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Javier E

Biker Gangs, Tamir Rice, And The Rise Of White Fragility - 0 views

talkingpointsmemo.com/...the-rise-of-white-fragility

white supremacy white privilege reaction fear racism white inequality conservativism epistemic

shared by Javier E on 24 May 15 - No Cached
  • The most dangerous uprising that's threatening America's stability isn't black protests in places like Ferguson or Baltimore. It's taking place among an aging white majority that is losing its bearing on reality and destroying the gears of government, media and public welfare. At its center is an inexplicable, illogical and dangerous fear that some sociologists are now defining as white fragility.
  • In her 2011 academic pedagogical analysis titled “White Fragility,” DiAngelo goes into a detailed explanation of how white people in North America live in insulated social and media spaces that protect them from any race-based stress. This privileged fragility leaves them unable to tolerate any schism or challenge to a universally accepted belief system. Any shift away from that (like a biracial African-American president) triggers a deep and sustaining panic. Racial segregation, disproportionate representation in the media, and many other factors serve as the columns that support white fragility
  • misunderstanding was caused by misidentification of what white privilege and power means. Privilege doesn’t mean automatic wealth and health. What “white privilege” means is that society is rooting for one particular segment of the population to succeed over all others, and has installed a disproportionately high amount of institutional and psychological helpers every step of the way.
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  • “Part of white fragility is to assume that when we talk about racism, we are calling someone out as being individually a racist,” he said. “So if you say we're going to talk about racism, white people think you're going to call them a name. But for most people of color it's a system. And we're talking about dealing with a structure so the real problem is the system.”
  • When separate groups of people are using the same word with different implied meanings then problems will persist.
  • When it comes to racism and increased segregation, both Wise and DiAngelo noted that there seems to be this rigid unwillingness to address any inequality, because it would upset the very people who are both benefiting from the injustice and refusing to acknowledge its existence.
  • The fear is that if someone seeks to define and fix racism, many white people feel like they’re being directly attacked. So instead of waiting for the attack, white fragility promotes protection by putting punitive restrictions on “the others.”
  • The Obama era has been an interesting petri dish of white fragility. On the heels of a moderate economic recovery, we’ve seen sweeping new state laws aimed at social issues: voting rights restrictions, defunding of Planned Parenthood, anti-gay legislation, Stand Your Ground bills, and restrictive union laws to weaken their bargaining power. These laws have resulted in a rollback of rights for minorities, women, the LGBT movement, and the working class.
  • The strangest thing about white fragility politics is that the detrimental policy results are spread out across race and class. Yet, the political results for the conservative movement priming the pump of white fragility and rage is election victories. And why should they change when they can get large sections of an aging white population to consistently vote for policies proven to statistically hurt their economic chances, personal health, their children’s education, and their very safety?
  • These are not rational decisions. These are fear-based politics that create avoidable disasters in which all suffer. This new wave of segregation fear is surging across the country. In response to the continued white fragility panic of 2008, conservative political movements are set to capitalize on the cycles of manufactured hysteria. “We are watching the repeal of the 20th century,” Wise said.
  • When I asked Wise and DiAngelo to give me something hopeful for the future, they both gave me a bleak picture. When I suggested that more facts and evidence could sway people, they disagreed. “People who are deeply committed to a world view don’t change their opinions when confronted with new facts,” Wise said. “Oddly enough, new facts cause them to dig in more deeply.”
Javier E

How Do You Know When Society Is About to Fall Apart? - The New York Times - 1 views

www.nytimes.com/...societal-collapse.html

collapse civilization decline history crisis politics economics culture complexity

