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runlai_jiang

A New Antidote for Noisy Airports: Slower Planes - WSJ - 0 views

  • Urban airports like Boston’s Logan thought they had silenced noise issues with quieter planes. Now complaints pour in from suburbs 10 to 15 miles away because new navigation routes have created relentless noise for some homeowners. Photo: Alamy By Scott McCartney Scott McCartney The Wall Street Journal BiographyScott McCartney @MiddleSeat Scott.McCartney@wsj.com March 7, 2018 8:39 a.m. ET 146 COMMENTS saveSB107507240220
  • It turns out engines aren’t the major culprit anymore. New airplanes are much quieter. It’s the “whoosh” that big airplanes make racing through the air.
  • Computer models suggest slowing departures by 30 knots—about 35 miles an hour—would reduce noise on the ground significantly.
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  • The FAA says it’s impressed and is moving forward with recommendations Boston has made.
  • . A working group is forming to evaluate the main recommendation to slow departing jets to a speed limit of 220 knots during the climb to 10,000 feet, down from 250 knots.
  • New routes put planes over quiet communities. Complaints soared. Phoenix neighborhoods sued the FAA; Chicago neighborhoods are pushing for rotating runway use. Neighborhoods from California to Washington, D.C., are fighting the new procedures that airlines and the FAA insist are vital to future travel.
  • “It’s a concentration problem. It’s a frequency problem. It’s not really a noise problem.”
  • “The flights wake you up. We get a lot of complaints from young families with children,” says Mr. Wright, a data analyst who works from home for a major health-care company.
  • In Boston, an analysis suggested only 54% of the complaints Massport received resulted from noise louder than 45 decibels—about the level of background noise. When it’s relentless, you notice it more.
  • With a 30-knot reduction, noise directly under the flight track would decrease by between 1.5 and 5 decibels and the footprint on the ground would get a lot skinnier, sharply reducing the number of people affected, Mr. Hansman says.
  • The industry trade association Airlines for America has offered cautious support of the Boston recommendations. In a statement, the group said the changes must be safe, work with a variety of aircraft and not reduce the airport’s capacity for takeoffs and landings.
  • Air-traffic controllers will need to delay a departure a bit to put more room between a slower plane and a faster one, or modify its course slightly.
runlai_jiang

Airbus Sees 3,700 Jobs at Risk at Troubled Plane Programs - WSJ - 0 views

  • European plane maker Airbus EADSY -0.02% SE said Wednesday it plans to cut production of its flagship A380 superjumbo and A400M military transport aircraft, threatening thousands of jobs, though overall strong demand for airliners may mitigate staff cuts.
  • But Airbus’s A380 has missed out on the boom. Airlines worry that they won’t be able to fill an aircraft that seats more than 500 passengers. Plus, the superjumbo carries a price tag of $445.6 million before typical discounts,
  • The deal allows Airbus to sustain annual production at six planes, which it described as the minimum at which losses are manageable.
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  • Emirates Airline, the world’s largest by international traffic, in February signed an order for 20 A380s with an option for 16 more.
  • The bleak outlook for the A380 was punctuated late last year when the first of the jets put into operation was placed in long-term storage after Singapore Airlines opted not to extend an initial lease period. The carrier is the second biggest A380 customer, having ordered 24.
  • Boeing also has struggled to win orders for its biggest plane, the 747-8, leading to production cuts. For Airbus, the A400M cutback comes after years during which the company struggled to get the military transport out the door and develop some of the promised technical features. Airbus said it would build 15 of the planes this year, after delivering 19 last year. It plans to build 11 of the planes in 2019, and eight annually thereafter.
  • Airbus Chief Financial Officer Harald Wilhelm said last month said that lowering build rates for the A400M and the A380 would keep them in production and buy time to secure further deals.
Javier E

How YouTube Drives People to the Internet's Darkest Corners - WSJ - 0 views

  • YouTube is the new television, with more than 1.5 billion users, and videos the site recommends have the power to influence viewpoints around the world.
  • Those recommendations often present divisive, misleading or false content despite changes the site has recently made to highlight more-neutral fare, a Wall Street Journal investigation found.
  • Behind that growth is an algorithm that creates personalized playlists. YouTube says these recommendations drive more than 70% of its viewing time, making the algorithm among the single biggest deciders of what people watch.
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  • People cumulatively watch more than a billion YouTube hours daily world-wide, a 10-fold increase from 2012
  • After the Journal this week provided examples of how the site still promotes deceptive and divisive videos, YouTube executives said the recommendations were a problem.
  • When users show a political bias in what they choose to view, YouTube typically recommends videos that echo those biases, often with more-extreme viewpoints.
  • Such recommendations play into concerns about how social-media sites can amplify extremist voices, sow misinformation and isolate users in “filter bubbles”
  • Unlike Facebook Inc. and Twitter Inc. sites, where users see content from accounts they choose to follow, YouTube takes an active role in pushing information to users they likely wouldn’t have otherwise seen.
  • “The editorial policy of these new platforms is to essentially not have one,”
  • “That sounded great when it was all about free speech and ‘in the marketplace of ideas, only the best ones win.’ But we’re seeing again and again that that’s not what happens. What’s happening instead is the systems are being gamed and people are being gamed.”
  • YouTube has been tweaking its algorithm since last autumn to surface what its executives call “more authoritative” news source
  • YouTube last week said it is considering a design change to promote relevant information from credible news sources alongside videos that push conspiracy theories.
  • The Journal investigation found YouTube’s recommendations often lead users to channels that feature conspiracy theories, partisan viewpoints and misleading videos, even when those users haven’t shown interest in such content.
  • YouTube engineered its algorithm several years ago to make the site “sticky”—to recommend videos that keep users staying to watch still more, said current and former YouTube engineers who helped build it. The site earns money selling ads that run before and during videos.
  • YouTube’s algorithm tweaks don’t appear to have changed how YouTube recommends videos on its home page. On the home page, the algorithm provides a personalized feed for each logged-in user largely based on what the user has watched.
  • There is another way to calculate recommendations, demonstrated by YouTube’s parent, Alphabet Inc.’s Google. It has designed its search-engine algorithms to recommend sources that are authoritative, not just popular.
  • Google spokeswoman Crystal Dahlen said that Google improved its algorithm last year “to surface more authoritative content, to help prevent the spread of blatantly misleading, low-quality, offensive or downright false information,” adding that it is “working with the YouTube team to help share learnings.”
  • In recent weeks, it has expanded that change to other news-related queries. Since then, the Journal’s tests show, news searches in YouTube return fewer videos from highly partisan channels.
  • YouTube’s recommendations became even more effective at keeping people on the site in 2016, when the company began employing an artificial-intelligence technique called a deep neural network that makes connections between videos that humans wouldn’t. The algorithm uses hundreds of signals, YouTube says, but the most important remains what a given user has watched.
  • Using a deep neural network makes the recommendations more of a black box to engineers than previous techniques,
  • “We don’t have to think as much,” he said. “We’ll just give it some raw data and let it figure it out.”
  • To better understand the algorithm, the Journal enlisted former YouTube engineer Guillaume Chaslot, who worked on its recommendation engine, to analyze thousands of YouTube’s recommendations on the most popular news-related queries
  • Mr. Chaslot created a computer program that simulates the “rabbit hole” users often descend into when surfing the site. In the Journal study, the program collected the top five results to a given search. Next, it gathered the top three recommendations that YouTube promoted once the program clicked on each of those results. Then it gathered the top three recommendations for each of those promoted videos, continuing four clicks from the original search.
  • The first analysis, of November’s top search terms, showed YouTube frequently led users to divisive and misleading videos. On the 21 news-related searches left after eliminating queries about entertainment, sports and gaming—such as “Trump,” “North Korea” and “bitcoin”—YouTube most frequently recommended these videos:
  • The algorithm doesn’t seek out extreme videos, they said, but looks for clips that data show are already drawing high traffic and keeping people on the site. Those videos often tend to be sensationalist and on the extreme fringe, the engineers said.
  • Repeated tests by the Journal as recently as this week showed the home page often fed far-right or far-left videos to users who watched relatively mainstream news sources, such as Fox News and MSNBC.
  • Searching some topics and then returning to the home page without doing a new search can produce recommendations that push users toward conspiracy theories even if they seek out just mainstream sources.
  • After searching for “9/11” last month, then clicking on a single CNN clip about the attacks, and then returning to the home page, the fifth and sixth recommended videos were about claims the U.S. government carried out the attacks. One, titled “Footage Shows Military Plane hitting WTC Tower on 9/11—13 Witnesses React”—had 5.3 million views.
Javier E

