“He can’t get stuck on healing hearts,” said Shakeima Chatman, 46, a real estate agent. “But he can institute policies and regulation.”What gave them hope: that Mr. Biden was comfortable among Black voters on the campaign trail and the loyalty he showed to Mr. Obama as his vice president.What worried them: that he favorably invoked segregationists in the name of bipartisanship, that he said Black people who did not support him “ain’t Black,” and that he told wealthy donors at a fund-raiser that “nothing would fundamentally change” if he was elected.For Black communities, it must.“Policies created these disparities,” said Cleo Scott Brown, who is 66. “Policy has to fix it.”