Rethinking Government Services Online | TechPresident - 0 views
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simonmart on 12 Nov 12"Today the UK government published its Digital Government Strategy, a vision for how it will deliver government services online. Why, you may ask, should anyone care? It is a good question. Governments have been talking about how they will deliver services online for over two decades. (Anyone up for some e-government?) The sad truth is, at the national level, few users of online government services believe governments have succeeded - most citizens' experience with government websites are marked with frustration, a sense of loathing, and pretty much the opposite of whatever we imagined e-government would be."