Facebook Whistleblower's Testimony Builds Momentum for Tougher Tech Laws - WSJ - 0 views
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“I saw Facebook repeatedly encounter conflicts between its own profit and our safety. Facebook consistently resolved these conflicts in favor of its own profits,” Ms. Haugen told a Senate consumer protection subcommittee. “As long as Facebook is operating in the shadows, hiding its research from public scrutiny, it is unaccountable. Until the incentives change, Facebook will not change.”
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“There is no one currently holding Mark accountable but himself,” she said. Facebook under Mr. Zuckerberg makes decisions based on how they will affect measurements of user engagement, rather than their potential downsides for the public, she said.
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“Mark has built an organization that is very metrics-driven,” she said. “The metrics make the decision. Unfortunately that itself is a decision.”
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