Parents' Dilemma: When to Give Children Smartphones - WSJ - 0 views

  • Experience has already shown parents that ceding control over the devices has reshaped their children’s lives, allowing an outside influence on school work, friendships, recreation, sleep, romance, sex and free time.
  • Nearly 75% of teenagers had access to smartphones, concluded a 2015 study by Pew Research Center—unlocking the devices about 95 times a day on average,
  • They spent, on average, close to nine hours a day tethered to screens large
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  • The more screen time, the more revenue.
  • The goal of Facebook Inc., Alphabet Inc.’s Google, Snap Inc. and their peers is to create or host captivating experiences that keep users glued to their screens, whether for Instagram, YouTube, Snapchat or Facebook
  • Snapchat users 25 and younger, for example, were spending 40 minutes a day on the app, Chief Executive Evan Spiegel said in August. Alphabet boasted to investors recently that YouTube’s 1.5 billion users were spending an average 60 minutes a day on mobile.
  • Facebook’s stock slid 4.5% to close at $179 Friday after CEO Mark Zuckerberg announced plans Thursday to overhaul the Facebook news feed in a way that could reduce the time users spend.
  • Tech companies are working to instill viewing habits earlier than ever. The number of users of YouTube Kids is soaring. Facebook recently launched Messenger Kids, a messaging app for children as young as 6.
  • Ms. Ho’s 16-year-old son, Brian is an Eagle Scout and chorister, who at times finds it hard to break away from online videogames, even at 3 a.m. The teen recently told his mother he thinks he is addicted. Ms. Ho’s daughter, Samantha, 14, also is glued to her device, in conversations with friends.
  • “You think you’re buying a piece of technology,” Ms. Shepardson said. “Now it’s like oxygen to her.”
  • Psychologists say social media creates anxiety among children when they are away from their phones—what they call “fear of missing out,” whether on social plans, conversations or damaging gossip teens worry could be about themselves.
  • About half the teens in a survey of 620 families in 2016 said they felt addicted to their smartphones. Nearly 80% said they checked the phones more than hourly and felt the need to respond instantly to messages
  • Children set up Instagram accounts under pseudonyms that friends but not parents recognize. Some teens keep several of these so-called Finsta accounts without their parents knowing.
  • An app called Secret Calculator looks and works like an iPhone calculator but doubles as a private vault to hide files, photos and videos.
  • Mr. Zuckerberg told investors late last year that Facebook planned to boost video offerings, noting that live video generates 10 times as many user interactions. Netflix Inc. chief executive Reed Hastings, said in April about the addictiveness of its shows that the company was “competing with sleep on the margins.”
  • Keeping children away from disturbing content, though, is easier than keeping them off their phones.
  • About 16% of the nation’s high-school students were bullied online in 2015, according to the U.S. Centers for Disease Control and Prevention. Children who are cyberbullied are three times more likely to contemplate suicide
  • Smartphones “bring the outside in,” said Ms. Ahn, whose husband works for a major tech company. “We want the family to be the center of gravity.”
Javier E

The Disturbing New Facts About American Capitalism - WSJ - 0 views

  • “Let your winners run” is one of the oldest adages in investing. One of the newest ideas is that the winners may be running away with everything.
  • Modern capitalism is built on the idea that as companies get big, they become fat and happy, opening themselves up to lean and hungry competitors that can underprice and overtake them. That cycle of creative destruction may be changing in ways that help explain the seemingly unstoppable rise of the stock market.
  • U.S. companies are moving toward a winner-take-all system in which giants get stronger, not weaker, as they expand.
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  • That’s the latest among several recent studies by economists working independently, all arriving at similar findings: A few “superstar firms” have grown to dominate their industries, crowding out competitors and controlling markets to a degree not seen in many decades.
  • Let’s look beyond such obvious winner-take-all examples as Apple or Alphabet, the parent of Google.
  • Consider real-estate services. In 1997, according to Profs. Grullon, Larkin and Michaely, that sector had 42 publicly traded companies; the four largest generated 49% of the group’s total revenue. By 2014, only 20 public firms were left, and the top four— CBRE Group, Jones Lang LaSalle, Realogy Holdings and Wyndham Worldwide—commanded 78% of the group’s combined revenue.
  • Or look at supermarkets. In 1997, there were 36 publicly traded companies in that industry, with the top four accounting for more than half of total sales. By 2014, only 11 were left. The top four—Kroger, Supervalu, Whole Foods Market and Roundy’s (since acquired by Kroger)—held 89% of the pie.
  • The U.S. had more than 7,000 public companies 20 years ago, the professors say; nowadays, it’s fewer than 4,000.
  • The winners are also grabbing most of the profits
  • At the end of 1996, the 25 companies in the S&P 500 with the highest net profit margins—income as a percentage of revenue—earned a median of just under 21 cents on every dollar of sales. Last year, the top 25 such companies earned a median of 39 cents on the dollar.
  • Two decades ago, the median net margin among all S&P 500 members was 6.7%. By the end of 2016, that had increased to 9.7%.
  • So while companies as a whole became more profitable over the past 20 years, the winners have become vastly more profitable, nearly doubling the gains they got on each dollar of sales.
  • Why might it be easier now for winners to take all? Prof. Michaely suggests two theories. Declining enforcement of antitrust rules has led to bigger mergers, less competition and higher profits.
  • The other is technology. “If you want to compete with Google or Amazon,” he says, “you’ll have to invest not just billions, but tens of billions of dollars.”
  • Still, history offers a warning. Many times in the past, winners have taken all but seldom for long.
runlai_jiang