shared by Javier E on 21 Dec 20 - No Cached
  • Tainter seemed calm. He walked me through the arguments of the book that made his reputation, “The Collapse of Complex Societies,” which has for years been the seminal text in the study of societal collapse, an academic subdiscipline that arguably was born with its publication in 1988
  • It is only a mild overstatement to suggest that before Tainter, collapse was simply not a thing.
  • His own research has moved on; these days, he focuses on “sustainability.”
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  • He writes with disarming composure about the factors that have led to the disintegration of empires and the abandonment of cities and about the mechanism that, in his view, makes it nearly certain that all states that rise will one day fall
  • societal collapse and its associated terms — “fragility” and “resilience,” “risk” and “sustainability” — have become the objects of extensive scholarly inquiry and infrastructure.
  • Princeton has a research program in Global Systemic Risk, Cambridge a Center for the Study of Existential Risk
  • even Tainter, for all his caution and reserve, was willing to allow that contemporary society has built-in vulnerabilities that could allow things to go very badly indeed — probably not right now, maybe not for a few decades still, but possibly sooner. In fact, he worried, it could begin before the year was over.
  • Plato, in “The Republic,” compared cities to animals and plants, subject to growth and senescence like any living thing. The metaphor would hold: In the early 20th century, the German historian Oswald Spengler proposed that all cultures have souls, vital essences that begin falling into decay the moment they adopt the trappings of civilization.
  • that theory, which became the heart of “The Collapse of Complex Societies.” Tainter’s argument rests on two proposals. The first is that human societies develop complexity, i.e. specialized roles and the institutional structures that coordinate them, in order to solve problems
  • All history since then has been “characterized by a seemingly inexorable trend toward higher levels of complexity, specialization and sociopolitical control.”
  • Eventually, societies we would recognize as similar to our own would emerge, “large, heterogeneous, internally differentiated, class structured, controlled societies in which the resources that sustain life are not equally available to all.”
  • Something more than the threat of violence would be necessary to hold them together, a delicate balance of symbolic and material benefits that Tainter calls “legitimacy,” the maintenance of which would itself require ever more complex structures, which would become ever less flexible, and more vulnerable, the more they piled up.
  • Social complexity, he argues, is inevitably subject to diminishing marginal returns. It costs more and more, in other words, while producing smaller and smaller profits.
  • Take Rome, which, in Tainter's telling, was able to win significant wealth by sacking its neighbors but was thereafter required to maintain an ever larger and more expensive military just to keep the imperial machine from stalling — until it couldn’t anymore.
  • This is how it goes. As the benefits of ever-increasing complexity — the loot shipped home by the Roman armies or the gentler agricultural symbiosis of the San Juan Basin — begin to dwindle, Tainter writes, societies “become vulnerable to collapse.”
  • haven’t countless societies weathered military defeats, invasions, even occupations and lengthy civil wars, or rebuilt themselves after earthquakes, floods and famines?
  • Only complexity, Tainter argues, provides an explanation that applies in every instance of collapse.
  • Complexity builds and builds, usually incrementally, without anyone noticing how brittle it has all become. Then some little push arrives, and the society begins to fracture.
  • A disaster — even a severe one like a deadly pandemic, mass social unrest or a rapidly changing climate — can, in Tainter’s view, never be enough by itself to cause collapse
  • The only precedent Tainter could think of, in which pandemic coincided with mass social unrest, was the Black Death of the 14th century. That crisis reduced the population of Europe by as much as 60 percent.
  • Whether any existing society is close to collapsing depends on where it falls on the curve of diminishing returns.
  • The United States hardly feels like a confident empire on the rise these days. But how far along are we?
  • Scholars of collapse tend to fall into two loose camps. The first, dominated by Tainter, looks for grand narratives and one-size-fits-all explanations
  • The second is more interested in the particulars of the societies they study
  • Patricia McAnany, who teaches at the University of North Carolina at Chapel Hill, has questioned the usefulness of the very concept of collapse — she was an editor of a 2010 volume titled “Questioning Collapse” — but admits to being “very, very worried” about the lack, in the United States, of the “nimbleness” that crises require of governments.
  • We’re too vested and tied to places.” Without the possibility of dispersal, or of real structural change to more equitably distribute resources, “at some point the whole thing blows. It has to.”
  • In Turchin’s case the key is the loss of “social resilience,” a society’s ability to cooperate and act collectively for common goals. By that measure, Turchin judges that the United States was collapsing well before Covid-19 hit. For the last 40 years, he argues, the population has been growing poorer and more unhealthy as elites accumulate more and more wealth and institutional legitimacy founders. “The United States is basically eating itself from the inside out,
  • Inequality and “popular immiseration” have left the country extremely vulnerable to external shocks like the pandemic, and to internal triggers like the killings of George Floyd
  • Societies evolve complexity, he argues, precisely to meet such challenges.
