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Contents contributed and discussions participated by Jay Baldwin

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Jay Baldwin

You can't build a tool meant to improve a process, if you do not understand the existin... - 1 views

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continuous Improvement

shared by Jay Baldwin on 13 Jul 18 - No Cached
Brian Suszek liked it
  • Jay Baldwin on 13 Jul 18
     
    I'm a tool guy, but I get this! Tools don't improve processes; good tools make good processes more efficient. People first; then process improvement; and only then, tools.
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