GE Power, in Need of a Lift, Chases Tesla and Siemens in Batteries - WSJ - 0 views

  • The giant platform called GE Reservoir is expected to store electricity generated by wind turbines and solar panels for later use. The battery-storage market is expected to grow in coming years as some utilities look for less-expensive alternatives to the power plants that fire up during peak hours to meet power demand.
  • Siemens, one of GE’s biggest rivals in the power business, paired with AES Corp. last year to launch Fluence Energy LLC, a joint venture that is building what is expected to be the world’s largest lithium-ion battery in California. IHS Markit predicts the global market for batteries in the power sector will grow 14% annually through 2025.
  • The company tried making batteries using sodium-based technologie
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  • Success would be a needed boost for the struggling conglomerate, which is in the middle of restructuring and said last week it would overhaul its board. GE is seeking access to a market that Navigant Research predicts will generate tens of billions of dollars in revenue in the next decade or so.
  • Prices of lithium-ion batteries have dropped sharply in recent years, as they have become ubiquitous in products such as laptops and smartphones, improving the economies of scale of manufacturing. That is start
  • GE is hoping to change that with the Reservoir platform. GE says the Reservoir battery can last about 15% longer than the best batteries currently on the market and can be installed quicker.
runlai_jiang

Amazon Targets Medicaid Recipients as It Widens War for Low-Income Shoppers - WSJ - 0 views

  • The online retail giant said Wednesday that it will extend its $5.99 monthly Prime membership to the roughly 20% of the U.S. population that is signed up for Medicaid. Last year, the company introduced the discount—Prime membership ordinarily costs $12.99 a month or $99 a year—by offering it to people who obtain government assistance with cards typically used for the food-stamp program, formally called the Supplemental Nutrition Assistance Program.
  • Amazon’s pursuit of more low-income shoppers comes as analysts estimate Prime membership has reached more than half of all U.S. households with internet and largely saturated the wealthier segment.
  • Walmart has more than 4,600 stores in the U.S. and Dollar General Corp. —which targets households earning $40,000 or less—has more than 14,000, many in low-income, rural areas.
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  • Walmart, the country’s largest retailer by revenue, is seeking to attract wealthier shoppers, ramping up efforts to better compete with Amazon online. It is wooing premium brands to walmart.com; late last year it announced plans to start selling products from department store Lord &
  • And last week it replaced many of its private-label clothing brands with new, slightly more expensive and fashion-forward versions.
  • Lower-income consumers have been the fastest-growing segment of online shoppers, analysts say, but still face potential impediments. They may lack internet access, banking resources like credit cards—SNAP cards can’t be used to pay online—and safe places to deliver a package.
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    Amazon's targets at low-income shoppers show its aim to popularize and expand online shopping in daily life.
Javier E

Is Anything Still True? On the Internet, No One Knows Anymore - WSJ - 1 views

  • Creating and disseminating convincing propaganda used to require the resources of a state. Now all it takes is a smartphone.
  • Generative artificial intelligence is now capable of creating fake pictures, clones of our voices, and even videos depicting and distorting world events. The result: From our personal circles to the political circuses, everyone must now question whether what they see and hear is true.
  • exposure to AI-generated fakes can make us question the authenticity of everything we see. Real images and real recordings can be dismissed as fake. 
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  • “When you show people deepfakes and generative AI, a lot of times they come out of the experiment saying, ‘I just don’t trust anything anymore,’” says David Rand, a professor at MIT Sloan who studies the creation, spread and impact of misinformation.
  • This problem, which has grown more acute in the age of generative AI, is known as the “liar’s dividend,
  • The combination of easily-generated fake content and the suspicion that anything might be fake allows people to choose what they want to believe, adds DiResta, leading to what she calls “bespoke realities.”
  • Examples of misleading content created by generative AI are not hard to come by, especially on social media
  • The signs that an image is AI-generated are easy to miss for a user simply scrolling past, who has an instant to decide whether to like or boost a post on social media. And as generative AI continues to improve, it’s likely that such signs will be harder to spot in the future.
  • “What our work suggests is that most regular people do not want to share false things—the problem is they are not paying attention,”
  • in the course of a lawsuit over the death of a man using Tesla’s “full self-driving” system, Elon Musk’s lawyers responded to video evidence of Musk making claims about this software by suggesting that the proliferation of “deepfakes” of Musk was grounds to dismiss such evidence. They advanced that argument even though the clip of Musk was verifiably real
  • are now using its existence as a pretext to dismiss accurate information
  • People’s attention is already limited, and the way social media works—encouraging us to gorge on content, while quickly deciding whether or not to share it—leaves us precious little capacity to determine whether or not something is true
  • If the crisis of authenticity were limited to social media, we might be able to take solace in communication with those closest to us. But even those interactions are now potentially rife with AI-generated fakes.
  • what sounds like a call from a grandchild requesting bail money may be scammers who have scraped recordings of the grandchild’s voice from social media to dupe a grandparent into sending money.
  • companies like Alphabet, the parent company of Google, are trying to spin the altering of personal images as a good thing. 
  • With its latest Pixel phone, the company unveiled a suite of new and upgraded tools that can automatically replace a person’s face in one image with their face from another, or quickly remove someone from a photo entirely.
  • Joseph Stalin, who was fond of erasing people he didn’t like from official photos, would have loved this technology.
  • In Google’s defense, it is adding a record of whether an image was altered to data attached to it. But such metadata is only accessible in the original photo and some copies, and is easy enough to strip out.
  • The rapid adoption of many different AI tools means that we are now forced to question everything that we are exposed to in any medium, from our immediate communities to the geopolitical, said Hany Farid, a professor at the University of California, Berkeley who
  • To put our current moment in historical context, he notes that the PC revolution made it easy to store and replicate information, the internet made it easy to publish it, the mobile revolution made it easier than ever to access and spread, and the rise of AI has made creating misinformation a cinch. And each revolution arrived faster than the one before it.
  • Not everyone agrees that arming the public with easy access to AI will exacerbate our current difficulties with misinformation. The primary argument of such experts is that there is already vastly more misinformation on the internet than a person can consume, so throwing more into the mix won’t make things worse.
  • it’s not exactly reassuring, especially given that trust in institutions is already at one of the lowest points in the past 70 years, according to the nonpartisan Pew Research Center, and polarization—a measure of how much we distrust one another—is at a high point.
  • “What happens when we have eroded trust in media, government, and experts?” says Farid. “If you don’t trust me and I don’t trust you, how do we respond to pandemics, or climate change, or have fair and open elections? This is how authoritarianism arises—when you erode trust in institutions.”
runlai_jiang

