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The young guns argued for complete openness – or no locking of pages. The more senior refinery folk liked the command and control way – or “lock ‘em up”. I’m a young gun (so I like to think), thus the latter was a wiki anti-pattern to me. “It’s just not the wiki way,” became my mantra about command and control.

The elephants, I found, tended to be the more senior folk and were weary of new tools.

“Well”, I said, “those other tools didn’t allow you to freely express yourself to share the valuable knowledge you carry around in your head