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Business and the ways business is done is evolving at a lightning pace. While a lot is been speculated in the domain of IoT and Artificial Intelligence but CRM will continue to evolve and play a significant and imperative role in the domain of business. The coming year promises new opportunities as well as new competitive threats so you need to be armored to face it in the best possible way. The coming year will be a stirring one for businesses, esp while talking about CRM technology. With the arrival of the prognosticating season, let's quickly see what will be customer experience and customer relationship management predictions, trends and statistics in 2018.

It's inevitable, almost all of us come across someone that seems more productive than we are. We wonder how they manage to accomplish their daily goals, with time left to spare. These people are no different from us. They just know the secret code that leads them to a productive life. The good news? The code is not difficult to crack.

Cloud BI or Cloud Business Intelligence refers to cloud-based tools which change raw data into information. This information can be used by businesses to help cut costs, increase revenue, streamline inefficiencies and formulate better organisational decisions.

The coming year will be a stirring one for businesses, esp while talking about CRM technology. With the arrival of the prognosticating season, let's quickly see what will be customer experience and customer relationship management predictions, trends and statistics in 2018.

At this point, it is imperative for our readers to understand that enterprise mobility not only implies people who are involved into working on mobile and devices, but it also involves mobile corporate data.