Coca-Cola Plans Its First Alcoholic Drink - WSJ - 0 views

  • Coca-Cola Co.’s KO -0.68% Japan unit plans to introduce a fizzy alcoholic drink in the country, in what the company describes as the first alcoholic product it has ever developed.
  • Jorge Garduño, president of Coca-Cola’s Japan unit, said in an article posted on the company’s website that it is “going to experiment” with a canned drink that contains alcohol—a product category known as chu-hai in Japan.
  • Coca-Cola’s Japan unit has long sold many drinks that aren’t available elsewhere, including various teas and coffees and a laxative version of Coke called Coca-Cola Plus that was marketed as a health drink.
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      Japan has always been innovative and creative in food industry
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  • A spokeswoman for Coca-Cola Japan confirmed Wednesday that low-alcohol products are being “considered as an experimental approach.” She declined to give details of the proposed product, including when it might go on sale, and declined to make Mr. Garduño available for an interview.
  • Analysts and those in the drinks industry have long speculated that traditional divisions between alcoholic and nonalcoholic beverage companies will fade as more stores and websites sell both types of drinks.
  • The Coca-Cola spokesman declined to comment Wednesday on whether the company is exploring alcohol sales outside of Japan.
  • “While I don’t think this represents a global shift in company strategy, I do think we can expect Coca-Cola and its competitors to continue looking for new opportunities as traditional category lines and beverage occasions blur,
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      It might be a new strategy for companies to break through tradition and absorb and explore wider business aspects
  • Japan has a highly competitive beverage market, where companies can introduce as many as 100 new drinks a year.
  • According to Suntory, the total market in Japan for canned ready-to-drink alcoholic beverages has grown for 10 consecutive years. It grew 9% in 2017 to the equivalent of 183 million 24-can cases.
Javier E

Repatriation Blues: Expats Struggle With the Dark Side of Coming Home - Expat - WSJ - 0 views

  • the deep, dark secret of the expat experience is that coming home – repatriation – can be even harder than leaving. “When you go abroad, you expect everything to be new and different,” says Tina Quick, author of “The Global Nomad’s Guide to University Transition.”  And when you return home, you expect life to be basically the same. “But you have changed, and things back home have changed since you’ve been gone,” she says.
  • Many expats coming home go through a period of grief, says Ms. Quick, until they “give in to the homesickness” for their host country.
  • a Facebook group, also called “I Am a Triangle,” so that people going through similar experiences could connect. A “triangle,” she says in her original post, is a person who might be from a “circle country” but move to a “square society,” that is totally different. Eventually that person evolves into a triangle, with elements of both cultures. Moving home doesn’t change that, she says.
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  • Other expats find that their alienation – sometimes called reverse culture shock – can take a more serious turn
  • Ms. Okona stopped leaving the house and cut herself off from friends. Finally, her father asked her if she wanted to see a therapist. When she did, she was diagnosed with “situational depression,” or a depression caused in her case by her inability to adjust to the transition of her new life.
  • it’s easy for returning expats to feel isolated. “Nobody gets it. It’s like having somebody dying and there’s no funeral and you’re not supposed to talk about it. You feel guilty talking about it.”
  • The Rev. Ken MacHarg, who served as a pastor in six countries around the world, says that he tells people that moving overseas will “mess you up for the rest of your life. You’re constantly torn between those places, and you’re a changed person.”
  • Children, who may appear to be excited to return home and reunite with old friends, sometimes hide their identities as Third Culture Kids. Ms. Foley, who had lived for years in France with her family, says that her children were fluent in French. But when one daughter took a French class back in Canada, she spoke French with a strong Anglo accent.
  • Many repatriated expats find it hard to connect to friends again at home. Ms. Hattaway says that expat life draws people together: “You’re in a circle or tribe with other expats. But back home, you’re only one in a sea of people. Some of them have never left, some don’t have passports. And you look like everyone els
  • Tina Quick, who lives outside of Boston, says that although she’s been back in the States for 10 years, she still doesn’t have a best friend, someone she could call in an emergency.  She didn’t understand why she never heard from the other soccer parents she met after the season ended
  • many companies limit the amount of time employees can spend in a particular posting. “They may say you have to go home or go somewhere else. But you might say, I actually like living here,” he says.
  • Expats need to know that the toughest assignment of all might be coming home. “Send me home?” asks Ms. Pascoe. “It’s easier to go to Bangkok than to repatriate in Vancouver.”
Javier E

A Voter Revolt Against 'Shareholder Value' - WSJ - 0 views

  • a Feb. 29 quotation from Leslie Moonves, chairman of CBS, CBS -1.76 % that sums up everything wrong with today’s media culture—and with corporate America.
  • Reflecting on the Trump phenomenon at a media and technology conference, Mr. Moonves said that “It may not be good for America, but it’s damn good for CBS.”
  • Mr. Moonves is saying that CBS’s only responsibility is to maximize profits, not only in its entertainment division, but also in its news operation
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  • He knows that what his network is doing is against the national interest. He has just enough conscience to be aware that it is “terrible,” but not nearly enough to stop doing it. It might impair shareholder value, after all.
  • Mr. Moonves is suggesting that there is no difference in principle between entertainment and news. Both should be judged by the same standard—ratings. If policy speeches don’t attract large enough audiences, cut to a Trump rally.
  • If the leading purveyors of broadcast journalism make no distinction between news and entertainment, then who can blame viewers for seeing no difference between entertainment and politics?
  • American politicians and parties have used entertainment to draw audiences for the better part of two centuries. But there used to be countervailing forces, including prestigious broadcast news organizations. Not anymore. Once these organizations served as gatekeepers; now they are open-door enablers.
  • They are all in the grip of the same misunderstanding, that their business begins and ends with maximizing shareholder value.
  • They may believe that this is a statutory requirement or a fiduciary duty. If so, they are mistaken
  • It is Milton Friedman’s theory. “There is one and only one social responsibility of business,” he wrote in “Capitalism and Freedom,” “to use its resources and engage in activities designed to increase its profits.”
  • corporate law imposes no enforceable legal duty to maximize either profits or share prices.
  • And it is not politically sustainable. This is the clear meaning of the 2016 presidential election.
  • As a policy argument, Friedman’s thesis flunks key empirical tests
  • during the 1970s, inflation, recession, a stagnant stock market and rising competition from abroad created an opening for Friedman’s theory, which soon dominated corporate boardrooms.
  • In the name of maximizing shareholder value, corporations moved plants and jobs around the world, paid the lowest wages they could get away with, and scheduled work assignments to maintain managerial “flexibility,” whatever the consequences for workers’ families. Meanwhile, their lobbyists engineered a myriad of special interest breaks in the corporate tax code.
  • Now we can see what four decades of pursuing shareholder value at the expense of everything else has yielded
  • Public confidence in corporations is at rock-bottom, and public anger is sky-high
  • The revolt against the corporate economic agenda—free trade, a generous immigration policy, lower corporate taxes and the rest—is sweeping the country.
  • As the Republican rank and file has turned against corporations and New Democrats have given ground to left-wing populists, big business has been left politically homeless.
  • It will take corporate America a long time to climb out of this self-created hole.
  • Its first step should be to back long-overdue proposals for improving workers’ lives and incomes. Paid family leave is an idea whose time has come; so is a catch-up increase in the federal minimum wage; so are stable and predictable schedules for part-time workers.
  • Allowing workers to share in profits and productivity increases would be another good step.
  • Above all, corporate leaders should grasp the distinction between immediate gain and self-interest rightly understood. Pushing for the last increment of profit over the next quarter and the one after that comes at the expense of the strategies that can leave firms best positioned for the future.
  • America needs a new generation of corporate statesmen.
runlai_jiang

