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Javier E

You Have Permission to Be a Smartphone Skeptic - The Bulwark - 0 views

  • the brief return of one of my favorite discursive topics—are the kids all right?—in one of my least-favorite variations: why shouldn’t each of them have a smartphone and tablet?
  • One camp says yes, the kids are fine
  • complaints about screen time merely conceal a desire to punish hard-working parents for marginally benefiting from climbing luxury standards, provide examples of the moral panic occasioned by all new technologies, or mistakenly blame screens for ill effects caused by the general political situation.
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  • No, says the other camp, led by Jonathan Haidt; the kids are not all right, their devices are partly to blame, and here are the studies showing why.
  • we should not wait for the replication crisis in the social sciences to resolve itself before we consider the question of whether the naysayers are on to something. And normal powers of observation and imagination should be sufficient to make us at least wary of smartphones.
  • These powerful instruments represent a technological advance on par with that of the power loom or the automobile
  • The achievement can be difficult to properly appreciate because instead of exerting power over physical processes and raw materials, they operate on social processes and the human psyche: They are designed to maximize attention, to make it as difficult as possible to look away.
  • they have transformed the qualitative experience of existing in the world. They give a person’s sociality the appearance and feeling of a theoretically endless open network, while in reality, algorithms quietly sort users into ideological, aesthetic, memetic cattle chutes of content.
  • Importantly, the process by which smartphones change us requires no agency or judgment on the part of a teen user, and yet that process is designed to provide what feels like a perfectly natural, inevitable, and complete experience of the world.
  • Smartphones offer a tactile portal to a novel digital environment, and this environment is not the kind of space you enter and leave
  • One reason commonly offered for maintaining our socio-technological status quo is that nothing really has changed with the advent of the internet, of Instagram, of Tiktok and Youtube and 4Chan
  • It is instead a complete shadow world of endless images; disembodied, manipulable personas; and the ever-present gaze of others. It lives in your pocket and in your mind.
  • The price you pay for its availability—and the engine of its functioning—is that you are always available to it, as well. Unless you have a strength of will that eludes most adults, its emissaries can find you at any hour and in any place to issue your summons to the grim pleasure palace.
  • the self-restraint and self-discipline required to use a smartphone well—that is, to treat it purely as an occasional tool rather than as a totalizing way of life—are unreasonable things to demand of teenagers
  • these are unreasonable things to demand of me, a fully adult woman
  • To enjoy the conveniences that a smartphone offers, I must struggle against the lure of the permanent scroll, the notification, the urge to fix my eyes on the circle of light and keep them fixed. I must resist the default pseudo-activity the smartphone always calls its user back to, if I want to have any hope of filling the moments of my day with the real activity I believe is actually valuable.
  • for a child or teen still learning the rudiments of self-control, still learning what is valuable and fulfilling, still learning how to prioritize what is good over the impulse of the moment, it is an absurd bar to be asked to clear
  • The expectation that children and adolescents will navigate new technologies with fully formed and muscular capacities for reason and responsibility often seems to go along with a larger abdication of responsibility on the part of the adults involved.
  • adults have frequently given in to a Faustian temptation: offering up their children’s generation to be used as guinea pigs in a mass longitudinal study in exchange for a bit more room to breathe in their own undeniably difficult roles as educators, caretakers, and parents.
  • It is not a particular activity that you start and stop and resume, and it is not a social scene that you might abandon when it suits you.
  • And this we must do without waiting for social science to hand us a comprehensive mandate it is fundamentally unable to provide; without cowering in panic over moral panics
  • The pre-internet advertising world was vicious, to be sure, but when the “pre-” came off, its vices were moved into a compound interest account. In the world of online advertising, at any moment, in any place, a user engaged in an infinite scroll might be presented with native content about how one Instagram model learned to accept her chunky (size 4) thighs, while in the next clip, another model relates how a local dermatologist saved her from becoming an unlovable crone at the age of 25
  • developing pathological interests and capacities used to take a lot more work than it does now
  • You had to seek it out, as you once had to seek out pornography and look someone in the eye while paying for it. You were not funneled into it by an omnipresent stream of algorithmically curated content—the ambience of digital life, so easily mistaken by the person experiencing it as fundamentally similar to the non-purposive ambience of the natural world.
  • And when interpersonal relations between teens become sour, nasty, or abusive, as they often do and always have, the unbalancing effects of transposing social life to the internet become quite clear
  • For both young men and young women, the pornographic scenario—dominance and degradation, exposure and monetization—creates an experiential framework for desires that they are barely experienced enough to understand.
  • This is not a world I want to live in. I think it hurts everyone; but I especially think it hurts those young enough to receive it as a natural state of affairs rather than as a profound innovation.
  • so I am baffled by the most routine objection to any blaming of smartphones for our society-wide implosion of teenagers’ mental health,
  • In short, and inevitably, today’s teenagers are suffering from capitalism—specifically “late capitalism,
  • what shocks me about this rhetorical approach is the rush to play defense for Apple and its peers, the impulse to wield the abstract concept of capitalism as a shield for actually existing, extremely powerful, demonstrably ruthless capitalist actors.
  • This motley alliance of left-coded theory about the evils of business and right-coded praxis in defense of a particular evil business can be explained, I think, by a deeper desire than overthrowing capitalism. It is the desire not to be a prude or hysteric of bumpkin
  • No one wants to come down on the side of tamping off pleasures and suppressing teen activity.
  • No one wants to be the shrill or leaden antagonist of a thousand beloved movies, inciting moral panics, scheming about how to stop the youths from dancing on Sunday.
  • But commercial pioneers are only just beginning to explore new frontiers in the profit-driven, smartphone-enabled weaponization of our own pleasures against us
  • To limit your moral imagination to the archetypes of the fun-loving rebel versus the stodgy enforcers in response to this emerging reality is to choose to navigate it with blinders on, to be a useful idiot for the robber barons of online life rather than a challenger to the corrupt order they maintain.
  • The very basic question that needs to be asked with every product rollout and implementation is what technologies enable a good human life?
  • this question is not, ultimately, the province of social scientists, notwithstanding how useful their work may be on the narrower questions involved. It is the free privilege, it is the heavy burden, for all of us, to think—to deliberate and make judgments about human good, about what kind of world we want to live in, and to take action according to that thought.
  • I am not sure how to build a world in which childrens and adolescents, at least, do not feel they need to live their whole lives online.
  • whatever particular solutions emerge from our negotiations with each other and our reckonings with the force of cultural momentum, they will remain unavailable until we give ourselves permission to set the terms of our common life.
  • But the environments in which humans find themselves vary significantly, and in ways that have equally significant downstream effects on the particular expression of human nature in that context.
  • most of all, without affording Apple, Facebook, Google, and their ilk the defensive allegiance we should reserve for each other.
Javier E

