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We spoke about needing a social media policy. It appears that many universities and organisations are much further down the line than we are. In this post I particularly liked the document (downloadable) from *June 9th, 2010: Social Media Best Practice for Law Schools - Recommendations for Staff use. Don't know how far we have got in creating a policy but we at least need some guidelines for student use.

The National Center for Academic Transformation (NCAT) works through a four-stage iterative process to advance the use of information technology in improving student learning and reducing instructional costs.

This is an excellent piece that explains how different levels of the organisation find it difficult to understand each other

Excellent explanation of how innovation diffuses through an organisation.