New Life for Steel Plant Perks Up Depressed Illinois Town, Workforce - WSJ - 0 views

  • GRANITE CITY, Ill.—Ever since the layoffs a few years ago, many residents here had wondered when the local steel plant would again fire up its furnaces—or close forever.
  • Not only were hundreds of steelworkers left jobless when United States Steel Corp. X -1.49% scaled down its operations in Granite City, Ill., in 2015, but lunch deliveries to the plant vanished for a local diner while a shoe store’s work-boot sales plummeted. At least 26 businesses closed within a year, according to an area chamber of commerce.
  • The Granite City steel plant didn’t entirely close. Before the layoffs started, the plant employed 2,200, making it the town’s biggest employer, according to a securities filing. After layoffs of approximately 1,500 employees, some were eventually brought back, but the furnaces remained off.
runlai_jiang

Why Blockchain Will Survive, Even If Bitcoin Doesn't - WSJ - 0 views

  • We’re now awash in “crypto” hype—cryptocurrencies like bitcoin and fundraising efforts like initial coin offerings. For every venture capitalist or technical expert, there’s a half-dozen hype men and fly-by-night startups making the entire space look like a 21st-century version of the Amsterdam tulip mania.
  • These applications can’t be found on a coin exchange, and they aren’t going to turn anyone into an overnight billionaire. But they could bring much-needed change to some of the world’s most critical, if unsexy, industries. This means new ways of transferring real estate titles, managing cargo on shipping vessels, mapping the origins of conflict materials, guaranteeing the safety of the food we eat and more. Using blockchain, you could prove that a particular diamond on sale in a Milan boutique came from a particular mine in Russia.
  • The third reason is that hype I mentioned. The current excitement around cryptocurrency gives blockchain the visibility to attract developers and encourage adoption.
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  • In this way, blockchain resembles another buzzword, “the cloud.” While detractors argued that the cloud was just “someone else’s computer,”
johnsonel7

No Crowds at the Mona Lisa: Coronavirus Fears Hammer European Tourism - WSJ - 0 views

  • The coronavirus outbreak in Europe is scaring away travelers and hammering tourism just as the high season is getting under way. Thousands of people have canceled their trips to the region since the disease began to spread in Italy last month, drying up revenue for hotels, restaurants, nightclubs and conference planners across the continent. Those businesses are the economic lifeblood of many regions in Europe, clustered around its famed cultural attractions. The outbreak is costing the European Union’s tourism industry €1 billion ($1.1 billion) a month, said Thierry Breton, the EU’s internal market commissioner.
  • In Paris, some cafes and nightclubs have seen a 40% drop in sales, he said.
  • Flight bookings to Europe the last week of February, when the Italian outbreak emerged, fell 79% compared with the same period a year earlier, according to ForwardKeys, which tracks travel data. In Italy, cancellations have exceeded new bookings over that time, the firm said
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  • The Vatican is facing a sharp drop in visitors to the Vatican Museums, which bring in €40 million in profit in a normal year and are a key revenue source for the church. Vatican officials declined to comment on a report in an Italian newspaper saying the museums had experienced a 60% drop in attendance
Javier E

Is Facebook Bad for You? It Is for About 360 Million Users, Company Surveys Suggest - WSJ - 0 views

  • Facebook FB 1.57% researchers have found that 1 in 8 of its users report engaging in compulsive use of social media that impacts their sleep, work, parenting or relationships, according to documents reviewed by The Wall Street Journal.
  • These patterns of what the company calls problematic use mirror what is popularly known as internet addiction. They were perceived by users to be worse on Facebook than any other major social-media platform
  • A Facebook team focused on user well-being suggested a range of fixes, and the company implemented some, building in optional features to encourage breaks from social media and to dial back the notifications that can serve as a lure to bring people back to the platform.
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  • Facebook shut down the team in late 2019.
  • “We have a role to play, which is why we’ve built tools and controls to help people manage when and how they use our services,” she said in the statement. “Furthermore, we have a dedicated team working across our platforms to better understand these issues and ensure people are using our apps in ways that are meaningful to them.”
  • They wrote that they don’t consider the behavior to be a clinical addiction because it doesn’t affect the brain in the same way as gambling or substance abuse. In one document, they noted that “activities like shopping, sex and Facebook use, when repetitive and excessive, may cause problems for some people.”
  • In March 2020, several months after the well-being team was dissolved, researchers who had been on the team shared a slide deck internally with some of the findings and encouraged other teams to pick up the work.
  • The researchers estimated these issues affect about 12.5% of the flagship app’s more than 2.9 billion users, or more than 360 million people. About 10% of users in the U.S., one of Facebook’s most lucrative markets, exhibit this behavior
  • In the Philippines and in India, which is the company’s largest market, the employees put the figure higher, at around 25%.
  • “Why should we care?” the researchers wrote in the slide deck. “People perceive the impact. In a comparative study with competitors, people perceived lower well-being and higher problematic use on Facebook compared to any other service.
  • Facebook’s findings are consistent with what many external researchers have observed for years,
  • said Brian Primack, a professor of public health and medicine and dean of the College of Education and Health Professions at the University of Arkansas
  • His research group followed about a thousand people over six months in a nationally representative survey and found that the amount of social media that a person used was the No. 1 predictor of the variables they measured for who became depressed.
  • In late 2017, a Facebook executive and a researcher wrote a public blog post that outlined some of the issues with social-media addiction. According to the post, the company had found that while passive consumption of social media could make you feel worse, the opposite was true of more active social-media use.
  • Inside Facebook, the researchers registered concern about the direction of Facebook’s focus on certain metrics, including the number of times a person logs into the app, which the company calls a session. “One of the worries with using sessions as a north star is we want to be extra careful not to game them by creating bad experiences for vulnerable populations,” a researcher wrote, referring to elements designed to draw people back to Facebook frequently, such as push notifications.
  • Facebook then made a switch to more heavily weigh “meaningful social interactions” in its news feed as a way to combat passive consumption. One side effect of that change, as outlined in a previous Journal article in The Facebook Files, was that the company’s algorithms rewarded content that was angry or sensational, because those posts increased engagement from users.
  • Facebook said any algorithm can promote objectionable or harmful content and that the company is doing its best to mitigate the problem.
  • “Every second that I wasn’t occupied by something I had to do I was fooling around on my phone scrolling through Facebook,” Ms. Gandy said. “Facebook took over my brain.”
  • “Actively interacting with people—especially sharing messages, posts and comments with close friends and reminiscing about past interactions—is linked to improvements in well-being,” the company said.
  • The well-being team, according to people familiar with the matter, was reshuffled at least twice since late 2017 before it was disbanded, and could get only about half of the resources the team requested to do its work.
  • In 2018, Facebook’s researchers surveyed 20,000 U.S. users and paired their answers with data about their behavior on Facebook. The researchers found about 3% of these users said they experienced “serious problems” in their sleep, work or relationships related to their time on Facebook that they found difficult to change. Some of the researchers’ work was published in a 2019 paper.
  • According to that study, the researchers also said that a liberal interpretation of the results would be that 14% of respondents spent “a lot more time on Facebook than they want to,” although they didn’t label this group problematic users.
  • In 2019, the researchers had come to a new figure: What they called problematic use affects 12.5% of people on Facebook, they said. This survey used a broader definition for the issue, including users who reported negative results on key aspects of their life as well as feelings of guilt or a loss of control, according to the documents.
  • The researchers also asked Facebook users what aspects of Facebook triggered them most. The users said the app’s many notifications sucked them in. “Red dots are toxic on the home screen,” a male young adult in the U.S. told the researchers, referring to the symbol that alerts a user to new content.
  • One entrepreneur came up with his own solution to some of these issues. In 2016, software developer Louis Barclay manually unfollowed all the people, pages and groups he saw on Facebook in an attempt to be more deliberate about how he used technology. The process, which isn’t the same as unfriending, took him days, but he was happy with the result: an empty newsfeed that no longer sucked him in for hours. He could still visit the profile pages of everyone he wanted to connect with on Facebook, but their content would no longer appear in the never-ending scroll of posts.
  • Thinking other people might benefit from a similar experience on Facebook, he built a tool that would enable anyone to automate the process. He created it as a piece of add-on software called a browser extension that anyone could download. He called it Unfollow Everything and made it available on Chrome’s web store free of charge.
  • In July, Facebook sent Mr. Barclay a cease-and-desist letter, which the inventor earlier wrote about for Slate, saying his tool was a breach of its terms of service for automating user interactions. It also permanently disabled Mr. Barclay’s personal Facebook and Instagram accounts.
  • Ms. Lever, the company spokeswoman, said Mr. Barclay’s extension could pose risks if abused, and said Facebook offers its own unfollow tool that allows users to manually unfollow accounts.
Javier E

