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Chester Railway Stations's Visitor Information Point has finally opened to the public...

Last year we kitted out a brand new Tourist Information Point (TIP) at Blakemere - a unique shopping hub set in and around a pictographic Edwardian stable block and cobbled courtyard in Sandiway, Cheshire.

Today we launch a brand new Tourist Information Point at Dobbies Garden World Liverpool - a popular retail outlet on the A561.

Chester Visitor Centre and Café is to reopen under new management later this month and LDS Tourism Services will henceforth be officially (and exclusively) responsible for all tourist information displayed there.

'Silly Season' has officially begun. For the last few weeks everyone at LDS Tourism has been working flat-out accepting deliveries of leaflets, servicing holders, talking with clients and generally making preparations for Valentine's Day and the half-term break. Next up: Mothering Sunday and Easter!

According to The Mersey Partnership - the organization responsible for developing and promoting the Liverpool City Region as an ideal place to invest, live, work and stay - the local visitor economy supports some 41,000 job.

As long-standing members of the Chester Partnership (not to mention sole distributors for the group), we received an invitation to attend the official opening of the Visitor Information Centre at Cheshire Oaks Designer Outlet on 4th March.

According to a survey of 326 people by the Mystery Dining Company, British people feel that hotel staff "don't know enough" about their local area, which "significantly reduces the value of customer service provided".

As 2011 draws to a close, we share a few good news stories with our readers to brighten up the festive season...