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Javier E

Let's Play - Making Travel a Game - NYTimes.com - 0 views

  • author of the new book “The Gamification Revolution” and chair of the annual Gsummit in San Francisco, describes it as the process of using the best ideas from games, loyalty and behavioral economics to engage people and solve problems (or both). It generally involves the use of motivational techniques and psychological triggers, like being alerted to a challenge or offered an opportunity for higher status, often in combination with digital candy like badges, points and leader boards.
  • Some of the fundamental ideas are derived from research by the social scientist BJ Fogg at Stanford University; you can learn about gaming your own behavior at Behaviorwizard.org.
  • things elemental to travel are also elemental to gamification. Hard-core travelers like to keep score: they know how many countries they’ve visited and how many miles they’ve flown. They take pleasure in accumulating badges, like stamps on their passport (and, in bygone days, stickers on their luggage). They check off must-see landmarks like the Eiffel Tower and the Parthenon as if they are levels in a video game. Even the act of traveling from one place to another becomes a personal challenge: to do so with ever more speed and status.
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  • great gaming experiences speak to our inner desire for mastery, autonomy and purpose, Mr. Zichermann noted. The same can be said of travel. “Why do we travel?” he said. “It’s all about creating memories and discovering ourselves. Gamification is perfectly aligned with that.”
  • Gamification can engage people simply by making travel more playful and social, like Virgin America’s new seat-to-seat delivery feature that encourages fliers to “get lucky” by sending one another cocktails and messages through the entertainment system touchscreens on seatbacks
  • Even acquiring travel skills has become a game with language-learning Web sites like Duolingo and MindSnacks.
  • Despite gamification’s popularity, there are many poorly designed experiences. In fact, the technology research company Gartner is predicting that by next year 80 percent of gamification projects will fail to meet business objectives. When done right, however, gamification can garner brand loyalty while also helping travelers interact, learn, share opinions and explore the world.
  • companies that specialize in gamification say they are trying to design experiences that are emotional, that delight or surprise, unlike early loyalty programs
Javier E

Opinion | The Left's Fever Is Breaking - The New York Times - 0 views

  • In June the Intercept’s Ryan Grim wrote about the toll that staff revolts and ideologically inflected psychodramas were taking on the work: “It’s hard to find a Washington-based progressive organization that hasn’t been in tumult, or isn’t currently in tumult.”
  • That’s why the decision by Maurice Mitchell, the national director of the progressive Working Families Party, to speak out about the left’s self-sabotaging impulse is so significant. Mitchell, who has roots in the Black Lives Matter movement, has a great deal of credibility; he can’t be dismissed as a dinosaur threatened by identity politics
  • But as the head of an organization with a very practical devotion to building electoral power, he has a sharp critique of the way some on the left deploy identity as a trump card. “Identity and position are misused to create a doom loop that can lead to unnecessary ruptures of our political vehicles and the shuttering of vital movement spaces,
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  • All the problems Mitchell elucidates have been endemic to the left for a long time. Destructive left-wing purity spirals are at least as old as the French Revolution.
  • Mitchell’s piece systematically lays out some of the assertions and assumptions that have paralyzed progressive outfits.
  • Among them are maximalism, or “considering anything less than the most idealistic position” a betrayal; a refusal to distinguish between discomfort and oppression; and reflexive hostility to hierarchy.
  • He criticizes the insistence “that change on an interpersonal or organizational level must occur before it is sought or practiced on a larger scale,” an approach that keeps activists turned inward, along with the idea that progressive organizations should be places of therapeutic healing.
  • Among many progressive leaders, though, it’s been received eagerly and gratefully. It “helped to put language to tensions and trends facing our movement organizations,” Christopher Torres, an executive director of the Leadership for Democracy and Social Justice institute, said at a Tuesday webinar devoted to the article.
  • It’s not surprising that such counterproductive tendencies became particularly acute during the pandemic, when people were terrified, isolated and, crucially, very online
  • “On balance, I think social media has been bad for democracy,” Mitchell told me.
  • as Mitchell wrote in his essay, social media platforms reward shallow polemics, “self-aggrandizement, competition and conflict.” These platforms can give power to the powerless, but they also bestow it on the most disruptive and self-interested people in any group, those likely to take their complaints to Twitter rather than to their supervisors or colleagues.
  • The gamification of discourse through likes and retweets, he said, “flies in the face of building solidarity, of being serious about difference, of engaging in meaningful debate and struggle around complex ideas.”
  • The publication of “Building Resilient Organizations” and the conversation around it are signs that the fever Mitchell describes is beginning to break.
  • that doesn’t mean the dysfunctions Mitchell identified will go away on their own once people start spending more time together. He puts much of the onus on leaders to be clear with employees about the missions of their organizations and their decision-making processes and to take emotional maturity into account in hiring decisions.
  • the ultimate aim of social justice work should not be the refinement of one’s own environment. “Building resilient and strong organizations is not the end goal,” said Mitchell. “It’s a means to building power so we can defeat an authoritarian movement that wants to take away democracy.” Here’s to remembering that in 2023.
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