The Age of Social Media Is Ending - The Atlantic - 0 views

  • Slowly and without fanfare, around the end of the aughts, social media took its place. The change was almost invisible, but it had enormous consequences. Instead of facilitating the modest use of existing connections—largely for offline life (to organize a birthday party, say)—social software turned those connections into a latent broadcast channel. All at once, billions of people saw themselves as celebrities, pundits, and tastemakers.
  • A global broadcast network where anyone can say anything to anyone else as often as possible, and where such people have come to think they deserve such a capacity, or even that withholding it amounts to censorship or suppression—that’s just a terrible idea from the outset. And it’s a terrible idea that is entirely and completely bound up with the concept of social media itself: systems erected and used exclusively to deliver an endless stream of content.
  • “social media,” a name so familiar that it has ceased to bear meaning. But two decades ago, that term didn’t exist
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  • a “web 2.0” revolution in “user-generated content,” offering easy-to-use, easily adopted tools on websites and then mobile apps. They were built for creating and sharing “content,”
  • As the original name suggested, social networking involved connecting, not publishing. By connecting your personal network of trusted contacts (or “strong ties,” as sociologists call them) to others’ such networks (via “weak ties”), you could surface a larger network of trusted contacts
  • The whole idea of social networks was networking: building or deepening relationships, mostly with people you knew. How and why that deepening happened was largely left to the users to decide.
  • That changed when social networking became social media around 2009, between the introduction of the smartphone and the launch of Instagram. Instead of connection—forging latent ties to people and organizations we would mostly ignore—social media offered platforms through which people could publish content as widely as possible, well beyond their networks of immediate contacts.
  • Social media turned you, me, and everyone into broadcasters (if aspirational ones). The results have been disastrous but also highly pleasurable, not to mention massively profitable—a catastrophic combination.
  • A social network is an idle, inactive system—a Rolodex of contacts, a notebook of sales targets, a yearbook of possible soul mates. But social media is active—hyperactive, really—spewing material across those networks instead of leaving them alone until needed.
  • The authors propose social media as a system in which users participate in “information exchange.” The network, which had previously been used to establish and maintain relationships, becomes reinterpreted as a channel through which to broadcast.
  • The toxicity of social media makes it easy to forget how truly magical this innovation felt when it was new. From 2004 to 2009, you could join Facebook and everyone you’d ever known—including people you’d definitely lost track of—was right there, ready to connect or reconnect. The posts and photos I saw characterized my friends’ changing lives, not the conspiracy theories that their unhinged friends had shared with them
  • Twitter, which launched in 2006, was probably the first true social-media site, even if nobody called it that at the time. Instead of focusing on connecting people, the site amounted to a giant, asynchronous chat room for the world. Twitter was for talking to everyone—which is perhaps one of the reasons journalists have flocked to it
  • on Twitter, anything anybody posted could be seen instantly by anyone else. And furthermore, unlike posts on blogs or images on Flickr or videos on YouTube, tweets were short and low-effort, making it easy to post many of them a week or even a day.
  • When we look back at this moment, social media had already arrived in spirit if not by name. RSS readers offered a feed of blog posts to catch up on, complete with unread counts. MySpace fused music and chatter; YouTube did it with video (“Broadcast Yourself”)
  • soon enough, all social networks became social media first and foremost. When groups, pages, and the News Feed launched, Facebook began encouraging users to share content published by others in order to increase engagement on the service, rather than to provide updates to friends. LinkedIn launched a program to publish content across the platform, too. Twitter, already principally a publishing platform, added a dedicated “retweet” feature, making it far easier to spread content virally across user networks.
  • From being asked to review every product you buy to believing that every tweet or Instagram image warrants likes or comments or follows, social media produced a positively unhinged, sociopathic rendition of human sociality.