  • Eric H. Cline, who teaches at the George Washington University, argued in “1177 B.C.: The Year Civilization Collapsed” that Late Bronze Age societies across Europe and western Asia crumbled under a concatenation of stresses, including natural disasters — earthquakes and drought — famine, political strife, mass migration and the closure of trade routes. On their own, none of those factors would have been capable of causing such widespread disintegration, but together they formed a “perfect storm” capable of toppling multiple societies all at once.
  • Collapse “really is a matter of when,” he told me, “and I’m concerned that this may be the time.”
  • In “The Collapse of Complex Societies,” Tainter makes a point that echoes the concern that Patricia McAnany raised. “The world today is full,” Tainter writes. Complex societies occupy every inhabitable region of the planet. There is no escaping. This also means, he writes, that collapse, “if and when it comes again, will this time be global.” Our fates are interlinked. “No longer can any individual nation collapse. World civilization will disintegrate as a whole.”
  • If it happens, he says, it would be “the worst catastrophe in history.”
  • The quest for efficiency, he wrote recently, has brought on unprecedented levels of complexity: “an elaborate global system of production, shipping, manufacturing and retailing” in which goods are manufactured in one part of the world to meet immediate demands in another, and delivered only when they’re needed. The system’s speed is dizzying, but so are its vulnerabilities.
  • A more comprehensive failure of fragile supply chains could mean that fuel, food and other essentials would no longer flow to cities. “There would be billions of deaths within a very short period,” Tainter says.
  • If we sink “into a severe recession or a depression,” Tainter says, “then it will probably cascade. It will simply reinforce itself.”
  • Tainter tells me, he has seen “a definite uptick” in calls from journalists: The study of societal collapse suddenly no longer seems like a purely academic pursuit
  • Turchin is keenly aware of the essential instability of even the sturdiest-seeming systems. “Very severe events, while not terribly likely, are quite possible,” he says. When he emigrated from the U.S.S.R. in 1977, he adds, no one imagined the country would splinter into its constituent parts. “But it did.”
  • He writes of visions of “bloated bureaucracies” becoming the basis of “entire political careers.” Arms races, he observes, presented a “classic example” of spiraling complexity that provides “no tangible benefit for much of the population” and “usually no competitive advantage” either.
  • It is hard not to read the book through the lens of the last 40 years of American history, as a prediction of how the country might deteriorate if resources continued to be slashed from nearly every sector but the military, prisons and police.
  • The more a population is squeezed, Tainter warns, the larger the share that “must be allocated to legitimization or coercion.
  • And so it was: As U.S. military spending skyrocketed — to, by some estimates, a total of more than $1 trillion today from $138 billion in 1980 — the government would try both tactics, ingratiating itself with the wealthy by cutting taxes while dismantling public-assistance programs and incarcerating the poor in ever-greater numbers.
  • “As resources committed to benefits decline,” Tainter wrote in 1988, “resources committed to control must increase.”
  • The overall picture drawn by Tainter’s work is a tragic one. It is our very creativity, our extraordinary ability as a species to organize ourselves to solve problems collectively, that leads us into a trap from which there is no escaping
  • Complexity is “insidious,” in Tainter’s words. “It grows by small steps, each of which seems reasonable at the time.” And then the world starts to fall apart, and you wonder how you got there.
  • Perhaps collapse is not, actually, a thing. Perhaps, as an idea, it was a product of its time, a Cold War hangover that has outlived its usefulness, or an academic ripple effect of climate-change anxiety, or a feedback loop produced by some combination of the two
  • if you pay attention to people’s lived experience, and not just to the abstractions imposed by a highly fragmented archaeological record, a different kind of picture emerges.
  • Tainter’s understanding of societies as problem-solving entities can obscure as much as it reveals
  • Plantation slavery arose in order to solve a problem faced by the white landowning class: The production of agricultural commodities like sugar and cotton requires a great deal of backbreaking labor. That problem, however, has nothing to do with the problems of the people they enslaved. Which of them counts as “society”?
  • Since the beginning of the pandemic, the total net worth of America’s billionaires, all 686 of them, has jumped by close to a trillion dollars.
  • If societies are not in fact unitary, problem-solving entities but heaving contradictions and sites of constant struggle, then their existence is not an all-or-nothing game.
  • Collapse appears not as an ending, but a reality that some have already suffered — in the hold of a slave ship, say, or on a long, forced march from their ancestral lands to reservations faraway — and survived.
  • The current pandemic has already given many of us a taste of what happens when a society fails to meet the challenges that face it, when the factions that rule over it tend solely to their own problems
  • the real danger comes from imagining that we can keep living the way we always have, and that the past is any more stable than the present.
  • If you close your eyes and open them again, the periodic disintegrations that punctuate our history — all those crumbling ruins — begin to fade, and something else comes into focus: wiliness, stubbornness and, perhaps the strongest and most essential human trait, adaptability.
  • When one system fails, we build another. We struggle to do things differently, and we push on. As always, we have no other choice.
katherineharron

