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I see many applications at Tweddle for checklists.

What checks can we install to ensure that the information we send to our downstream colleagues is 100% complete and accurate? What error-proofing tools can we create? It's not that hard to insert data validation tools into a spreadsheet or a web form. Checklists and templates are other tools that can help ensure built-in quality.

One team described to me how the use of a checklist had reduced defects by 50%.  When I asked why it was important they showed me how many patients were still alive as a result.  The manager had taken the time to bring everyone into the plan.  Powerful!

1.Clear. 2.Concise. 3.Concrete. 4.Correct. 5.Coherent. 6.Complete. 7.Courteous.