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HOSPITALITY SOFTWARE FIRM Actabl recently launched "Alice Housekeeping Refresh" to address fluctuations in housekeeping staff availability, providing owners and operators a tool to manage daily priorities and guest preferences. It enables teams to automate processes and manage assignments, offering visibility into priorities and team progress, Actabl said in a statement. "At Actabl, we understand the critical role that effective management of daily tasks and guest preferences plays in delivering hospitality," said Stephen German, Actabl's senior vice president of product. "Our latest update introduces a transformative tool for board and assignment management, streamlining task workflows and automating routine processes so associates spend more time caring for the guest and less on the technology." The tool provides leaders and team members quick insights into tasks, helping them meet guests' needs, Actabl said. Refresh includes a suite of functions: Auto-Assign, Credit Rules, Room Attendant Summary, Guest Preferences & Ticket Automation and Do Not Disturb Automation.

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PEOPLE ARE SHOWING a desire to get back to travel, but within certain limits, according to a Reuters Events Travel webinar. The webinar featured information on the current state of the industry from IHG Hotels & Resorts, Visit California and digital consultancy Appnovation. Whether planning, booking or experiencing a vacation, today's travelers are more cautious than ever and are taking more time to research plans and are using digital tools for it, according to the webinar titled "Destination Experience: Driven by Data, Inspired by Travelers." As many as 41 percent of respondents to a survey from Appnovation cited a readiness to travel out of state or province, while only 19 percent were ready for international trips. Almost half of Americans, 49 percent, are likely to travel out of state and 24 percent are likely to travel internationally. "With data, brands are much better equipped to understand these shifts, and use their marketing tools more effectively. In short, you can't innovate properly until you innovate on your internal processes," said Anton Morrison, vice president of user experience and design, Appnovation.

IDEAS HAS LAUNCHED the G3 RMS Portfolio Navigator for automating multi-property revenue management. The tool analyzes business and market trends to identify revenue opportunities and necessary actions, while streamlining strategy decisions for individual properties and enabling swift responses to market changes for optimal revenue generation, IDeaS said in a statement. "IDeaS is committed to ensuring our customers, regardless of size, have the tools they need to become more efficient and productive," said Sanjay Nagalia, IDeaS' cofounder, COO and chief technology officer. "The addition of Portfolio Navigator to our flagship product, G3 RMS, is a game changer for multi-property revenue management. It helps teams highlight suboptimal business or system conditions by property, prioritize tasks with the highest revenue impact, display outstanding revenue tasks by individual property and scale revenue operations and brand contribution. This functionality helps revenue management leaders turn insights into impactful commercial actions at scale."

KNOWLAND RECENTLY LAUNCHED Knowland Select, a tool designed for hotels with limited meeting space. Knowland Select subscribers will receive a curated list of target accounts for upcoming need periods directly to the seller's inbox. The general market release of the product is scheduled for later this summer, Knowland said in a statement. "Knowland Select empowers limited service hotels, hardest hit by the recent travel slowdown, with automated prospecting," said Jeff Bzdawka, Knowland's CEO. "It streamlines prospecting for the segment's diverse hotel teams by directly delivering qualified accounts and contacts to the seller's inbox, boosting productivity and group business growth. Importantly, Knowland Select expands our suite of platform offerings to provide valuable sales intelligence solutions for all hotel sizes and chain scales in a portfolio. And with its accessible price point, it lowers the barrier to entry for automated prospecting at scale and helps hotels unlock a clear return on investment."

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MARRIOTT INTERNATIONAL RECENTLY launched "Business Access by Marriott Bonvoy," an online travel booking program for small and medium business travelers. This program combines the benefits of the Marriott Bonvoy portfolio with travel tools for booking, managing, and expensing business travel. It is available to businesses in the U.S., Canada and other countries, Marriott said in a statement. "We recognize the significant value small businesses provide to the hotel industry," said Drew Pinto, Marriott International's executive vice president and chief revenue and technology officer. "Whether small to medium-sized businesses are looking for convenient online booking capabilities for their employees or better expense management solutions, the all-in-one platform, merged with our portfolio of hotel brands around the world, provides everything they need to manage their business travel needs."

