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MARRIOTT INTERNATIONAL RECENTLY picked the Agilysys point-of-sale platform, InfoGenesis, as an option for its hotels throughout the U.S. and Canada. Marriott's luxury, premium and select tiers hotels in both countries can now use the platform for guest-facing and staff-facing operations in F&B, retail and activity centers at each property. Agilysys is led by CEO Ramesh Srinivasan. InfoGenesis consolidates guest and staff purchasing transactions onto a single comprehensive cloud platform tailored for the hospitality industry, Agilysis said in a statement. InfoGenesis POS integrates with Marriott property management systems, furnishing front desk operators with detailed POS transactional information aimed at enhancing operational efficiency. "Marriott International is a globally admired organization and we look forward to offering properties across the U.S. and Canada the opportunity to leverage our enterprise-grade InfoGenesis omnichannel point-of-sale technology platform," said Srinivasan.

U.S. HOTELS ARE likely to report improved RevPAR growth in the second half of the year, following a weak first quarter, according to CBRE. International tourism and other economic factors are expected to provide a boost to performance. A 2 percent increase in RevPAR growth is forecasted for 2024, down from the 3 percent estimated in February. RevPAR is now expected to grow by 3 percent for the remainder of the year, driven by international tourists, holiday travel, and limited supply growth. It is projecting GDP growth of 2.3 percent and average inflation of 3.2 percent in 2024. The performance of the lodging industry is closely tied to the strength of the economy, as there is typically a strong correlation between GDP and RevPAR growth, CBRE said in a statement.

Rebecca Trumbo and William Gullion recently joined Greenville-based Auro Hotels as procurement director and vice president of design and construction, respectively. Trumbo previously held procurement roles at Best Western Hotels & Resorts, IHG Hotels & Resorts and Hilton Hotels. Gullion's past positions include president of architecture, design and construction at Virage Creative and vice president of global shared technical services at Hilton Worldwide, Auro said in a statement. "We are excited to welcome Rebecca and William to the Auro Hotels family," said DJ Rama, Auro Hotels' president and CEO. "Their extensive experience and proven track records in the hospitality industry will be invaluable as we continue to drive growth and innovation. We look forward to the significant contributions they will make to our team and the positive impact they will have on our operations and guest experiences."

THE U.S. HOTEL industry showed improved performance in May compared to the same month last year, according to CoStar. All three performance metrics-occupancy, ADR, and RevPAR-increased year-over-year. The top 25 markets reported higher occupancy and ADR than all other markets. Occupancy increased to 65.7 percent in May, up from 65.2 percent in April, and increased by 1.5 percent compared to May 2023. ADR climbed to $160.40 from $157.31 the previous month, a 2.4 percent rise from 2023. RevPAR reached $105.46, up from $102.51 the preceding month, reflecting a 4 percent increase from May of the previous year. Among the top 25 markets, New York City led in all three key performance metrics: occupancy rose 5.8 percent to 88.9 percent, ADR increased 6.3 percent to $339.25, and RevPAR climbed 12.5 percent to $301.57. Markets with the lowest occupancy for the month included Detroit at 46.1 percent and Chicago at 49.4 percent.

THE U.S. HOSPITALITY industry faces an environmental wake-up call as guests seek accommodations that align with their values beyond amenities alone. This trend has fundamentally changed how hotels approach sustainability, with many adopting practices such as reduced water consumption and energy conservation. Large hotel chains like Hilton Hotels & Resorts and Marriott International have openly declared their efforts to minimize environmental impact. However, achieving meaningful sustainability requires franchise owners and operators to be on the same page. "As a global hospitality leader, Hilton is dedicated to providing exceptional guest experiences," said Jean Garris Hand, Hilton's vice president of global ESG. "However, we also recognize our profound responsibility to safeguard the destinations where we operate for future generations of travelers. Our efforts to reduce energy, carbon emissions, water usage, and waste are integral to Travel with Purpose, Hilton's comprehensive environmental, social, and governance strategy aimed at promoting responsible travel worldwide."