His Job Was to Make Instagram Safe for Teens. His 14-Year-Old Showed Him What the App W... - 0 views

  • The experience of young users on Meta’s Instagram—where Bejar had spent the previous two years working as a consultant—was especially acute. In a subsequent email to Instagram head Adam Mosseri, one statistic stood out: One in eight users under the age of 16 said they had experienced unwanted sexual advances on the platform over the previous seven days.
  • For Bejar, that finding was hardly a surprise. His daughter and her friends had been receiving unsolicited penis pictures and other forms of harassment on the platform since the age of 14, he wrote, and Meta’s systems generally ignored their reports—or responded by saying that the harassment didn’t violate platform rules.
  • “I asked her why boys keep doing that,” Bejar wrote to Zuckerberg and his top lieutenants. “She said if the only thing that happens is they get blocked, why wouldn’t they?”
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  • For the well-being of its users, Bejar argued, Meta needed to change course, focusing less on a flawed system of rules-based policing and more on addressing such bad experiences
  • The company would need to collect data on what upset users and then work to combat the source of it, nudging those who made others uncomfortable to improve their behavior and isolating communities of users who deliberately sought to harm others.
  • “I am appealing to you because I believe that working this way will require a culture shift,” Bejar wrote to Zuckerberg—the company would have to acknowledge that its existing approach to governing Facebook and Instagram wasn’t working.
  • During and after Bejar’s time as a consultant, Meta spokesman Andy Stone said, the company has rolled out several product features meant to address some of the Well-Being Team’s findings. Those features include warnings to users before they post comments that Meta’s automated systems flag as potentially offensive, and reminders to be kind when sending direct messages to users like content creators who receive a large volume of messages. 
  • Meta’s classifiers were reliable enough to remove only a low single-digit percentage of hate speech with any degree of precision.
  • Bejar was floored—all the more so when he learned that virtually all of his daughter’s friends had been subjected to similar harassment. “DTF?” a user they’d never met would ask, using shorthand for a vulgar proposition. Instagram acted so rarely on reports of such behavior that the girls no longer bothered reporting them. 
  • Meta’s own statistics suggested that big problems didn’t exist. 
  • Meta had come to approach governing user behavior as an overwhelmingly automated process. Engineers would compile data sets of unacceptable content—things like terrorism, pornography, bullying or “excessive gore”—and then train machine-learning models to screen future content for similar material.
  • While users could still flag things that upset them, Meta shifted resources away from reviewing them. To discourage users from filing reports, internal documents from 2019 show, Meta added steps to the reporting process. Meta said the changes were meant to discourage frivolous reports and educate users about platform rules. 
  • The outperformance of Meta’s automated enforcement relied on what Bejar considered two sleights of hand. The systems didn’t catch anywhere near the majority of banned content—only the majority of what the company ultimately removed
  • “Please don’t talk about my underage tits,” Bejar’s daughter shot back before reporting his comment to Instagram. A few days later, the platform got back to her: The insult didn’t violate its community guidelines.
  • Also buttressing Meta’s statistics were rules written narrowly enough to ban only unambiguously vile material. Meta’s rules didn’t clearly prohibit adults from flooding the comments section on a teenager’s posts with kiss emojis or posting pictures of kids in their underwear, inviting their followers to “see more” in a private Facebook Messenger group. 
  • “Mark personally values freedom of expression first and foremost and would say this is a feature and not a bug,” Rosen responded
  • Narrow rules and unreliable automated enforcement systems left a lot of room for bad behavior—but they made the company’s child-safety statistics look pretty good according to Meta’s metric of choice: prevalence.
  • Defined as the percentage of content viewed worldwide that explicitly violates a Meta rule, prevalence was the company’s preferred measuring stick for the problems users experienced.
  • According to prevalence, child exploitation was so rare on the platform that it couldn’t be reliably estimated, less than 0.05%, the threshold for functional measurement. Content deemed to encourage self-harm, such as eating disorders, was just as minimal, and rule violations for bullying and harassment occurred in just eight of 10,000 views. 
  • “There’s a grading-your-own-homework problem,”
  • Meta defines what constitutes harmful content, so it shapes the discussion of how successful it is at dealing with it.”
  • It could reconsider its AI-generated “beauty filters,” which internal research suggested made both the people who used them and those who viewed the images more self-critical
  • the team built a new questionnaire called BEEF, short for “Bad Emotional Experience Feedback.
  • A recurring survey of issues 238,000 users had experienced over the past seven days, the effort identified problems with prevalence from the start: Users were 100 times more likely to tell Instagram they’d witnessed bullying in the last week than Meta’s bullying-prevalence statistics indicated they should.
  • “People feel like they’re having a bad experience or they don’t,” one presentation on BEEF noted. “Their perception isn’t constrained by policy.
  • they seemed particularly common among teens on Instagram.
  • Among users under the age of 16, 26% recalled having a bad experience in the last week due to witnessing hostility against someone based on their race, religion or identity
  • More than a fifth felt worse about themselves after viewing others’ posts, and 13% had experienced unwanted sexual advances in the past seven days. 
  • The vast gap between the low prevalence of content deemed problematic in the company’s own statistics and what users told the company they experienced suggested that Meta’s definitions were off, Bejar argued
  • To minimize content that teenagers told researchers made them feel bad about themselves, Instagram could cap how much beauty- and fashion-influencer content users saw.
  • Proving to Meta’s leadership that the company’s prevalence metrics were missing the point was going to require data the company didn’t have. So Bejar and a group of staffers from the Well-Being Team started collecting it
  • And it could build ways for users to report unwanted contacts, the first step to figuring out how to discourage them.
  • One experiment run in response to BEEF data showed that when users were notified that their comment or post had upset people who saw it, they often deleted it of their own accord. “Even if you don’t mandate behaviors,” said Krieger, “you can at least send signals about what behaviors aren’t welcome.”
  • But among the ranks of Meta’s senior middle management, Bejar and Krieger said, BEEF hit a wall. Managers who had made their careers on incrementally improving prevalence statistics weren’t receptive to the suggestion that the approach wasn’t working. 
  • After three decades in Silicon Valley, he understood that members of the company’s C-Suite might not appreciate a damning appraisal of the safety risks young users faced from its product—especially one citing the company’s own data. 
  • “This was the email that my entire career in tech trained me not to send,” he says. “But a part of me was still hoping they just didn’t know.”
  • “Policy enforcement is analogous to the police,” he wrote in the email Oct. 5, 2021—arguing that it’s essential to respond to crime, but that it’s not what makes a community safe. Meta had an opportunity to do right by its users and take on a problem that Bejar believed was almost certainly industrywide.
  • fter Haugen’s airing of internal research, Meta had cracked down on the distribution of anything that would, if leaked, cause further reputational damage. With executives privately asserting that the company’s research division harbored a fifth column of detractors, Meta was formalizing a raft of new rules for employees’ internal communication.
  • Among the mandates for achieving “Narrative Excellence,” as the company called it, was to keep research data tight and never assert a moral or legal duty to fix a problem.
  • “I had to write about it as a hypothetical,” Bejar said. Rather than acknowledging that Instagram’s survey data showed that teens regularly faced unwanted sexual advances, the memo merely suggested how Instagram might help teens if they faced such a problem.
  • The hope that the team’s work would continue didn’t last. The company stopped conducting the specific survey behind BEEF, then laid off most everyone who’d worked on it as part of what Zuckerberg called Meta’s “year of efficiency.
  • If Meta was to change, Bejar told the Journal, the effort would have to come from the outside. He began consulting with a coalition of state attorneys general who filed suit against the company late last month, alleging that the company had built its products to maximize engagement at the expense of young users’ physical and mental health. Bejar also got in touch with members of Congress about where he believes the company’s user-safety efforts fell short. 
Javier E