Amazon's best sellers list is dominated almost entirely by books on race right now - CNN - 0 views

www.cnn.com/...index.html

shared by katherineharron on 03 Jun 20 - No Cached
  • As of Wednesday, 15 of the top 20 bestselling books are about race, racism and white supremacy in the US. Sales surged following the last eight days of protest after George Floyd's death in police custody.
  • "White Fragility: Why It's So Hard for White People to Talk About Racism," novel "The Vanishing Half" by black author Brit Bennett and the children's picture book "I Am Enough," are in such high demand that many of them are temporarily out of stock or only available in ebook or audio form.
  • "This doesn't happen every day," Kendi tweeted Tuesday. "It is fitting it happens on the day we are Blacking Out for Black lives and hopefully supporting our local independent bookstores too."
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  • Educating yourself on the history and current state of racism is one way to show positive allyship, as reported in CNN's guide to being an ally.
  • Influencing the people in your circle is another -- and part of that can include sharing books about racism with friends and family and discussing how oppression affects marginalized groups.
Javier E

The Reality of New America Brings Obama Victory -- Daily Intel - 0 views

nymag.com/...rica-brings-obama-victory.html

obama victory Republicans survival crisis

shared by Javier E on 09 Nov 12 - No Cached
  • he essence of Team Obama's reelection strategy was to capitalize on their man's strength with what National Journal's Ron Brownstein calls "the coalition of the ascendant" has long been clear. Back in May, I wrote a cover story for the magazine laying out Chicago's plan to focus laser-like on four key voting blocs: African-Americans, Hispanics, college-educated white women, and voters of all ethnicities aged 18-29. At bottom, their theory of the case was that, despite the fragility of the recovery and the doubts that many voters had about Obama's capacity to put America firmly back on the road to prosperity, the deft and aggressive exploitation of coalition politics (along with the ruthless disqualification of Romney as a credible occupant of the Oval Office) could secure the president a second term. That in 2012, in other words, demographics would trump economics.
  • A quick glance at the exit polls confirms the extent to which the coalition of the ascendant is responsible for that performance. Contrary to the assumptions of the Romney campaign, the electorate that turned out on Tuesday was more diverse than 2008's, not less. Nationally, the share of the vote comprised by whites fell from 74 to 72 percent, while the black vote held steady at 13 and rose among Hispanics from 9 to 10, among Asians from 2.5 to 3 percent, among women from 53 to 54 percent, and among young voters from 18 to 19 percent. Obama's share of each of those blocs was overwhelming: 93 percent of African-Americans, 71 percent of Latinos, 73 percent of Asians, 55 percent of the ladies, and 60 percent of the kids. T
  • the challenges facing the Republican Party are far greater and far graver; indeed, it's no exaggeration to say that they are existential. Before Election Day, there were some in GOP yakkety-yakosphere who were warming up to pin the blame for Romney's impending defeat on Hurricane Sandy, a dubious proposition rendered utterly absurd by what happened yesterday. Not only was the problem not Sandy — it wasn't even simply Romney. True, the weaknesses of the Republican nominee were manifold and glaring, but they had nothing to do with the party's having squandered its chance to take back control of the Senate by pissing away two eminently winnable seats (in Missouri and Indiana) by dint of having nominated abject cretins (Todd Akin and Richard Mourdock). Or with the passage, for the first time, of ballot initiatives in two states (Maine and Maryland) legalizing same-sex marriage, and the legalizing of marijuana in two others (Colorado and Washington).
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  • the Republicans now find themselves facing a moment similar to the one that Democrats met in the wake of the 1988 election, when the party found itself markedly out of step with the country — shackled to a retograde base, in the grip of an assortment of fads and factions, wedded to a pre-modern policy agenda. And so, like the Ds back then, the Rs today must undertake a wholesale modernization of their party, starting with, but not limited to, making real inroads with those ascendant elements of the electorate. Doing so will be a Herculean task, and one that will require not just institutional resolve but individual leadership; it will require, that is to say, that the Republicans find their own version of Bill Clinton circa 1990. But daunting as the task may be, what last night indicated is that the party has no choice but to undertake the assignment — because to forgo it would be to risk not just irrelevance but extinction.
Javier E

