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If you have yet to implement eCommerce Live Chat to your website's marketing strategy, now is as good a time as any to start. For ecommerce stores specifically, live chat can boost your brand's credibility, deliver a better customer service experience, and move visitors further down the conversion funnel. If you're looking to boost your ecommerce sales using live chat, here are three tips to get started. Train your team properly Create a character Optimize for mobile When done right, live chat can do wonders for your business including improving lead generation, increasing ROI, and cultivating a satisfying customer service experience. It's frustrating when businesses are difficult to reach for questions, issues, or concerns. With live chat, users get the help they need much faster while your business continues to grow and prosper.

Utilizing live chat to its full potential can have a profound impact on boosting e-commerce sales. Needle moves online shoppers from browsers to buyers with a seamless ecommerce live chat experience using advocates, experts, or fanatics of your brand. We thought you might, so we've put together some top tips on how to boost e-commerce sales using one of our favorite online tools live chat. Turn your e-store into a brick and mortar experience Use timely chat to reduce cart abandonment and increase upsells Encourage mobile sales Hone your user experience Focus on convenience Live chat is a game changer for e-commerce because it adds that responsive, human element into the mix right when your potential customers need it. Marketing leading live chat and messaging features like Proactive live chats that target visitors based on their propensity to purchase or abandon their purchase.