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Toyota has an average 14 mistake-proofing devices at EVERY workstation. You should, too! Go ahead and take away the opportunity to make a judgment error, an identification error, an entry error - the list goes on forever.

We know that a Poka-Yoke approach is a much more effective approach to preventing mistakes and errors. But, sometimes, we see the approach of providing a "do not" sign only, which by itself, is not effective. But, coupled with a process or system that prevents the human from making mistakes or the error from being made, then that's a great balance to warning the person as well as preventing the person from making the mistake in the first place.

What checks can we install to ensure that the information we send to our downstream colleagues is 100% complete and accurate? What error-proofing tools can we create? It's not that hard to insert data validation tools into a spreadsheet or a web form. Checklists and templates are other tools that can help ensure built-in quality.

Another great Fastcap video!