  • Other services arrived or evolved in this vein, among them Reddit, Snapchat, and WhatsApp, all far more popular than Twitter. Social networks, once latent routes for possible contact, became superhighways of constant content
  • Although you can connect the app to your contacts and follow specific users, on TikTok, you are more likely to simply plug into a continuous flow of video content that has oozed to the surface via algorithm.
  • In the social-networking era, the connections were essential, driving both content creation and consumption. But the social-media era seeks the thinnest, most soluble connections possible, just enough to allow the content to flow.
  • Facebook and all the rest enjoyed a massive rise in engagement and the associated data-driven advertising profits that the attention-driven content economy created. The same phenomenon also created the influencer economy, in which individual social-media users became valuable as channels for distributing marketing messages or product sponsorships by means of their posts’ real or imagined reach
  • “influencer” became an aspirational role, especially for young people for whom Instagram fame seemed more achievable than traditional celebrity—or perhaps employment of any kind.
  • social-media operators discovered that the more emotionally charged the content, the better it spread across its users’ networks. Polarizing, offensive, or just plain fraudulent information was optimized for distribution. By the time the platforms realized and the public revolted, it was too late to turn off these feedback loops.
  • The ensuing disaster was multipar
  • Rounding up friends or business contacts into a pen in your online profile for possible future use was never a healthy way to understand social relationships.
  • when social networking evolved into social media, user expectations escalated. Driven by venture capitalists’ expectations and then Wall Street’s demands, the tech companies—Google and Facebook and all the rest—became addicted to massive scale
  • Social media showed that everyone has the potential to reach a massive audience at low cost and high gain—and that potential gave many people the impression that they deserve such an audience.
  • On social media, everyone believes that anyone to whom they have access owes them an audience: a writer who posted a take, a celebrity who announced a project, a pretty girl just trying to live her life, that anon who said something afflictive
  • When network connections become activated for any reason or no reason, then every connection seems worthy of traversing.
  • people just aren’t meant to talk to one another this much. They shouldn’t have that much to say, they shouldn’t expect to receive such a large audience for that expression, and they shouldn’t suppose a right to comment or rejoinder for every thought or notion either.
  • This is also why journalists became so dependent on Twitter: It’s a constant stream of sources, events, and reactions—a reporting automat, not to mention an outbound vector for media tastemakers to make tastes.
  • That’s no surprise, I guess, given that the model was forged in the fires of Big Tech companies such as Facebook, where sociopathy is a design philosophy.
  • If change is possible, carrying it out will be difficult, because we have adapted our lives to conform to social media’s pleasures and torments. It’s seemingly as hard to give up on social media as it was to give up smoking en masse
  • Quitting that habit took decades of regulatory intervention, public-relations campaigning, social shaming, and aesthetic shifts. At a cultural level, we didn’t stop smoking just because the habit was unpleasant or uncool or even because it might kill us. We did so slowly and over time, by forcing social life to suffocate the practice. That process must now begin in earnest for social media.
  • Something may yet survive the fire that would burn it down: social networks, the services’ overlooked, molten core. It was never a terrible idea, at least, to use computers to connect to one another on occasion, for justified reasons, and in moderation
  • The problem came from doing so all the time, as a lifestyle, an aspiration, an obsession. The offer was always too good to be true, but it’s taken us two decades to realize the Faustian nature of the bargain.
  • when I first wrote about downscale, the ambition seemed necessary but impossible. It still feels unlikely—but perhaps newly plausible.
  • To win the soul of social life, we must learn to muzzle it again, across the globe, among billions of people. To speak less, to fewer people and less often–and for them to do the same to you, and everyone else as well
  • We cannot make social media good, because it is fundamentally bad, deep in its very structure. All we can do is hope that it withers away, and play our small part in helping abandon it.
Javier E