Rachel Dolezal's Unintended Gift to America - The New York Times - 0 views

www.nytimes.com/...nintended-gift-to-america.html

race identity white role social

shared by Javier E on 18 Jun 15 - No Cached
  • It is most unfortunate that Ms. Dolezal did not begin her television interviews on Tuesday by acknowledging that she should not have claimed to be black. She might have been forgiven if she had stated clearly that, while she may identify herself as black, by American society’s standards, her racial designation is white.
  • Ms. Dolezal’s view of herself — however confused, or incongruent with society’s — reveals an essential truth about race: It is a fiction, a social construct based in culture and not biology. It must be “made” from what people believe and do. Race is performative. It is the memories that bind us, the stories passed down to us, the experiences that we share, the social forces that surround us.
  • Identities are never entirely our own, but does that mean that we should lose all control in determining who we are? Advertisement Continue reading the main story
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  • Even W. E. B. Du Bois had trouble formulating a theoretically accurate account of racial identity, so he put it simply: A black man is “a person who must ride ‘Jim Crow’ in Georgia.” But his statement still leaves us with a puzzle: What would a black man be without Jim Crow to define him?
  • The historical evidence is overwhelming, then, that the color line has always been far more porous and fragile than one might assume. In some places, it was so brittle that it could buckle and break.
  • To say that race is socially constructed gives it an air of make-believe. Race is quite real to those who live with it. Ask the families of the black men and women who have lost their lives during tragic encounters with the police. The choices about “who” they were, were not their own.
  • There is no essentialized, fixed, “true identity” waiting just below the surface. Identities are contingent, elusive and, as the cultural theorist Stuart Hall argued, “always in process.
  • at the very least, perhaps we can use Ms. Dolezal’s story, puzzling as it is, as an opportunity to have a candid, lively, long-delayed, public conversation about the knotty meanings of race and racial identity, and how it has confounded our nation’s best aspirations. Perhaps we may yet move beyond the imprisoning boxes we have made.
Javier E

The Two Contradictory Ideas Many Americans Have About the Economy - The Atlantic - 0 views

www.theatlantic.com/...480132

American idea work success inequality economic stagnation wages culture self-determination psychology

shared by Javier E on 28 Apr 16 - No Cached
  • How do people reconcile a belief in individual autonomy with nationwide wage stagnation?
  • “Many middle-class wage earners are victims of the economy, and, perhaps, of that great, glowing, irresistible American promise that has been drummed into our heads since birth: Just work hard and you can have it all.”
  • This sentiment taunts at two sacred and quintessentially American convictions—that success is self-determined and that advancement is inevitable for anyone with a serious work ethic. According to a 2014 Pew Global Attitudes Study, people in the United States are much more likely to hold these two beliefs than many of their European counterparts.
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  • Many Americans, then, are holding two contradictory ideas in their mind at once: the optimistic belief that their success is in their hands (on display since Tocqueville’s Democracy in America) and the acknowledgement that wages have been steadily stagnating (on decline since the band America).
  • In his story, Gabler concedes that, no matter how illogical and uninformed his financial decisions might have been, he remained seduced by a superseding assumption that he “would always overcome any adversity, should it arrive.”
  • “This is the genius and the Achilles’ heel of American culture,” Newman says. “We do have a strong belief in self-determination and agency, even when our expectations fly in the face of reality.”
  • Struggling white-collar workers and managers, she says, especially stood out in her research for how likely they were to believe they were the authors of their own fate. “And if your destiny isn’t working out very well,” she says, “you only have yourself to blame,” in their telling.
  • part of what makes financial fragility so distressing in the United States is that citizens aren’t afforded the regimen of protections offered by Europe’s wealthier governments.
  • “These are social democracies that come to the rescue of people in trouble or are just more generous even if they’re not in trouble,” says Newman. “So the kind of suffering that will happen in a society like that is not one of material deprivation nearly as much as what we call in the trade ‘social exclusion.’”
Javier E

Whistleblower: Twitter misled investors, FTC and underplayed spam issues - Washington Post - 0 views