The American Hotel & Lodging Association Foundation's third annual "No Room for Trafficking Summit" will take place on July 30, coinciding with the United Nations' World Day Against Trafficking in Persons. The upcoming summit will evaluate the first-year impact of NRFT Survivor Fund grants on nearly 650 human trafficking survivors, AHLA Foundation said in a statement. "In 2022, we launched the NRFT Survivor Fund - a first for the hotel industry - to expand the hotel and lodging industry's efforts to support trafficking survivors," said Anna Blue, AHLA Foundation's president. "Since launching the Survivor Fund, we have grown our total raised to $7.5 million towards our goal of $10 million, and we look forward to awarding $1 million in grants to community-based organizations that support human trafficking survivors at our third annual summit." Last year's NRFT Summit announced the inaugural grantees of the NRFT Survivor Fund, including Safe House Project, BEST, Restore NYC, and the University of Maryland SAFE Center for Human Trafficking Survivors, the statement said. AHLA Foundation also shared data showing the impact of the $500,000 distributed to the four Survivor Grantees.

AAHOA PAST CHAIRMAN Manhar P. "MP" Rama passed away Sunday at age 74. Rama was a co-founder with his brothers of JHM Hotels that later became Auro Hotels in Greenville, South Carolina. Rama was born in Africa and raised in India, according to Auro Hotels. He completed high school in Gurukul Supa, Navsari, and graduated from M.S. University of Baroda with a degree in civil engineering. In 1973, he came to the U.S. and attended California State Polytechnic University in Pomona, California, where he earned a master's degree in engineering. He worked with the city of Pomona before entering the hotel business. "In the teachings of Sri Aurobindo, we learn that life is a journey of the soul, and my brother, M.P., lived this journey with unwavering devotion, love, and integrity," said HP Rama, Founder of JHM/Auro Hotels. "His contributions to our family and the hospitality industry are immeasurable. We will honor his memory by continuing to embody the values he held dear. M.P.'s spirit will remain a guiding light for all of us."

THE RECOVERY MAY be under way, but most of the top U.S. markets, 21 out of 25, remain at a recession or depression level, according to a report from the American Hotel & Lodging Association. Urban markets are in worst shape, with most still in a "depression cycle." The overall U.S. hotel industry remains in a "recession," according to AHLA's report citing STR data. The difficulty for urban markets is that they depend substantially on business from events and group meetings. Room revenue was down 52 percent in May compared to May 2019. New York City, for example, is still in a depression with nearly 200 hotels in the city closed due to the pandemic, taking with them 42,030 rooms, one-third of the city's supplies. Leisure travel is currently driving the recovery, but business and group travel, the industry's largest source of revenue, will take longer to recover. Current forecasts show that segment returning to 2019 levels in 2023 or 2024. Several major events, conventions and business meetings have already been canceled or postponed until at least 2022.

The Chatwal New York, a luxury hotel in Manhattan owned by the Dream Hotel Group, has reopened after temporarily closing due to the COVID-19 pandemic. The reopening comes in the wake of Broadway's return to production and the reopening of the U.S. border to vaccinated international travelers. Dream Hotel Group is led by chairman and founder Sant Singh Chatwal and Jay Stein as CEO. The 76-room hotel includes 29 suites, 14 of which have private, landscaped terraces. It also has specialty suites, such as the theater inspired Chatwal Suite with its 500-square-foot terrace. Also, the terrace of the Garden Suite includes fountains, sculptures and heat lamps and the Library Suite includes a curated book collection. "The Chatwal, New York's reopening marks the return of luxury boutique hospitality in the heart of Midtown Manhattan," said Ashish Verma, senior vice president for Dream Hotel Group's luxury division and general manager of The Chatwal New York. "Our team is committed to our guests' safety and satisfaction with superior services in a renewed world."