Hey, Elon Musk, Comedy Doesn't Want to Be Legal - The New York Times - 0 views

  • while labeling something parody might be bad for comedy, it can be essential for credibility. If people can’t tell whether an article was satirical or not, that chips away at trust that is essential for a news organization. But what’s good for comedy isn’t necessarily best practices for journalism or social media.
  • Even today when the lines between comedy and politics often blur — years after the press marveled that young people trusted Jon Stewart’s “The Daily Show” more than the news media, which now seems like a much darker development than it did back then — the idea that free speech might involve some trade-offs seems obvious.
  • But maybe not to Musk, who appears as naïve about comedy as he does about the economics of social media.
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  • The reality is that good comedy can’t be suppressed, particularly these days when gatekeepers have never had less power.
  • While he’s not especially good at comedy, Musk is a wonderful comic character: The boss who thinks he’s funny but isn’t. He’s Michael Scott from “The Office,” whose terrible jokes everyone must if not laugh at, at least put up with.
  • One reason Musk might think he’s hilarious is that every joke he makes gets a glowing response from his vast population of followers. Why? Comedy is subjective. But I bet a few just admire him and want his attention. This can be its own form of cringe humor and mocking it can really bring people together.
  • Musk doesn’t need to own his haters in a tweet. They already work for him for free. It’s entirely possible that we will look back on his tenure at Twitter and conclude that this was his only good joke. Judging by recent moves, he might screw that up, too.
Javier E