www.washingtonpost.com/...twitter-whistleblower-sec-spam

twitter whistleblower security social media technology

shared by Javier E on 27 Aug 22 - No Cached
  • Twitter executives deceived federal regulators and the company’s own board of directors about “extreme, egregious deficiencies” in its defenses against hackers, as well as its meager efforts to fight spam, according to an explosive whistleblower complaint from its former security chief.
  • The complaint from former head of security Peiter Zatko, a widely admired hacker known as “Mudge,” depicts Twitter as a chaotic and rudderless company beset by infighting, unable to properly protect its 238 million daily users including government agencies, heads of state and other influential public figures.
  • Among the most serious accusations in the complaint, a copy of which was obtained by The Washington Post, is that Twitter violated the terms of an 11-year-old settlement with the Federal Trade Commission by falsely claiming that it had a solid security plan. Zatko’s complaint alleges he had warned colleagues that half the company’s servers were running out-of-date and vulnerable software and that executives withheld dire facts about the number of breaches and lack of protection for user data, instead presenting directors with rosy charts measuring unimportant changes.
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  • The complaint — filed last month with the Securities and Exchange Commission and the Department of Justice, as well as the FTC — says thousands of employees still had wide-ranging and poorly tracked internal access to core company software, a situation that for years had led to embarrassing hacks, including the commandeering of accounts held by such high-profile users as Elon Musk and former presidents Barack Obama and Donald Trump.
  • the whistleblower document alleges the company prioritized user growth over reducing spam, though unwanted content made the user experience worse. Executives stood to win individual bonuses of as much as $10 million tied to increases in daily users, the complaint asserts, and nothing explicitly for cutting spam.
  • Chief executive Parag Agrawal was “lying” when he tweeted in May that the company was “strongly incentivized to detect and remove as much spam as we possibly can,” the complaint alleges.
  • Zatko described his decision to go public as an extension of his previous work exposing flaws in specific pieces of software and broader systemic failings in cybersecurity. He was hired at Twitter by former CEO Jack Dorsey in late 2020 after a major hack of the company’s systems.
  • “I felt ethically bound. This is not a light step to take,” said Zatko, who was fired by Agrawal in January. He declined to discuss what happened at Twitter, except to stand by the formal complaint. Under SEC whistleblower rules, he is entitled to legal protection against retaliation, as well as potential monetary rewards.
  • “Security and privacy have long been top companywide priorities at Twitter,” said Twitter spokeswoman Rebecca Hahn. She said that Zatko’s allegations appeared to be “riddled with inaccuracies” and that Zatko “now appears to be opportunistically seeking to inflict harm on Twitter, its customers, and its shareholders.” Hahn said that Twitter fired Zatko after 15 months “for poor performance and leadership.” Attorneys for Zatko confirmed he was fired but denied it was for performance or leadership.
  • A person familiar with Zatko’s tenure said the company investigated Zatko’s security claims during his time there and concluded they were sensationalistic and without merit. Four people familiar with Twitter’s efforts to fight spam said the company deploys extensive manual and automated tools to both measure the extent of spam across the service and reduce it.
  • Overall, Zatko wrote in a February analysis for the company attached as an exhibit to the SEC complaint, “Twitter is grossly negligent in several areas of information security. If these problems are not corrected, regulators, media and users of the platform will be shocked when they inevitably learn about Twitter’s severe lack of security basics.”
  • Zatko’s complaint says strong security should have been much more important to Twitter, which holds vast amounts of sensitive personal data about users. Twitter has the email addresses and phone numbers of many public figures, as well as dissidents who communicate over the service at great personal risk.
  • This month, an ex-Twitter employee was convicted of using his position at the company to spy on Saudi dissidents and government critics, passing their information to a close aide of Crown Prince Mohammed bin Salman in exchange for cash and gifts.
  • Zatko’s complaint says he believed the Indian government had forced Twitter to put one of its agents on the payroll, with access to user data at a time of intense protests in the country. The complaint said supporting information for that claim has gone to the National Security Division of the Justice Department and the Senate Select Committee on Intelligence. Another person familiar with the matter agreed that the employee was probably an agent.
  • “Take a tech platform that collects massive amounts of user data, combine it with what appears to be an incredibly weak security infrastructure and infuse it with foreign state actors with an agenda, and you’ve got a recipe for disaster,” Charles E. Grassley (R-Iowa), the top Republican on the Senate Judiciary Committee,
  • Many government leaders and other trusted voices use Twitter to spread important messages quickly, so a hijacked account could drive panic or violence. In 2013, a captured Associated Press handle falsely tweeted about explosions at the White House, sending the Dow Jones industrial average briefly plunging more than 140 points.
  • After a teenager managed to hijack the verified accounts of Obama, then-candidate Joe Biden, Musk and others in 2020, Twitter’s chief executive at the time, Jack Dorsey, asked Zatko to join him, saying that he could help the world by fixing Twitter’s security and improving the public conversation, Zatko asserts in the complaint.