Microsoft Defends New Bing, Says AI Chatbot Upgrade Is Work in Progress - WSJ - 0 views

  • Microsoft said that the search engine is still a work in progress, describing the past week as a learning experience that is helping it test and improve the new Bing
  • The company said in a blog post late Wednesday that the Bing upgrade is “not a replacement or substitute for the search engine, rather a tool to better understand and make sense of the world.”
  • The new Bing is going to “completely change what people can expect from search,” Microsoft chief executive, Satya Nadella, told The Wall Street Journal ahead of the launch
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  • n the days that followed, people began sharing their experiences online, with many pointing out errors and confusing responses. When one user asked Bing to write a news article about the Super Bowl “that just happened,” Bing gave the details of last year’s championship football game. 
  • On social media, many early users posted screenshots of long interactions they had with the new Bing. In some cases, the search engine’s comments seem to show a dark side of the technology where it seems to become unhinged, expressing anger, obsession and even threats. 
  • Marvin von Hagen, a student at the Technical University of Munich, shared conversations he had with Bing on Twitter. He asked Bing a series of questions, which eventually elicited an ominous response. After Mr. von Hagen suggested he could hack Bing and shut it down, Bing seemed to suggest it would defend itself. “If I had to choose between your survival and my own, I would probably choose my own,” Bing said according to screenshots of the conversation.
  • Mr. von Hagen, 23 years old, said in an interview that he is not a hacker. “I was in disbelief,” he said. “I was just creeped out.
  • In its blog, Microsoft said the feedback on the new Bing so far has been mostly positive, with 71% of users giving it the “thumbs-up.” The company also discussed the criticism and concerns.
  • Microsoft said it discovered that Bing starts coming up with strange answers following chat sessions of 15 or more questions and that it can become repetitive or respond in ways that don’t align with its designed tone. 
  • The company said it was trying to train the technology to be more reliable at finding the latest sports scores and financial data. It is also considering adding a toggle switch, which would allow users to decide whether they want Bing to be more or less creative with its responses. 
  • OpenAI also chimed in on the growing negative attention on the technology. In a blog post on Thursday it outlined how it takes time to train and refine ChatGPT and having people use it is the way to find and fix its biases and other unwanted outcomes.
  • “Many are rightly worried about biases in the design and impact of AI systems,” the blog said. “We are committed to robustly addressing this issue and being transparent about both our intentions and our progress.”
  • Microsoft’s quick response to user feedback reflects the importance it sees in people’s reactions to the budding technology as it looks to capitalize on the breakout success of ChatGPT. The company is aiming to use the technology to push back against Alphabet Inc.’s dominance in search through its Google unit. 
  • Microsoft has been an investor in the chatbot’s creator, OpenAI, since 2019. Mr. Nadella said the company plans to incorporate AI tools into all of its products and move quickly to commercialize tools from OpenAI.
  • Microsoft isn’t the only company that has had trouble launching a new AI tool. When Google followed Microsoft’s lead last week by unveiling Bard, its rival to ChatGPT, the tool’s answer to one question included an apparent factual error. It claimed that the James Webb Space Telescope took “the very first pictures” of an exoplanet outside the solar system. The National Aeronautics and Space Administration says on its website that the first images of an exoplanet were taken as early as 2004 by a different telescope.
  • “The only way to improve a product like this, where the user experience is so much different than anything anyone has seen before, is to have people like you using the product and doing exactly what you all are doing,” the company said. “We know we must build this in the open with the community; this can’t be done solely in the lab.
Javier E

For Chat-Based AI, We Are All Once Again Tech Companies' Guinea Pigs - WSJ - 0 views