The AC Hotel Columbus Downtown is now open in Columbus, Georgia. It is owned by locally based RAM Hotels led by brothers Rinkesh Patel as president and Mitesh Patel executive vice president. The 125-room, six-story upscale hotel is in the city's uptown district where there are many restaurants, bars and shops along the city's main throughfare. Nearby attractions include the Coca-Cola Space Science Center, the National Civil War Naval Museum, Woodruff Riverfront Park and Mercer University. Hotel amenities include a curated art collection, the AC Café restaurant, the AC Lounge bar and the AC Library that provides novels and reading space for guests. It also features Kallpods, AC's wireless service buttons and a fitness center.

Nearly six months after opening its doors, the Aloft Mooresville in Mooresville, North Carolina, made it official. Maya Hotels, led by co-founders J.D. Deva and Baldev Thakor, held its grand opening for the property on May 28. Local officials, including Mayor Miles Atkins, Mayor Pro Tem Lisa Qualls, Commissioner Thurman Houston, and Commissioner Gary West, attended the event at the 128-room hotel that actually opened in December. There was live music and special cocktails at the hotel bar. "Our first hotel in Mooresville was over 25 years ago and our belief in the potential of this area has not wavered since. The Aloft Mooresville is our fifth hotel investment in this town, and we could not be more excited," said Deva, CEO of Maya Hotels The hotel provided 50 new jobs for the area. "This celebration is the culmination of a very long and rewarding journey," said Thakor, vice president. "We feel that this brand is a perfectly unique addition to Mooresville, offering an upscale venue for guests and members of the community to have fun and unwind."

The Hyatt House Denver/Aurora is now open in Aurora, Colorado. It is owned by with Chattanooga based Vision Hospitality Group, led by Mitch Patel president and CEO, and BMC Investments Co., LLC. The 140-room extended-stay hotel is nearthe Anschutz Medical Campus, Children's Hospital Colorado, Rocky Mountain Regional VA Medical Center, minutes from Buckley Air Force Base, Aurora Sports Park, Aurora Reservoir and it is 17 miles from Denver International Airport. Amenities include The Commons and the Outdoor Commons social gathering areas, a fitness center and more than 1,800 square feet of meeting space. Additional services including guest laundry and complimentary grocery shopping for extended-stay guests. The property will be managed by Humanist Hospitality, the hotel management division of Vision Hospitality. "We know our property compliments the businesses in the market along with travelers looking for a hotel in the Aurora area, whether they are staying for a few days or an extended time," said General Manager Deacon Cottrell.

THE COVID-19 PANDEMIC may be waning, but other factors are leading many people to stay home this holiday season, according to a survey commissioned by the American Hotel & Lodging Association and conducted by Morning Consult. High gas prices are a major reason given for opting out of Thanksgiving and Christmas journeys. AHLA's survey found that only 29 percent of Americans are likely to travel for Thanksgiving and 33 percent are likely to travel for Christmas. That is still a 21 percent and 24 percent increase respectively from 2020. The survey questioned 2,200 adults between Oct. 30 to Nov. 1. "While vaccines have helped travelers feel more comfortable, rising gas prices and continued concerns about the pandemic are making many Americans hesitant to travel during the holidays," said Chip Rogers, AHLA's president and CEO. "Despite a slight expected uptick in holiday travel this year, hotels will continue to face economic fallout from the pandemic, underscoring the need for targeted federal relief, such as the Save Hotel Jobs Act, to support the industry and its workforce until travel fully returns." Most of those who do plan to travel, 68 percent of Thanksgiving travelers and 64 percent of Christmas travelers, will be driving, the survey found. For Thanksgiving,11 percent plan to fly while 14 percent will take to the skyways for Christmas.

Food and beverage department in any hotel is important section of hotel. This department is responsible for maintaining the high quality of food and service, food costing, managing restaurants and bar. There is an increasing demand for qualified service professionals in the Food & Beverage Industry. Get all the food and beverage department news usa all at one place. Do subscribe the Asian Hospitality magazine for more hospitality news and stay updated.