  • In 1998, Zatko had testified to Congress that the internet was so fragile that he and others could take it down with a half-hour of concentrated effort. He later served as the head of cyber grants at the Defense Advanced Research Projects Agency, the Pentagon innovation unit that had backed the internet’s invention.
  • But at Twitter Zatko encountered problems more widespread than he realized and leadership that didn’t act on his concerns, according to the complaint.
  • Twitter’s difficulties with weak security stretches back more than a decade before Zatko’s arrival at the company in November 2020. In a pair of 2009 incidents, hackers gained administrative control of the social network, allowing them to reset passwords and access user data. In the first, beginning around January of that year, hackers sent tweets from the accounts of high-profile users, including Fox News and Obama.
  • Several months later, a hacker was able to guess an employee’s administrative password after gaining access to similar passwords in their personal email account. That hacker was able to reset at least one user’s password and obtain private information about any Twitter user.
  • Twitter continued to suffer high-profile hacks and security violations, including in 2017, when a contract worker briefly took over Trump’s account, and in the 2020 hack, in which a Florida teen tricked Twitter employees and won access to verified accounts. Twitter then said it put additional safeguards in place.
  • This year, the Justice Department accused Twitter of asking users for their phone numbers in the name of increased security, then using the numbers for marketing. Twitter agreed to pay a $150 million fine for allegedly breaking the 2011 order, which barred the company from making misrepresentations about the security of personal data.
  • After Zatko joined the company, he found it had made little progress since the 2011 settlement, the complaint says. The complaint alleges that he was able to reduce the backlog of safety cases, including harassment and threats, from 1 million to 200,000, add staff and push to measure results.
  • But Zatko saw major gaps in what the company was doing to satisfy its obligations to the FTC, according to the complaint. In Zatko’s interpretation, according to the complaint, the 2011 order required Twitter to implement a Software Development Life Cycle program, a standard process for making sure new code is free of dangerous bugs. The complaint alleges that other employees had been telling the board and the FTC that they were making progress in rolling out that program to Twitter’s systems. But Zatko alleges that he discovered that it had been sent to only a tenth of the company’s projects, and even then treated as optional.
  • “If all of that is true, I don’t think there’s any doubt that there are order violations,” Vladeck, who is now a Georgetown Law professor, said in an interview. “It is possible that the kinds of problems that Twitter faced eleven years ago are still running through the company.”
  • The complaint also alleges that Zatko warned the board early in his tenure that overlapping outages in the company’s data centers could leave it unable to correctly restart its servers. That could have left the service down for months, or even have caused all of its data to be lost. That came close to happening in 2021, when an “impending catastrophic” crisis threatened the platform’s survival before engineers were able to save the day, the complaint says, without providing further details.
  • One current and one former employee recalled that incident, when failures at two Twitter data centers drove concerns that the service could have collapsed for an extended period. “I wondered if the company would exist in a few days,” one of them said.
  • The current and former employees also agreed with the complaint’s assertion that past reports to various privacy regulators were “misleading at best.”
  • For example, they said the company implied that it had destroyed all data on users who asked, but the material had spread so widely inside Twitter’s networks, it was impossible to know for sure
  • As the head of security, Zatko says he also was in charge of a division that investigated users’ complaints about accounts, which meant that he oversaw the removal of some bots, according to the complaint. Spam bots — computer programs that tweet automatically — have long vexed Twitter. Unlike its social media counterparts, Twitter allows users to program bots to be used on its service: For example, the Twitter account @big_ben_clock is programmed to tweet “Bong Bong Bong” every hour in time with Big Ben in London. Twitter also allows people to create accounts without using their real identities, making it harder for the company to distinguish between authentic, duplicate and automated accounts.
  • In the complaint, Zatko alleges he could not get a straight answer when he sought what he viewed as an important data point: the prevalence of spam and bots across all of Twitter, not just among monetizable users.
  • Zatko cites a “sensitive source” who said Twitter was afraid to determine that number because it “would harm the image and valuation of the company.” He says the company’s tools for detecting spam are far less robust than implied in various statements.
  • “Agrawal’s Tweets and Twitter’s previous blog posts misleadingly imply that Twitter employs proactive, sophisticated systems to measure and block spam bots,” the complaint says. “The reality: mostly outdated, unmonitored, simple scripts plus overworked, inefficient, understaffed, and reactive human teams.”
  • The four people familiar with Twitter’s spam and bot efforts said the engineering and integrity teams run software that samples thousands of tweets per day, and 100 accounts are sampled manually.
  • Some employees charged with executing the fight agreed that they had been short of staff. One said top executives showed “apathy” toward the issue.