Opinion | If You Want to Understand How Dangerous Elon Musk Is, Look Outside America - The New York Times - 0 views

  • Twitter was an intoxicating window into my fascinating new assignment. Long suppressed groups found their voices and social media-driven revolutions began to unfold. Movements against corruption gained steam and brought real change. Outrage over a horrific gang rape in Delhi built a movement to fight an epidemic of sexual violence.
  • “What we didn’t realize — because we took it for granted for so long — is that most people spoke with a great deal of freedom, and completely unconscious freedom,” said Nilanjana Roy, a writer who was part of my initial group of Twitter friends in India. “You could criticize the government, debate certain religious practices. It seems unreal now.”
  • Soon enough, other kinds of underrepresented voices also started to appear on — and then dominate — the platform. As women, Muslims and people from lower castes spoke out, the inevitable backlash came. Supporters of the conservative opposition party, the Bharatiya Janata Party, and their right-wing religious allies felt that they had long been ignored by the mainstream press. Now they had the chance to grab the mic.
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  • Viewed from the United States, these skirmishes over the unaccountable power of tech platforms seem like a central battleground of free speech. But the real threat in much of the world is not the policies of social media companies, but of governments.
  • The real question now is if Musk’s commitment to “free speech” extends beyond conservatives in America and to the billions of people in the Global South who rely on the internet for open communication.
  • ndia’s government had demanded that Twitter block tweets and accounts from a variety of journalists, activists and politicians. The company went to court, arguing that these demands went beyond the law and into censorship. Now Twitter’s potential new owner was casting doubt on whether the company should be defying government demands that muzzle freedom of expression.
  • The winning side will not be decided in Silicon Valley or Beijing, the two poles around which debate over free expression on the internet have largely orbited. It will be the actions of governments in capitals like Abuja, Jakarta, Ankara, Brasília and New Delhi.
  • Across the world, countries are putting in place frameworks that on their face seem designed to combat online abuse and misinformation but are largely used to stifle dissent or enable abuse of the enemies of those in power.
  • other governments are passing laws just to increase their power over speech online and to force companies to be an extension of state surveillance.” For example: requiring companies to house their servers locally rather than abroad, which can make them more vulnerable to government surveillance.
  • while much of the focus has been on countries like China, which overtly restricts access to huge swaths of the internet, the real war over the future of internet freedom is being waged in what she called “swing states,” big, fragile democracies like India.
  • it seems that this is actually what he believes. In April, he tweeted: “By ‘free speech’, I simply mean that which matches the law. I am against censorship that goes far beyond the law. If people want less free speech, they will ask government to pass laws to that effect. Therefore, going beyond the law is contrary to the will of the people.”
  • Musk is either exceptionally naïve or willfully ignorant about the relationship between government power and free speech, especially in fragile democracies.
  • The combination of a rigid commitment to following national laws and a hands-off approach to content moderation is combustible and highly dangerous.
  • Independent journalism is increasingly under threat in India. Much of the mainstream press has been neutered by a mix of intimidation and conflicts of interests created by the sprawling conglomerates and powerful families that control much of Indian media
  • Twitter has historically fought against censorship. Whether that will continue under Musk seems very much a question. The Indian government has reasons to expect friendly treatment: Musk’s company Tesla has been trying to enter the Indian car market for some time, but in May it hit an impasse in negotiations with the government over tariffs and other issues
Javier E

Opinion | 'Killers of the Flower Moon' Is Coming to Theaters, But Being Erased from Classrooms - The New York Times - 0 views

