I've had nothing good to say about email and mailing lists since like forever. So in writing this post I'm having to eat some serious crow.
Contents contributed and discussions participated by Eloise Pasteur
HighTouch: Freerange Tools: Email and mailing lists - 1 views
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Our group runs the mailing lists for a much larger organization. We are currently running in the neighborhood of 65 lists, with several having memberships numbering in the hundreds. In spite of that, our little workgroup of 8 has sent over twice as many messages as the second most active group. So where we may not use general mailing lists anymore, having migrated to social networks for our conversations, we still conduct a ton of conversations using our private little mailing list.
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The bottom line is that freerange workgroups hyper-communicate. They communicate a lot. They share like mad-- cuts to their flat and transparent nature. They use the best tool for the job. Email and mailing lists are incredibly important communication tools when used right. They are perfect for what they are, a delayed time, question and answer, and FYI mechanism for small freerange teams.
Into the Blogosphere: Rhetoric, Community, and Culture of Weblogs: Women and Children L... - 0 views
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Males and females are distributed unequally across the age categories, as shown in Figure 1 (for the earlier sample) and Figure 2 (for the later sample). That is, there are more female than male “teens,” and more male than female “adults.” Participation by gender is equal only in the “emerging adult” category in the later sample.
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Age was coded into two categories for the earlier sample (adult and teen, operationalized as less than 20 years of age). For the later sample, we added an “emerging adult” category for authors between the ages of 20 and 25 (cf. Arnett, 2000), based on our impression after coding the first sample that many “adult” blog authors were in their early 20's
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Google's Assault On Wikipedia ~ Stephen's Web ~ by Stephen Downes - 0 views
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Obasanjo writes, "Google is tipping it's search results to favor Knol. Or at least that is the conclusion of several search engine optimization (SEO) experts and also jibes with my experiences." He Danny Sullivan, who writes, "I was surprised to see a post covering how Knol's How to Backpack was already hitting the number three spot on Google. Really? I mean, how many links could this page have gotten already?" Also, Aaron Wall notes that "if Google notices duplicate content then it favors the content on Knol over a site that has existed for years and has decent PageRank."
Second Life®, First Person: Throwing in the Web 2.0 Towel - 0 views
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I started uploading my photos into Picasa because it’s run by Google, just like Blogger is. And now I think I’m stuck. I certainly don’t want to move everything I’ve got in Picasa over to Flickr, and I don’t want to just start putting the new stuff on Flickr because the idea of scattering my photos across two hosting sites just bothers me.
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There are too many people to follow, and it just got sort of overwhelming. I had a hard time following conversations between people, and before long I was spending huge chunks of my workday just trying to catch up on friends’ Tweets. On top of all that, I also had a hard time coming up with things to say in my own Tweets. Frankly, I can’t imagine why anyone would find the daily minutiae of my life to be worth reading, and the 140-character limit on each Tweet seemed to prevent discussion of anything more deep.
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All of a sudden, it seemed like everyone moved over to Plurk. This was about the time I took my little summer vaca from SL, and so I haven’t even given a serious look to Plurk, but my superficial examination has left me thoroughly confused. I guess it’s like Twitter on steroids, with all the pressure to microblog and keep up with other folks’ microblogs, but with the added pressure of a reputation rating called “karma”! No thanks.
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HighTouch: Rule 1 for Community Engagement: Responsiveness - 0 views
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How they sold a million phones I'm not exactly sure. By the time I got to the front of the line at around 10:30p Eastern I would say that 80% of the customers were walking away empty handed. The transactions were failing at the point where Apple connected to the AT&T database. Apple was doing their best to provide service to their customers at 10:30 on a Friday night. Their partner, the entity that could have sent most of the customers home fat and happy was not. AT&T customer support was closed. They were still working industrial era "office hours". Not only were they closed on Friday night, they were closed for the entire weekend. A dramatic example of two partners with very different DNA.
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I've been thinking about this a lot. Somewhere I heard, and I wish I could remember where, that the average time for a person to get their first response via Yahoo Answers in Korea is 45 seconds. That's a remarkable response time when you realize that the answer is most likely being typed on a mobile phone. Now, that answer is most probably crap, but the point remains-- in this new world people have an expectation of an almost instantaneous response. If you aren't prepared to offer instantaneous service then you shouldn't attempt to offer the service at all as you are most likely going to disappoint.
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The first rule of community engagement: You have to respond. A real person has to respond, and you need to do it lightning fast. Anything less and you've disappointed. It's okay if you respond and say, "We hear you, and we're working on it." But it's not okay to answer with dead silence, or to say "Well get back to you first thing Monday morning. Have a nice weekend."
The Otherland Group - Blog: Google's Virtual World Lively, the Second Life Killer - 0 views
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And of course, the web is already overflowing with head lines saying "The Second Life Killer is finally here!" Hmmm... While you ALWAYS have to take Google's project seriously ... is hard to see a Second Life "Killer" here.
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Lively reminds me of IMVU, Vivaty and the early Kaneva. It is not a virtual "world" but a network of loosely connected scenes. This is a quite popular model for many platforms calling themselves "virtual worlds", which appeared on the market in the last 3 years. I am uncertain, if this model will be too successful in the long run.
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This does not mean, that this could not reach a huge target audience. But the competition is already there. And some of the products already on the market do not look too bad. Vivaty, which has a very similar approach (as far as one can judge it now), has the big advantage of being tightly integrated with Facebook and AIM.
Dusan Writer's Metaverse » Google's Lively: The Virtual World is No Metavers... - 0 views
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As GigaOm reports, it’s more akin to the 800 lb gorilla in the room giving a wave and saying “Yeah, I’m here.” Only it turns out that it’s wearing a tutu and has blue hair.
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Instead, Google gives us. Hmmm. Well, it’s kind of like IMVU. Or Kaneva. And certainly a lot like Vivaty, whose integration into Facebook makes it the current, um, 3D Facebook:
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Why Be Lively? So what gives? So far, there’s nothing NEW here, nothing that wasn’t done on a 100 other platforms. So why do it at all?
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