How? Small steps, most of them logical and obvious, such as:
change performance appraisal guidelines so that knowledge sharing is taken into consideration
find out about someone’s knowledge sharing habits not by checking the amount of posts on the intranet but by asking their peers (check for quality of contributions and willingness to help, for example)
use knowledge audit questionnaires and interviews to gather data (obviously!) and to, simultaneously, emphasise the behaviours expected from staff
have idea banks but make the idea cycle completely open and transparent so that ideas are owned and worked on by all those interested
review the way the organisation rewards and recognises new ideas, new business, good results, etc..
Nigel Coutts on 27 Jan 19We are driven by curiosity. It is an innately human quality that has driven us to explore, ask questions, investigate, wonder why and search for a deeper understanding. In a very fundamental way curiosity is the driver of all self-directed learning. It is our desire to find out more, unlock new knowledge and answer our questions (big ones and little ones) that compels us to learn. Sir Ken Robinson famously and provocatively asked "Do Schools Kill Creativity?". The same question might be asked about curiosity.