  • Numerous other Osage had died suspiciously — the cause of death often cloaked behind alcoholic poisoning or wasting illness or as simply unknown. Despite evidence that the victims had been murdered for their oil money, the cases were never properly investigated. Moreover, they could not be linked to the same killer caught by the bureau. The history of the Reign of Terror was less a question of who did it than who didn’t do it.
  • even now, as their stories are being dramatized in a movie and shown in theaters across the country, there is a campaign in Oklahoma — this time with legislation — to deter the history from being taught in schools.
  • The Osage had these events seared in their memories. Yet most Americans had excised even the bureau’s sanitized account from their consciences. Like the Tulsa Race Massacre, which occurred during the same period, the Osage Reign of Terror was generally not taught in schools, even in Oklahoma
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  • It was about a widespread culture of killing. It was about prominent white citizens who paid for killings, doctors who administered poisons, morticians who ignored evidence of bullet wounds, lawmen and prosecutors who were on the take and many others who remained complicit in their silence — all because they were profiting from what they referred to openly as the “Indian business.” The real death toll was undoubtedly higher than 24. One bureau agent admitted: “There are so many of these murder cases. There are hundreds and hundreds.”
  • The movement to suppress elements of American history extends well beyond Oklahoma. According to an analysis by The Washington Post, more than two dozen states have adopted laws that make it easier to remove books from school libraries and to prevent certain teaching on race, gender and sexuality
  • In 2023, PEN America, which defends freedom of speech, reported that book bans in U.S. public school classrooms and libraries had surged 33 percent over the previous school year, with more than 3,000 recorded removals; among them are classics by the Nobel laureate Toni Morrison (banned in 30 school districts) and Margaret Atwood (banned in 34). School curriculums are being revised to mask discomfiting truths — so much so that in Florida students will now be taught that some African Americans benefited from slavery because it gave them “skills.”
Javier E

George Orwell: The Prevention of Literature - The Atlantic - 0 views

  • the much more tenable and dangerous proposition that freedom is undesirable and that intellectual honesty is a form of antisocial selfishness
  • the controversy over freedom of speech and of the press is at bottom a controversy over the desirability, or otherwise, of telling lies.
  • What is really at issue is the right to report contemporary events truthfully, or as truthfully as is consistent with the ignorance, bias, and self-deception from which every observer necessarily suffers
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  • it is necessary to strip away the irrelevancies in which this controversy is usually wrapped up.
  • The enemies of intellectual liberty always try to present their case as a plea for discipline versus individualism.
  • The issue truth-versus-untruth is as far as possible kept in the background.
  • the writer who refuses to sell his opinions is always branded as a mere egoist, He is accused, that is, either of wanting to shut himself up in an ivory tower, or of making an exhibitionist display of his own personality, or of resisting the inevitable current, of history in an attempt to cling to unjustified privileges.
  • Each of them tacitly claims that “the truth” has already been revealed, and that the heretic, if he is not simply a fool, is secretly aware of “the truth” and merely resists it out of selfish motives.
  • Freedom of the intellect means the freedom to report what one has seen, heard, and fell, and not to be obliged to fabricate imaginary facts and feelings.
  • known facts are suppressed and distorted to such an extent as to make it doubtful whether a true history of our times can ever be written.
  • A totalitarian state is in effect a theocracy, and its ruling caste, in order to keep its position, has to be thought of as infallible. But since, in practice, no one is infallible, it is frequently necessary to rearrange past events in order to show that this or that mistake was not made, or that this or that imaginary triumph actually happened
  • Then, again, every major change in policy demands a corresponding change of doctrine and a revaluation of prominent historical figures. This kind of thing happens everywhere, but clearly it is likelier to lead to outright falsification in societies where only one opinion is permissible at any given moment.
  • The friends of totalitarianism in England usually tend to argue that since absolute truth is not attainable, a big lie is no worse than a little lie. It is pointed out that all historical records are biased and inaccurate, or, on the other hand, that modem physics has proved that what seems to us the real world is an illusion, so that to believe in the evidence of one’s senses is simply vulgar philistinism.
Javier E