ADR GROWTH FOR U.S. extended-stay hotels reached a record high in February, according to hotel investment advisors The Highland Group. Owing to this, the segment saw record high demand and monthly RevPAR up by more than 40 percent during the month compared to a year ago. During the month, occupancy growth was also significant with extended-stay hotel's occupancy premium compared to the overall hotel industry staying well above its long-term average. The 3.1 percent increase in extended-stay room supply in February is the fifth consecutive month of 4 percent or lower supply growth, according to "U.S. Extended-Stay Hotels Bulletin: February 2022" report by Highland Group. It suggested that mid-price and upscale supply increases should be well below pre-pandemic levels during the near term, the report added.

Occupancy was 62 percent for the week ending April 16, down from 66.4 percent the week before and down 5.6 percent from 2019. ADR was $147.25 for the week, down from $150.45 the week before and up 14.4 percent from 2019. RevPAR reached $91.25 during the week, down from $99.93 the week before and up 8 percent from three years ago. Among STR's top 25 markets, Tampa saw the highest occupancy increase over 2019, up 3.2 percent to 76.6 percent. Phoenix posted the largest ADR increase in the week, up 33.8 percent to $189.16, over 2019.

WITH THE TENNESSEE River winding through downtown Chattanooga, Tennessee, as a backdrop, Mitch Patel, president and CEO of Vision Hospitality Group, welcomed nearly 300 guests to a formal gala recognizing his company's 25th anniversary on Thursday. Among the guests were local officials, brand leaders, some of Patel's fellow hoteliers and the VHG employees who he said made it all possible. "I know many of you are tired and have early flights tomorrow, so I'll do my best to keep this short but I have a lot of people to thank, I'm sorry," Patel said in his speech near the end of the gala, following many presentations and a full dinner on the terrace at the Hunter Museum of American Art. The museum is next door to The Edwin Hotel, one of VHG's several boutique hotels in Chattanooga alone. Some guests for the gala also enjoyed complimentary housing at The Edwin for the special anniversary event, which was announced in March.

Mark Sergot is InterContinental Hotels Group's new vice president for global sales operations and enablement. Previously he was chief sales officer for Associated Luxury Hotels International. Sergot spent 16 years at FRHI Hotels & Resorts, the parent company of the Fairmont, Raffles & Swissotel brands. He became FRHI's senior vice president for its global sales organization. He will be based on the company's Americas headquarters in Atlanta and report to global sales Vice President Derek DeCross.

Sam Basu is the new general manager for JW Marriott Orlando Bonnet Creek Resort & Spa in Orlando, Florida. Previously he worked at hotels in Puerto Rico. Basu worked in managerial positions at the Ritz-Carlton San Juan for 10 years, including holding the position of executive assistant manager of rooms and F&B. He also worked at Marriott International and St. Regis Bahia Beach, all in San Juan, Puerto Rico. Last week, Kristin Assad was named vice president and general manager at Stockyard Heritage Development Co.'s Hotel Drover in Fort Worth, Texas.

ABOUT 78 PERCENT of global travelers place high quality service above all else when booking a hotel, according to a global survey by IHG Hotels & Resorts' voco hotels. Cleanliness and other basic needs also rank highly, but the way hotel staff approach guests during their stay is very important, and travelers want to feel comfortable, both physically and in themselves. "Just like travel has changed, consumers expectations have too," said Will Yell, VP luxury and upscale conversion and affiliate brands at IHG. "With nearly half of travelers stating they want to be valued as an individual, a one-size-fits-all approach to hotel service no longer resonates with travelers." Travelers also are ready to reconnect post-pandemic, with six out of 10 craving connection, interaction and/or conversation more during their travels, compared to pre-pandemic, the survey said. That leads them to want more connection with hotel staff. "As many as 65 percent of travelers think hotel staff should act in a friendly manner towards guests and half said they want to be able to talk to staff and vice versa in a friendly, conversational manner, rather than overly formal or personal. Nearly half (48 percent) of travelers agree that a friendly, approachable, and personalized experience is more important than ever following the pandemic," the survey said.