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shared by Merja Bauters on 31 Jul 12 - No Cached

shared by Merja Bauters on 30 Sep 12 - No Cached

there’s no substitute for research conducted with actual users.
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. I don’t know anybody who’s seen their work tested without being surprised about how wrong some of their best guesses were.
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l. Even remote testing—which has its limitations—can be expensive, because analysis of the testing data is still no easy feat.
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analysis is often the biggest component of the project.
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testing videos and cataloging the qualitative data
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standouts, expert review and heuristic evaluation,
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