  • Zatko’s complaint likewise depicts leadership dysfunction, starting with the CEO. Dorsey was largely absent during the pandemic, which made it hard for Zatko to get rulings on who should be in charge of what in areas of overlap and easier for rival executives to avoid collaborating, three current and former employees said.
  • For example, Zatko would encounter disinformation as part of his mandate to handle complaints, according to the complaint. To that end, he commissioned an outside report that found one of the disinformation teams had unfilled positions, yawning language deficiencies, and a lack of technical tools or the engineers to craft them. The authors said Twitter had no effective means of dealing with consistent spreaders of falsehoods.
  • Dorsey made little effort to integrate Zatko at the company, according to the three employees as well as two others familiar with the process who spoke on the condition of anonymity to describe sensitive dynamics. In 12 months, Zatko could manage only six one-on-one calls, all less than 30 minutes, with his direct boss Dorsey, who also served as CEO of payments company Square, now known as Block, according to the complaint. Zatko allegedly did almost all of the talking, and Dorsey said perhaps 50 words in the entire year to him. “A couple dozen text messages” rounded out their electronic communication, the complaint alleges.
  • Faced with such inertia, Zatko asserts that he was unable to solve some of the most serious issues, according to the complaint.
  • Some 30 percent of company laptops blocked automatic software updates carrying security fixes, and thousands of laptops had complete copies of Twitter’s source code, making them a rich target for hackers, it alleges.
  • A successful hacker takeover of one of those machines would have been able to sabotage the product with relative ease, because the engineers pushed out changes without being forced to test them first in a simulated environment, current and former employees said.
  • “It’s near-incredible that for something of that scale there would not be a development test environment separate from production and there would not be a more controlled source-code management process,” said Tony Sager, former chief operating officer at the cyberdefense wing of the National Security Agency, the Information Assurance divisio
  • Sager is currently senior vice president at the nonprofit Center for Internet Security, where he leads a consensus effort to establish best security practices.
  • Zatko stopped the material from being presented at the Dec. 9, 2021 meeting, the complaint said. But over his continued objections, Agrawal let it go to the board’s smaller Risk Committee a week later.
  • “A best practice is that you should only be authorized to see and access what you need to do your job, and nothing else,” said former U.S. chief information security officer Gregory Touhill. “If half the company has access to and can make configuration changes to the production environment, that exposes the company and its customers to significant risk.”
  • The complaint says Dorsey never encouraged anyone to mislead the board about the shortcomings, but that others deliberately left out bad news.
  • The complaint says that about half of Twitter’s roughly 7,000 full-time employees had wide access to the company’s internal software and that access was not closely monitored, giving them the ability to tap into sensitive data and alter how the service worked. Three current and former employees agreed that these were issues.
  • An unnamed executive had prepared a presentation for the new CEO’s first full board meeting, according to the complaint. Zatko’s complaint calls the presentation deeply misleading.
  • The presentation showed that 92 percent of employee computers had security software installed — without mentioning that those installations determined that a third of the machines were insecure, according to the complaint.
  • Another graphic implied a downward trend in the number of people with overly broad access, based on the small subset of people who had access to the highest administrative powers, known internally as “God mode.” That number was in the hundreds. But the number of people with broad access to core systems, which Zatko had called out as a big problem after joining, had actually grown slightly and remained in the thousands.
  • The presentation included only a subset of serious intrusions or other security incidents, from a total Zatko estimated as one per week, and it said that the uncontrolled internal access to core systems was responsible for just 7 percent of incidents, when Zatko calculated the real proportion as 60 percent.
  • When Dorsey left in November 2021, a difficult situation worsened under Agrawal, who had been responsible for security decisions as chief technology officer before Zatko’s hiring, the complaint says.
  • Agrawal didn’t respond to requests for comment. In an email to employees after publication of this article, obtained by The Post, he said that privacy and security continues to be a top priority for the company, and he added that the narrative is “riddled with inconsistences” and “presented without important context.”
  • On Jan. 4, Zatko reported internally that the Risk Committee meeting might have been fraudulent, which triggered an Audit Committee investigation.
  • Agarwal fired him two weeks later. But Zatko complied with the company’s request to spell out his concerns in writing, even without access to his work email and documents, according to the complaint.
  • Since Zatko’s departure, Twitter has plunged further into chaos with Musk’s takeover, which the two parties agreed to in May. The stock price has fallen, many employees have quit, and Agrawal has dismissed executives and frozen big projects.
  • Zatko said he hoped that by bringing new scrutiny and accountability, he could improve the company from the outside.
  • “I still believe that this is a tremendous platform, and there is huge value and huge risk, and I hope that looking back at this, the world will be a better place, in part because of this.”
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