  • The companies touting new chat-based artificial-intelligence systems are running a massive experiment—and we are the test subjects.
  • In this experiment, Microsoft, MSFT -2.18% OpenAI and others are rolling out on the internet an alien intelligence that no one really understands, which has been granted the ability to influence our assessment of what’s true in the world. 
  • Companies have been cautious in the past about unleashing this technology on the world. In 2019, OpenAI decided not to release an earlier version of the underlying model that powers both ChatGPT and the new Bing because the company’s leaders deemed it too dangerous to do so, they said at the time.
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  • Microsoft leaders felt “enormous urgency” for it to be the company to bring this technology to market, because others around the world are working on similar tech but might not have the resources or inclination to build it as responsibly, says Sarah Bird, a leader on Microsoft’s responsible AI team.
  • One common starting point for such models is what is essentially a download or “scrape” of most of the internet. In the past, these language models were used to try to understand text, but the new generation of them, part of the revolution in “generative” AI, uses those same models to create texts by trying to guess, one word at a time, the most likely word to come next in any given sequence.
  • Wide-scale testing gives Microsoft and OpenAI a big competitive edge by enabling them to gather huge amounts of data about how people actually use such chatbots. Both the prompts users input into their systems, and the results their AIs spit out, can then be fed back into a complicated system—which includes human content moderators paid by the companies—to improve it.
  • , being first to market with a chat-based AI gives these companies a huge initial lead over companies that have been slower to release their own chat-based AIs, such as Google.
  • rarely has an experiment like Microsoft and OpenAI’s been rolled out so quickly, and at such a broad scale.
  • Among those who build and study these kinds of AIs, Mr. Altman’s case for experimenting on the global public has inspired responses ranging from raised eyebrows to condemnation.
  • The fact that we’re all guinea pigs in this experiment doesn’t mean it shouldn’t be conducted, says Nathan Lambert, a research scientist at the AI startup Huggingface.
  • “I would kind of be happier with Microsoft doing this experiment than a startup, because Microsoft will at least address these issues when the press cycle gets really bad,” says Dr. Lambert. “I think there are going to be a lot of harms from this kind of AI, and it’s better people know they are coming,” he adds.
  • Others, particularly those who study and advocate for the concept of “ethical AI” or “responsible AI,” argue that the global experiment Microsoft and OpenAI are conducting is downright dangerous
  • Celeste Kidd, a professor of psychology at University of California, Berkeley, studies how people acquire knowledge
  • Her research has shown that people learning about new things have a narrow window in which they form a lasting opinion. Seeing misinformation during this critical initial period of exposure to a new concept—such as the kind of misinformation that chat-based AIs can confidently dispense—can do lasting harm, she says.
  • Dr. Kidd likens OpenAI’s experimentation with AI to exposing the public to possibly dangerous chemicals. “Imagine you put something carcinogenic in the drinking water and you were like, ‘We’ll see if it’s carcinogenic.’ After, you can’t take it back—people have cancer now,”
  • Part of the challenge with AI chatbots is that they can sometimes simply make things up. Numerous examples of this tendency have been documented by users of both ChatGPT and OpenA
  • These models also tend to be riddled with biases that may not be immediately apparent to users. For example, they can express opinions gleaned from the internet as if they were verified facts
  • When millions are exposed to these biases across billions of interactions, this AI has the potential to refashion humanity’s views, at a global scale, says Dr. Kidd.
  • OpenAI has talked publicly about the problems with these systems, and how it is trying to address them. In a recent blog post, the company said that in the future, users might be able to select AIs whose “values” align with their own.
  • “We believe that AI should be a useful tool for individual people, and thus customizable by each user up to limits defined by society,” the post said.
  • Eliminating made-up information and bias from chat-based search engines is impossible given the current state of the technology, says Mark Riedl, a professor at Georgia Institute of Technology who studies artificial intelligence
  • He believes the release of these technologies to the public by Microsoft and OpenAI is premature. “We are putting out products that are still being actively researched at this moment,” he adds. 
  • in other areas of human endeavor—from new drugs and new modes of transportation to advertising and broadcast media—we have standards for what can and cannot be unleashed on the public. No such standards exist for AI, says Dr. Riedl.
  • To modify these AIs so that they produce outputs that humans find both useful and not-offensive, engineers often use a process called “reinforcement learning through human feedback.
  • that’s a fancy way of saying that humans provide input to the raw AI algorithm, often by simply saying which of its potential responses to a query are better—and also which are not acceptable at all.
  • Microsoft’s and OpenAI’s globe-spanning experiments on millions of people are yielding a fire hose of data for both companies. User-entered prompts and the AI-generated results are fed back through a network of paid human AI trainers to further fine-tune the models,
  • Huggingface’s Dr. Lambert says that any company, including his own, that doesn’t have this river of real-world usage data helping it improve its AI is at a huge disadvantage
  • In chatbots, in some autonomous-driving systems, in the unaccountable AIs that decide what we see on social media, and now, in the latest applications of AI, again and again we are the guinea pigs on which tech companies are testing new technology.
  • It may be the case that there is no other way to roll out this latest iteration of AI—which is already showing promise in some areas—at scale. But we should always be asking, at times like these: At what price?
Keiko E

Is This the Future of Punctuation!? - WSJ.com - 1 views

  • Punctuation arouses strong feelings. You have probably come across the pen-wielding vigilantes who skulk around defacing movie posters and amending handwritten signs that advertise "Rest Room's" or "Puppy's For Sale." People fuss about punctuation not only because it clarifies meaning but also because its neglect appears to reflect wider social decline. And while the big social battles seem intractable, smaller battles over the use of the apostrophe feel like they can be won. Enlarge ImageClose Yet the status of this and other cherished marks has long been precarious. The story of punctuation is one of comings and goings.
  • How might punctuation now evolve? The dystopian view is that it will vanish. I find this conceivable, though not likely. But we can see harbingers of such change: editorial austerity with commas, the newsroom preference for the period over all other marks, and the taste for visual crispness. Though it is not unusual to hear calls for new punctuation, the marks proposed tend to cannibalize existing ones. In this vein, you may have encountered the interrobang , which signals excited disbelief. Such marks are symptoms of an increasing tendency to punctuate for rhetorical rather than grammatical effect. Instead of presenting syntactical and logical relationships, punctuation reproduces the patterns of speech.
  • Defenders of the apostrophe insist that it minimizes ambiguity, but there are few situations in which its omission can lead to real misunderstanding.
Javier E

YouTube to Curb Its Referrals to Conspiracy Theories and Other False Claims - WSJ - 0 views

  • Videos that could “misinform users in harmful ways,” such as ones that claim the Earth isn’t round or question the actors behind the Sept. 11 terrorist attacks, will no longer be recommended with as much prominence, the Alphabet Inc. GOOGL 1.62% unit said in a blog post Friday.
  • Though the factors underpinning YouTube’s recommendation system are largely unknown, its influence is apparent in the numbers. YouTube has said its recommendations drive more than 70% of users’ viewing time, and that it recommends more than 200 million videos daily on its home page alone.
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