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Though the article is geared for married couples, some of the communication pointers are applicable to any situation where two people are trying to resolve a conflict. Psychologist Dr. John Gottman advocates the ATTUNE model, where both speaker and listener have responsibilities to uphold; the actual article further describes these responsibilities and what they entail. Speaker's Role A = Awareness T = Tolerance T = Transforming criticisms into wishes and positive needs Listener's Role U = Understanding N = Non-Defensive Listening E = Empathy During his research, Dr. Gottman discovered that problem solving or giving your partner advice before understanding their feelings or perspective is counterproductive and actually interferes with reaching a resolution. Learning how to use conflict as an opportunity to understand and get to know each other better is a vital part of attunement.