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THE AHLA FOUNDATION has introduced a scholarship application platform for U.S. hospitality students. The platform features a built-in eligibility assessment tool, ensuring students can easily access all qualifying foundation-hosted opportunities. Meanwhile, the foundation, supported by individual donors and corporations, has contributed almost $17 million to eligible students across the U.S. to date. "The AHLA Foundation has been committed to supporting hospitality students for 70 years," said Anna Blue, AHLA Foundation president. "Increasing access to resources and opportunities is a critical investment in the future talent of our industry." The new system will allow students to apply for multiple scholarship opportunities in one application, the AHLA foundation said in a statement. This new portal allows AHLA Foundation to manage eight other scholarship opportunities as well:

IDeaS, A SAS company, has expanded its client learning tools, incorporating live chat support, monthly live learning events, quarterly panels, and on-demand virtual training sessions. The company refined learning pathways tailored to specific client roles such as revenue manager, sales manager, or general manager, IDeaS said in a statement. The company also developed a calendar of live learning events for users to explore new features and discuss system optimization with IDeaS. "Providing a best-in-class client experience is one of the key drivers for our global teams," said Sanjay Nagalia, IDeaS co-founder, COO and technology officer. "Effective implementation, training, and system adoption are crucial for our clients' day-to-day work and ensuring they gain the most ROI from our solutions. To do so requires an ongoing learning journey." To ensure timely client assistance, IDeaS now provides live chat support led by its team of professionals, the company said. These on-demand activities promote organization-wide understanding of system capabilities and internal alignment with revenue management culture.

VISUAL MATRIX, A hospitality technology provider, reported a 440 percent growth in the use of its mobile housekeeping operating platform, MOP, since it acquired the platform in 2021. MOP is now used in more than 1,000 hotels, representing more than 33 brands, including Wyndham Hotels & Resorts, Hilton Hotels & Resorts, Marriott International and IHG Hotels & Resorts, Visual Matrix said in a statement. "MOP was designed to help hoteliers overcome the many operating challenges they face today, in addition to the crunch of reduced labor," said Georgine Muntz, Visual Matrix CEO. "Hoteliers deserve access to tools that work as hard as they do. That's why we have spent so much time listening to hoteliers, understanding their pain points and finding ways to reduce friction when delivering service." MOP facilitates routine processes with mobile housekeeping and maintenance controls, the statement said. The program connects hotel team members using checklists, prompts and alerts. MOP's mobile format allows workers to share information and stay updated on room availability and maintenance requests without calls or trips to the front desk.

FIRST HOSPITALITY, A Chicago hotel management and development company, recently launched First Analytics, a suite of analytics and reporting tools. The platform helps hospitality leaders make data-driven decisions that drive revenue growth, optimize financial performance, improve guest satisfaction and increase employee engagement, First Hospitality said in a statement. "First Analytics has been at the core of our company's foundation. In this next phase, we are providing owners with real-time analytics through a customized dashboard for on-demand access to achieve their objectives," said David Duncan, First Hospitality's president and CEO. "We have created a solution that strengthens alignment, enables data-driven decisions, and helps us outperform competitors."

THE AMERICAN HOTEL & Lodging Association launched the "Hospitality Law Database," giving hoteliers quick access to state and local laws affecting hotel operations. The online platform aids hotel owners, managers, HR professionals and lawyers in navigating the changing legal landscape of the hotel industry. The tool tracks laws across all 50 states, the District of Columbia and the top 25 U.S. hotel markets, AHLA said in a statement. "AHLA is laser focused on advocacy in support of legislation to protect and promote the hotel industry," said Kevin Carey, AHLA's interim president and CEO. "AHLA's new Hospitality Law Database is a natural extension of our robust advocacy efforts, giving members easy access to the laws governing operations in the states and key markets where they operate."

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