div><div class="cContentInner">Hi, <br /> <br /> Can you find "RESTORE DEFAULT" button in "Search Menu Customization" page? <br /> Did you already try it? <br /> <br /> Mah,</div>

  ...

  Cancel
• 
  #7 Ivan on 22 Oct 07

   

  hi!
  Yes tried it.
  The button is there, clicking it has no effect.

   

  <div class="cArrow"> </div><div class="cContentInner">hi! <br /> Yes tried it. <br /> The button is there, clicking it has no effect.</div>

  ...

  Cancel
• 
  #8 Mah Saito on 22 Oct 07

   

  Hi, ivanhoe
  
  I see...
  
  I tried operate Firefox about:config(There is in "pref.js"). But, it was overwrited by server settings on restart.
  It seems server data of yours ware deleted.
  
  I can't help you any more... You need to ask to fix them to Diigo Staff...

   

  <div class="cArrow"> </div><div class="cContentInner">Hi, ivanhoe <br /> <br /> I see... <br /> <br /> I tried operate Firefox about:config(There is in "pref.js"). But, it was overwrited by server settings on restart. <br /> It seems server data of yours ware deleted. <br /> <br /> I can't help you any more... You need to ask to fix them to Diigo Staff...</div>

  ...

  Cancel
• 
  #9 Ivan on 22 Oct 07

   

  got it, thanks mate.
  I'll try to experiment with it, will let you know if it works....

   

  <div class="cArrow"> </div><div class="cContentInner">got it, thanks mate. <br /> I'll try to experiment with it, will let you know if it works....</div>

  ...

  Cancel

To Top