Google's Relationship With Facts Is Getting Wobblier - The Atlantic - 0 views

  • Misinformation or even disinformation in search results was already a problem before generative AI. Back in 2017, The Outline noted that a snippet once confidently asserted that Barack Obama was the king of America.
  • This is what experts have worried about since ChatGPT first launched: false information confidently presented as fact, without any indication that it could be totally wrong. The problem is “the way things are presented to the user, which is Here’s the answer,” Chirag Shah, a professor of information and computer science at the University of Washington, told me. “You don’t need to follow the sources. We’re just going to give you the snippet that would answer your question. But what if that snippet is taken out of context?”
  • Responding to the notion that Google is incentivized to prevent users from navigating away, he added that “we have no desire to keep people on Google.
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  • Pandu Nayak, a vice president for search who leads the company’s search-quality teams, told me that snippets are designed to be helpful to the user, to surface relevant and high-caliber results. He argued that they are “usually an invitation to learn more” about a subject
  • “It’s a strange world where these massive companies think they’re just going to slap this generative slop at the top of search results and expect that they’re going to maintain quality of the experience,” Nicholas Diakopoulos, a professor of communication studies and computer science at Northwestern University, told me. “I’ve caught myself starting to read the generative results, and then I stop myself halfway through. I’m like, Wait, Nick. You can’t trust this.”
  • Nayak said the team focuses on the bigger underlying problem, and whether its algorithm can be trained to address it.
  • If Nayak is right, and people do still follow links even when presented with a snippet, anyone who wants to gain clicks or money through search has an incentive to capitalize on that—perhaps even by flooding the zone with AI-written content.
  • Nayak told me that Google plans to fight AI-generated spam as aggressively as it fights regular spam, and claimed that the company keeps about 99 percent of spam out of search results.
  • The result is a world that feels more confused, not less, as a result of new technology.
  • The Kenya result still pops up on Google, despite viral posts about it. This is a strategic choice, not an error. If a snippet violates Google policy (for example, if it includes hate speech) the company manually intervenes and suppresses it, Nayak said. However, if the snippet is untrue but doesn’t violate any policy or cause harm, the company will not intervene.
  • experts I spoke with had several ideas for how tech companies might mitigate the potential harms of relying on AI in search
  • For starters, tech companies could become more transparent about generative AI. Diakopoulos suggested that they could publish information about the quality of facts provided when people ask questions about important topics
  • They can use a coding technique known as “retrieval-augmented generation,” or RAG, which instructs the bot to cross-check its answer with what is published elsewhere, essentially helping it self-fact-check. (A spokesperson for Google said the company uses similar techniques to improve its output.) They could open up their tools to researchers to stress-test it. Or they could add more human oversight to their outputs, maybe investing in fact-checking efforts.
  • Fact-checking, however, is a fraught proposition. In January, Google’s parent company, Alphabet, laid off roughly 6 percent of its workers, and last month, the company cut at least 40 jobs in its Google News division. This is the team that, in the past, has worked with professional fact-checking organizations to add fact-checks into search results
  • Alex Heath, at The Verge, reported that top leaders were among those laid off, and Google declined to give me more information. It certainly suggests that Google is not investing more in its fact-checking partnerships as it builds its generative-AI tool.
  • Nayak acknowledged how daunting a task human-based fact-checking is for a platform of Google’s extraordinary scale. Fifteen percent of daily searches are ones the search engine hasn’t seen before, Nayak told me. “With this kind of scale and this kind of novelty, there’s no sense in which we can manually curate results.”
  • Creating an infinite, largely automated, and still accurate encyclopedia seems impossible. And yet that seems to be the strategic direction Google is taking.
  • A representative for Google told me that this was an example of a “false premise” search, a type that is known to trip up the algorithm. If she were trying to date me, she argued, she wouldn’t just stop at the AI-generated response given by the search engine, but would click the link to fact-check it.
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