Group items tagged

discussion of the relative merits of immediate feedback (exit surveys) vs. online satisfaction surveys sent to all students

crowdsourcing example surveys

survey results on writing in the workplace/ on-the-job writing

survey data with written responses covering administration, budget, programming, physical space, and many more topics

This study examined the perspectives of both tutors at university writing centers and the Non-Native English Speaking (NNES) students who use the centers. Using qualitative methods, this study looked at perceptions of the academic writing needs of the NNES students, along with characteristics of tutoring sessions which made the sessions successful in the eyes of tutors and students. The study used interviews, observations, a survey, and artifacts to look at these topics and then compared the perceptions of tutors and students. Additionally, the study compared writing centers at two universities, one of which employs an ESL specialist, in order to learn if employing this specialist affects success for the tutors and NNES students. Results indicate that student and tutor perceptions of student needs were similar in that they expressed consistent need for grammar assistance and help with low-order concerns (LOCs). Sessions at both universities were successful, according to tutors and students, if sessions focused on these grammar and LOC needs. Employing an ESL specialist did not affect the perceptions of students or tutors nor did it seem to effect the success of sessions for either students or tutors.

see also: http://lyris.ttu.edu/read/messages?id=18845160 see also: http://lyris.ttu.edu/read/messages?id=22233331

conversation and survey results from the 2010 IWCA SIG on Assessment

The goal of the WPA Census is to create an online database that would serve as a first stop for people to find answers to questions that come up often in writing program administration practice and research.  The WPA Census embodies the idea that the administrative work of WPAs, WCDs, and WAC directors is scholarship. By ultimately providing these directors with a database that catalogs and organizes the diversity of writing programs, the Census will allow researchers to analyze macro- and micro-trends in the landscape of US institutions.

Suggests that writing centers should look to Long's Reactive Behavior Patters in order to better understand writer and writing center consultant behavior.

The WPA Census is a database from 700+ four-year institutions representing all 50 states from a variety of institutional types. At the time of this bookmarking (March 2015), the results are not yet on an accessible website. To check on the progress of the census, you can follow their Facebook page.

how do you encourage students to "reflect on their own tutoring/consulting practices"?